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Old July 25th, 2006, 02:03 AM
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Default Tip/Gratuity

What is the tip/gratuity etiquette for each person whom does something to make your stay more comfortable? I've been told to expect to pay about $5-10 per day for each:

Housekeeper
Waiter/Waitress/Server in the dining room
Bus person(s) in the dining room

If I'm missing anyone, please let me know. My aunt & uncle paid when I went with them so I have no idea what the appropriate tip/gratuity is. Or is this based on a case by case basis?


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Old July 25th, 2006, 02:14 AM
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masonla,

What is the tip/gratuity etiquette for each person whom does something to make your stay more comfortable? I've been told to expect to pay about $5-10 per day for each:

Housekeeper
Waiter/Waitress/Server in the dining room
Bus person(s) in the dining room

If I'm missing anyone, please let me know. My aunt & uncle paid when I went with them so I have no idea what the appropriate tip/gratuity is. Or is this based on a case by case basis?


You'll get current details in your precruise information package, delivered via your travel agent soon after you make your final payment. Princess's practice is to add the standard gratuities to each passenger's shipboard account. IIRC, the schedule was something like this.

>> Cabin Steward(ess) $3.50 per passengr per day

>> Waiter $3.50 per passenger per day

>> Assistant Waiter $2.00 per passenger per day

>> Head Waiter $1.00 per passengr per day

This comes to a total of $10.00 per passenger per day.

You can stop by the purser's desk at any time during the cruise and adjust the amount of any or all gratuities. If you prefer to tip any or all of these people in person, simply reduce the amount billed to your shipboard account to zero.

The line also adds gratuities of 15% of the bill to bar and wine purchases, and the spa adds gratuities of 15% to the bill for spa services.

Gratuities for room service are at your discression, but customarily given at the time of delivery.

Norm.
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Old July 25th, 2006, 09:23 AM
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well said Norm.
Salon services - you can either have the 15% gratuity charged to your account or you can pay your stylist at the time of service.
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Old July 25th, 2006, 02:52 PM
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We just received our preliminary documents and Cruise Answer Book for our 9/21 sailing on Island Princess. It clearly states the $10 per day is split between all Hotel and Dining staff, including wait staff, cabin stewards, laundry staff, galley staff, etc. That's a lot of "splitting". Typically if the service is standard we pay the $10 per day and then tip extra to those individuals who provide us good personal service, such as our wait staff for traditional dining and our cabin steward.
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Old July 25th, 2006, 04:42 PM
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Diane.

It clearly states the $10 per day is split between all Hotel and Dining staff, including wait staff, cabin stewards, laundry staff, galley staff, etc.

Does the new Cruise Answer Book actually say laundry staff and galley staff, or are you inferring it from the reference to hotel and dining staff?

If the laundry and galley staff get a cut of the tips, that's a BIG change from previous policy in which the tips went only to the dining room staff, the cabin attendants, and the butlers (when Princess had them).

Norm.
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Old July 25th, 2006, 07:14 PM
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Norm,

Just looked at the Cruise Answr Book again to verify - it says the charge will be shred amongst "wait staff, stateroom steeward, buffet stewards, galley staff, laundry staff, and others". It clearly states the Casino staff and Lotus Spa personnel are not included. We all know that 15% gratuity is automatically included in all bar bills, so bar personnel are also not included in the $10.

I believe this is fairly new procedure - I actually heard late last year, but now it is in writing.
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Old July 26th, 2006, 08:36 AM
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Diane,

Just looked at the Cruise Answr Book again to verify - it says the charge will be shred amongst "wait staff, stateroom steeward, buffet stewards, galley staff, laundry staff, and others". It clearly states the Casino staff and Lotus Spa personnel are not included. We all know that 15% gratuity is automatically included in all bar bills, so bar personnel are also not included in the $10.

I believe this is fairly new procedure - I actually heard late last year, but now it is in writing.


Thank you for the clarification -- and yes, that is a major change!

Norm.
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Old August 6th, 2006, 10:00 PM
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It will be put on your room bill each night! $10.00 per passenger. If you feel that you got extra special service, you may tip a additonal amount on the last day or night of the cruise. If you feel that the service was really bad. Then go to the pursers desk and advise then of the bad service and that you do not feel the gtatuity is right for that day. Also when we have the small grandchilderen with us we have then remove the cost.
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Old August 6th, 2006, 10:56 PM
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We just received our Cruise Answer Book yesterday. The "Discretionary Hotel and Dining Charge" section does state the following regarding the $10 tipping charge added to your shipboard account each day:

"This charge will be shared amongst those staff who help provide and support your cruise experience, including the wait staff, stateroom stewards, buffet stewards, galley staff, laundry staff and others".

