I recently booked my Alaska cruise through Cruise Value Center. I have found the staff and owner (Capt Jeff) to be more than willing and capable to handle any requests that I have had. I was referred to them by a friend of mine who has used C.V.C. on numerous occasions for cruise bookings. Toni Patterson (T.A.) is a VERY pleasant individual and MORE than willing to assist you in any way she can. I would not hesitate in using them as my T.A.. Enjoy your cruise.