I went online to the Princess website after booking my cruise. I went to the cruise personalizer section to make my requests for robes, fruit, water, etc in the cabin without any problems. My sister has booked the same cruise and wanted to select her cabin requests pre-cruise also. The website however, never gave her the option to identify these requests in regards to her booking. I called Princess directly to figure out why. According to the customer service department, she never ordered a company brochure, thus she didn't have a potential cruise passenger number in the system. Since I had ordered a brochure through Princess, I was able to access this area on the site. They said all she had to do was order a brochure and the requests page would open up for her. I'm not sure how long this takes, but I thought everyone might be interested in knowing this. Seems some of you have also had this problem.
I didn't have trouble opeing this page. In fact I never ordered a brochure from Princess. I got a Princess number from my travel agent. Did she book on her own on the web or through a TA?? Maybe that is the difference. The cruise personalizer is a great help and easy to use.
Just wanted to report that in my 4 Princess cruises, I have filled out the request page in the personalizer but have never had robes, fruit, water, or anything else waiting for me. But not to worry, it's easy to arrange those things onboard.
She booked her cruise via the internet with no Travel Agent interaction.
I do hope the fruit, etc will be in our cabin...we always arrive hungry. I hate to bother the cabin steward when they are so busy with more important things.
Well, robe most likely won't be in cabin, just ask cabin steward. It is no big deal. And as to arriving hungary, just go to the buffet, it will be open, get a plate, load with friut etc, take to cabin, or go to dining room , there is usually one open for luch on day of cruise.
None of things really matter , YOU ARE ON A SHIP YIPPEE, enjoy your cruise and don't sweat the smalll stuff.!!!!!!!!
NH, the fruit is free and will be replenished as often as you want it. The robes are free but you can't take them with you when you leave or they will charge you. Soda, bottled water, other beverages, are not free. As the other posted mentioned above, the buffet will be open and you can help yourself and either in in the Horizon Court or take a tray back to your room.
You are correct. Even if you don't have a brochure and have never sailed, once you have booked with a TA (web-only, live or otherwise), you will have a booking number and will be able to access the Personalizer. It is also true that checking off particular desires for fruit, robes, etc. is no guarantee you'll get them. But you can ask the steward and they'll bring it.
Ok, here's the point I entended to get across. Once booked you can access the cruise personalizer, but not every area. The specialty areas only open up AFTER you have been assigned a Captain Circle number like SarahJ said in the above message.