If you receive exemplary service and wish to tip any staff a little extra, you can pick up "gratuity envelopes" at the Purser's desk the last day on board.
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Old August 7th, 2006, 08:42 PM
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Quote:
Originally Posted by Samtu
Also when we have the small grandchilderen with us we have then remove the cost.
Not trying to be "flamed", but I really don't understand why people do this? Children use most of the same services as adults (eat in the dining room or the buffet, sleep in the beds, use the towels, etc.).

Also, from what I've seen, they get very special attention from all of the staff!

Can you explain why you remove the tips?
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Old August 8th, 2006, 09:00 AM
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Default Tipping

When I sailed on the CP it was $10.00 per person per day.
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Old August 8th, 2006, 09:03 AM
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Default Tipping

When I say per person I mean per person staying in your cabin. I have friends who assumed it meant you were to be charged per cabin. They found out that is wrong. Each person who cruises on the CP is charged $10.00 per day for their tips. The management later divides the tips among the employees.
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Old August 8th, 2006, 12:00 PM
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Quote:
Originally Posted by Fern
Quote:
Originally Posted by Samtu
Also when we have the small grandchilderen with us we have then remove the cost.
Can you explain why you remove the tips?
One word: Cheap.
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Old August 9th, 2006, 10:15 AM
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I think it should be $10.00 a day per person (regardless of age)....Don't want to tip because the "person" is just a child?? Leave the kid at home.
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Old August 14th, 2006, 11:09 PM
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Does anyone know if Princess Cruise lines allows the individual to keep the cash if you choose to do the envelope system rather than having the $10/day per person applied to your account. I've heard some cruise lines allow them to keep it, others make them pool their tips. I'd rather tip for service rather than do the $10 a day, otherwise where's the incentive to give good service?

We're sailing the Island Princess in October and would like to have this info prior to the sailing. Thanks for any info that you give.
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Old August 15th, 2006, 09:24 AM
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tinymrf- the answer is yes. If you do the automatic tipping and decided that a certain staff member deserves something extra, tip them in cash at the end of the cruise using the gratuity envelopes, they do have to turn them in, but they get it back.
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Old August 15th, 2006, 11:10 AM
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Tinymrf

I believe Lisak is partly correct. If you do the automatic tipping and then give additional tips in cash to specific individuals - they have to report it but they do get it back. However, I think you were saying you wanted to pay each individual in cash instead of the automatic $10.00 per day. In this case - whatever money you give the specific individuals they have to put in the pool.
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Old August 15th, 2006, 02:07 PM
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Diane T -
You're correct. I was wanting to do the tips individually thru the cash only in envelope system. So what you're saying is that whatever we give them has to be pooled then and they dont' get it back. My question is when we give them the cash - how do they know that we didn't do the $10/day? I don't recall having names on the envelopes.

What I'm thinking then is when a waiter, let's say, turns in the cash from a particular passenger, the hotel svc will try to match it up to see if we did the $10/day on account and if not, they don't return the cash back to the waiter. Does that make sense?
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Old August 15th, 2006, 03:49 PM
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Tinymrf

From what I have been able to find out - you are correct. Everyone is 'supposed' to turn in any cash they receive and apparently there is some method of reporting who gave the tip. If that guest had their $10 automatic tipping deleted then the cash goes into the pool. If the guest paid the $10 per day - then the individual who receivd the cash is credited with that amount. Seems very complicated to me and I'm not sure how they can really track what cash is received. I understand this all came about with the "anytime dining" because now that people don't necessarily have the same wait staff every evening, they somehow don't feel they need to tip (at least very much). We have always done traditional dining and have never had a bad wait staff. Some are more fun than others - but we have always tipped extra even before they had $10.00 per day automatic tipping. We just feel that for all the services we receive throughout the entire ship the $10.00 per person per day is pretty inexpensive.
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Old August 15th, 2006, 07:15 PM
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Hi tinymrf,

The staff is told at the beginning of the cruise if you've removed the automatic tipping. (Or if you remove it during the cruise.)

