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Old November 12th, 2002, 11:52 PM
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Default Past Passengers

My mother thinks she has cruised with Princess before, through the Panama Canal, but is not certain. Do you think if I called them, they could look her up or would I be wasting my time? I've been wondering how long they keep records of former pax.

Susan
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Old November 13th, 2002, 03:17 AM
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Default Re: Past Passengers

It is always worth a try. But not sure how long Princess keeps records. Normally you might have to give them some data, as sailing date, your name, ship name, itinerary etc.
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Old November 13th, 2002, 12:54 PM
Carole Dunham
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Default Re: Re: Past Passengers

I sailed Princess quite a few times in the old days. This was back when Island and the original Pacific and Sun Princesses were new. I even sailed the second voyage of Royal Princess. Princess didn't have those records but took my word for it when I told them about how the old girls were when they were young. Sort of reminded me of me!

Carole
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Old November 13th, 2002, 03:03 PM
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Default Re: Past Passengers

They had ours back to 1988 on their Captain's Circle web site.
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Old November 13th, 2002, 06:17 PM
susancruzs
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Default Re: Past Passengers

Recently my info was jazzed up, two Captain Circle numbers, one with too few cruises and one with way too many (I wish)!

I called and the person that answered took a considerable amount of time with me we agreed on the number and she said she would cancel one record and get it corrected and I'd be set. I was impressed with how helpful she was and very willing to make sure it was correct. One cruise was from 86 and she had that listed.

I would definitely call them and explain the situation.
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Old November 13th, 2002, 07:48 PM
Linda P.
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Default Re: Re: Past Passengers

I booked this summer and hadn't sailed with Princess in 20 years (2 previous cruises). I was no longer receiving stuff from them but they still had my records. They just had to update the file and I was accorded the discounts past cruisers receive.
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