We boarded our Princess cruise on the 9th of DEC. and were told that the fuel surcharge only affected cruises that started on the 17th or later. But I have a friend who said that the Royal gave a rebate and they sailed the same day as us. Anyone know how to get the rebate? It seems strange that they stopped it and I can't get at least part of it back.
Unfortunately Princess and Royal are two separate companies so they have separate policies. Try writing a positive letter to Princess, telling them how much you enjoyed the cruise then inquire about a rebate or partial rebate maybe stating how Royal did so for your friend. You never know, you could get lucky.
Teresa and Larry
#36-Carnival Splendor 9/16/12
7 night Mexican Riviera
#37-Allure of the Seas 11/11/12
7 night Eastern Caribbean
SS Norway (12 times) '85 - '97; Radiance OS 06/01; Island Princess 11/04, Grand Princess 11/04/05, Golden Princess 7/21/06, Golden Princess 2/24/07, Explorer of the Seas 12/23/07, Island Princess 11/15/08