Go Back   CruiseMates Cruise Community and Forums > Cruise Lines (Mainstream) > Princess Cruise Lines
Register Forgot Password?

LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old December 22nd, 2003, 12:22 PM
Posts: n/a
Default Golden disembarkation procedures

We had a fantastic experience with food and service on the Golden Princess. Embarkation (being Platinum) was a dream. We were onboard within 10 minutes of arriving.

We did have an awful problem disembarking. Princess really needs to review their procedures.

Since the ship left Ft. Lauderdale, we made our own private plane reservations. We did NOT book the ship's transportation or transfers. We paid $10 cab fare to/from the ship and the airport.

All our preboarding information was entered online thru the Princess web site.

The problem is that Princess does not pay any attention to INDEPENDENT TRAVEL when they distribute the luggage stickers for customs/immigration.

We received a purple luggage sticker (because we were on the Baja Deck). They paid NO attention to the fact that we had a 9:55AM flight even though they had that information well in advance of our boarding.

We went to the purser's desk to get a new RED luggage sticker and we were assigned RED 5. They asked to see our tickets, so I assume that saw a very tight airline booking. RED 5 means that RED 1 thru 4 must depart before RED 5 is called. All the folks with RED 1-4 had arranged Princess transfers (Princess transportation). Independent travel was ignored as well as our Platinum status.

I think that being a Platnium Princess Circle member, that we should have been considered for our early flight (which we barely made since the ship was released after 8:30AM).

Platinum Status and plane schedules should be considered for independent travelers. Princess needs to review their policy. I don't know what would have happened if we had missed our flight.
Reply With Quote
Sponsored Links
  #2 (permalink)  
Old December 22nd, 2003, 07:49 PM
Posts: n/a
Default Re: Golden disembarkation procedures

We cruised on the Golden around this time last year and had some problems with disembarkation too, similar to yours. Was this your first cruise? I'm sorry that someone, such as a travel agent, had not told you that you should never book a flight that leaves earlier than say 11:30 or 12:00 from any cruise. There are just too many factors that could delay your leaving the ship. If you do not book the flight through the cruise line, they have no obligation to compensate you in anyway for a missed flight. You would have been out of luck, unless the airline would helped you out. I guess that depends on the type of air fare you had purchased.
Reply With Quote
  #3 (permalink)  
Old December 23rd, 2003, 12:05 AM
Sara Haynes
Posts: n/a
Default Re: Golden disembarkation procedures

We booked our air independently and received RED 3 tags. Never had a problem.
Reply With Quote
  #4 (permalink)  
Old December 23rd, 2003, 01:21 PM
Join Date: Dec 2003
Posts: 43
Default Re: Golden disembarkation procedures

I have only been on 1 cruise but I agree that you really booked too early of a flight. While we are booking our own airfare too, we are doing the Princess transfers, I've been told it's worth the extra change.

Also, I think that your "Platinum" status shouldn't matter...sorry but everyone deserves as easy a disembarkation process as another. We too will be on the Baja deck in May and I'm sure it's not going to make a difference to the cruise line when they let us get off.
Reply With Quote
  #5 (permalink)  
Old December 24th, 2003, 05:37 PM
don filbert
Posts: n/a
Default Re: Re: Golden disembarkation procedures

Why shouldn't Platnum matter? When you are a frequent flier, you are recognized, when you eat at certain restaurant often, you are recognized, why should cruising be diffrent?
Reply With Quote
  #6 (permalink)  
Old December 24th, 2003, 05:49 PM
Join Date: Dec 2003
Posts: 43
Default Re: Golden disembarkation procedures

I understand, but boarding a plane and boarding a SHIP is a much different situation when you consider 200+ versus 2000+ passengers. Also, on a plane you have a limited number of first class seats, whereas a cruise could be HUNDREDS of Platinum members. The person who started this thread should have known better than to plan a flight only a couple of hours after the ship docked, ESPECIALLY if they are a seasoned cruiser.
Reply With Quote
  #7 (permalink)  
Old January 15th, 2004, 09:53 AM
Junior Member
Join Date: Jan 2004
Posts: 6
Default Re: Golden disembarkation procedures

Princess states in their travel documents NOT to purchase air from Ft. Lauderdale before 11:00am. Disembark does not start until 8:15-8:30 due to INS & Custom clearence. Red tags are intended for passengers with 11:00-11:30 flights and flights out of miami. Only aprox. 200 passengers out of the 2800 are given Red. In all honestly you were looked after if you received Red tags! You booked your flights way too early.
Reply With Quote


custom, disembark, disembarkation, golden, pay, princess, prnicess

Similar Threads
Thread Thread Starter Forum Replies Last Post
New TSA Procedures Paul Motter Chit - Chat for Cruisers 6 January 8th, 2010 02:21 PM
Self De-embarkation procedures???? REDWITCH 13 Carnival Cruise Lines 16 May 11th, 2008 11:08 AM
Embarking procedures FrankP Carnival Cruise Lines 4 November 12th, 2005 07:47 PM
Celebrity Boarding Procedures Alaska Cruiser Celebrity 6 June 12th, 2001 09:29 PM

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 02:12 PM.
design by: Themes by Design

Search Engine Friendly URLs by vBSEO 3.6.1