They are required to turn in any cash tips. If they don't, they can be put off the ship to fend for themselves !

This is the way I understand it. If you remove the automatic tips and tip in cash the tips will go into the "pool". The staff who are "shorted" the automatic tips will divide their cash tips.

Like Diane T, we leave the $10.00 pp/pd automatic tip on, and then tip extra to staff who we feel have gone "above and beyond". Since we leave the automatic tip on, the person gets back any extra cash we tip, but it must be reported to the "pool" first.
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Old August 15th, 2006, 07:22 PM
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Fern -
Thanks for the info. I really appreciate it. We've done so many cruises in the past and have never gone the automatic route cuz we felt it gave no incentive to the individual to give better than average (if that much) service. I like the old days when we tipped accordingly (along with the recommended guidelines) but knew they really worked for their money. I feel now the cruise lines have passed on to us the job of paying the staff their salaries. The whole "tips thing" has really been distorted. Those that are giving mediocre service are being compensated the same as those doing their best (unless the pax gives an extra $$ amount) and how many do that these days.

But again, that's the way of the industry and if we're gonna cruise, we do what we gotta do. We are doing personal choice dining so unless we specify a certain waiter when we make reservations, we won't be getting the same one all the time. I think the dining choice is what spurred all of these changes. Again, thanks.
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Old October 3rd, 2006, 11:59 AM
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give the guys/gals some cash, who knows how much they actually see of the $$ you put on your acct! and why am i tipping the head waiter??? he didnt do anything!!!!!!!!!!!!!!!! we actually skipped him and gave the other guys more $$..
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Old October 10th, 2006, 03:49 PM
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So here is the answer: It is what it is.. It's not the good old days any more and the poor worker get the same money as the good worker gets.. That's the new way the cruise lines are paying their wages.. So here's what you do: Don't worry about it, just put the $10.00 per day on the auto pay.. And enjoy your trip.. You cannot change the present system.. Yes, you will get some good service and some bad service.. That's the new normal.. OM
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Old November 29th, 2006, 02:10 PM
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Quote:
Originally Posted by tinymrf
Fern -
I feel now the cruise lines have passed on to us the job of paying the staff their salaries. The whole "tips thing" has really been distorted.
You're absolutely right about this part. I spoke with a dining room staff assistant while in port one day and he told me his weekly salary (let's just say it came out to less than $1.00/hour), and he works 60-70 hours per week. The "real" salary comes from the automatic $10/day gratuities that are received and divided. They are very keen on how many people cancel their automatic daily gratuities because it directly affects their paycheck. The process as it stands kind of sickens me since I like to think that my cruise fare would cover more of the staff salaries, but this is not the case. I'd prefer Princess tack on the $10/day to the upfront cost and guarantee the staff a (more) decent rate. Then any additional gratuities we leave would be more personal, and directly to the staff of our choosing, like we do at home. (BTW, the waitperson wasn't complaining or trying to make me feel sorry for his situation; in fact, he only gave me the details after I asked him how the process worked. )
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Old November 29th, 2006, 11:06 PM
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Default Tipping and personal choice dining???

Just wondering, with 'personal choice' dining, when we eat in the dining room do we leave a tip on the table for the waitperson, just as we do at home when we go out to eat in a restaurant, or do we wait till the end of the cruise and give it to them in an envelope? (presuming the service warrants the extra tip of course) I realise we may have different waitstaff each evening. We will not be removing the $10 p.p. automatic tip.
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Old December 13th, 2006, 01:02 PM
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We are cruiseing on the Grand in Feb. My plan is to leave the daily $10 tip on, but tip in addition to that on an individual/daily basis for service over and above. Is this alright and should the daily tip be in an envelope. Will probably give the cabin stewart a little taste of the additional to start with the rest promised at the end for very good service. Comments welcome.
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Old December 13th, 2006, 02:14 PM
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Quote:
Originally Posted by bigguy6
My plan is to leave the daily $10 tip on, but tip in addition to that on an individual/daily basis for service over and above. Is this alright and should the daily tip be in an envelope. Will probably give the cabin stewart a little taste of the additional to start with the rest promised at the end for very good service. Comments welcome.
The tips will be charged to your cabin account. So there is no need to do the enveope thing for the $10 pp/day..

If you want to give a little more to some folks, then I would put it in an envelope with a short message inside with your name and cabin #. That's what we do.
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