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Old June 23rd, 2010, 08:18 PM
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Default The Princess website (yes, again :0)

Is anyone else having trouble on the site? Everything loads slowly (if at all). When I try to look at deck plans I get a "0% loading" message. Sometimes I get a "Forbidden page" message !

I'm trying to research a cruise for the fall, but Princess is not being very helpful !

I've taken my pop-up blocker off (that used to work), but I'm still having problems.

Any suggestions would be appreciated,
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Old June 23rd, 2010, 10:34 PM
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When I first began researching Princess cruises, I found out from their customer service Dept. that every night at 8pm (PST) the website and computer system go down for about 10-15 minutes. This means they are unable to access your booking or take payments. I guess it's a routine maintenance or something. I noticed your post was just after 8pm, so I'm wondering if that's the problem?
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Old June 24th, 2010, 08:21 AM
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Use the cruise ship maps at Travelocity. I never book with them but always use their maps when searching for a cabin location, ship layout, etc.Their maps are easier to use than those at the Princess website. Just pretend like you are buying the cruise and you'll get all of the info you will need to make a good decision. Or so it seems to me...
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Old June 24th, 2010, 08:38 PM
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It does seem like an odd time to shut down or do any preventive maintence, but that could be it. I know when I work early on Thursday and get into this site, never fails, at 3:30, something happens, can't access the boards...Keep trying, its bound to be up and running at a different time, but still frustrating to say the least..
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Old June 25th, 2010, 07:19 PM
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I just tried three different ships deck plans. No problem whatsoever.
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Old June 25th, 2010, 08:45 PM
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Thanks, everyone, for the suggestions. Today everything seemed to work okay . Who knows ??

I would think that they'd work on the site at "odd" hours (like 2 or 3 AM).
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Old June 26th, 2010, 07:37 AM
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Yea Fern,
You would think so, but possibly they were having problems then...At least you were able to get in and it worked.
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Old August 26th, 2010, 02:09 PM
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I just saw this post, and I have had problems at a certain time on the day, and I also think its due to computer shut down for upgrades.
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Old October 6th, 2010, 08:59 PM
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I just noticed that certain web browsers don't or won't work properly with the Princess or other cruise line sites.
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