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  #1 (permalink)  
Old March 17th, 2004, 10:23 AM
Addy
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Default Personal info, Shore Excursions, etc.

Just logged on to princess.com and put in name and booking number and all the info I had put in a few weeks ago was gone, including our excursions. Apparently there has been some glitch but was assured by someone at the 800 number that she could see everything. I added the two I wanted with her and she advised that all is well.

Perhaps you may want to check your info as how many times have we heard - yup, all is well.......
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Old March 17th, 2004, 12:17 PM
Todd R
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Default Re: Personal info, Shore Excursions, etc.

Ours is all still there, including my birthday 'special request'.
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Old March 17th, 2004, 02:41 PM
Addy
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Default Re: Re: Personal info, Shore Excursions, etc.

Everything seems to be ok now. Even my b'day request. April 8th, when is yours?
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Old March 17th, 2004, 10:04 PM
DavidKade
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Default Re: Personal info, Shore Excursions, etc.

I confirmed with Princess by phone, there was a "glitch in the site" today. All should be better by 3/18. You may have to check your information that you entered, but i just checked mine, (sailing on the Coral 3/22 ans i am STOKED!) and all is back, and well.

Happy sailings
davidkade
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Old March 18th, 2004, 08:38 AM
starfighter
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Default Re: Personal info, Shore Excursions, etc.

These glitches occur from time to time on all computer systems, but the information is never really lost. And even in the case of a complete system wipeout, which is extremely rare, these large companies back up all their files in a completely separate location. Not to worry!
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