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Old June 5th, 2011, 11:48 AM
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Thumbs down Sea Princess Norovirus warning!

My wife and I just returned today (May 30, 2011) from a 10-day Alaskan cruise aboard the Sea Princess. This was our 10th Princess cruise. We have also cruised with Royal Caribbean and Carnival. Overall, we were disappointed.

1) The ship is getting a little long-of-tooth. For example, some shabbiness is apparent, and the internet café has such poor bandwidth that internet access is extremely slow and difficult. If you are paying for this service, you won’t be happy.

2) Service gets worse with every Princess cruise we take. It’s not that the staff doesn’t work at it, but management sets the bar too low. The “Carnivalization” of Princess some years back started it all off. The automatic tip program encourages mediocrity, and has taken much of the incentive away from staff to “go the extra mile”. Unreplenished tissue and missing towels were repeatedly a problem; personal property was damaged through carelessness.

3) The food is getting really bad. There has always been a big difference between the quality of the food in the “Lido Deck” (buffet) and the dining room. Now the quality of the food in the dining room is mostly fair-poor, and the quality of the food in the buffet is mostly poor-bad. Approximately 35% of the food served is inedible (stale, hard, dry, etc.), and an additional 45% is just of poor quality and taste. That only leaves about 20% of the food as acceptable. A few items within that 20% are quite good, but there are few of those. I have included in these categories breads and deserts. They tend to be in the 20% category...that is, unless they are among the “left-overs” from the previous day...which does seem to happen. For example, we both enjoyed eggs benedict one morning in the dining room. Two days later, we saw a tray of eggs benedict at the buffet. My wife, who is braver (or more foolish) decided she wanted to repeat her positive experience with the eggs benedict; well...it was not to be. The muffin was cold and hard, I saw her crumble it with her fingers. The egg was hard and plastic. The Hollandaise sauce was crusted and stuck-on. It was a horrible change of quality from two days previous . . . a good example of the current policy of utilizing “left-overs.” The Alaska passenger-compliment was quite elderly. Perhaps for that reason, almost all the food was bland. The few exceptions were usually in the “quite good category” (pepper-pot soup, fresh chicken curry, etc.). The beef, lamb, turkey and pork were all quite tough and mostly tasteless. On our trip home after the cruise, we stopped for lunch at a chain-café we like. My wife and I each ordered green salad and hamburgers. The food was excellent. Much better than anything we had eaten during our 10-day cruise...our meat actually tasted like beef!

4) The mattresses (or some of them) need replacement. Not only are they 2nd rate in style (what, no pillow-top?), but they, like the ship, are a little long-of-tooth.

5) Ship sanitation...what can I say, Sea Princess was hard-hit by Norovirus this trip. My wife and I had never experienced the “adventure” of this illness before. I would rather not again. My case was quite mild, by my poor wife really suffered. The “haz-mat” folks were in every cabin-corridor. The doctor did show up promptly after we called (in response to a public-service announcement); but of course, he charged for the treatment. My wife was confined to her cabin for 24 hours on penalty of abandonment at the next port. Staff then modified some of their public practices to help prevent infection...crew members handled food-service utensils at the buffet, alcohol-rub was “mandated” (but poorly so) before we could enter the dining room or buffet, etc. Shouldn’t this be the default? My wife started calling it the “poison buffet”; somewhat vitriolic, yes...but she is entitled to her opinions. Public restrooms were sometimes neglected and poorly stocked with toilet paper and such (especially the ones in the vicinity of the theater). And those got quite a workout with so much Noro on board! While awaiting luggage return and departure, my wife saw two large trucks delivering additional medical supplies to the ship. Prudent of course; but would you want your family aboard on the following voyage?

6) The ship’s itinerary was known ahead of time, of course; but HoonahVillage/Icy Point...really? And only a few hours in Victoria? Of course, to those suffering from Norovirus, the ports of call were somewhat irrelevant. Well, I’ve gone on long enough. While we love to cruise, Sea Princess did disappoint.
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Old June 5th, 2011, 02:14 PM
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Regarding Norovirus: One suggestion I would/will (comments are apparently solicited by email) give Princess is to implement Norovirus prevention techniques 100% of the time. Whether the virus was previously on board (as the lightening-fast spread of contamination may infer), or brought on board with new passengers, this is a predictable issue for any ship. In my opinion, passengers should NEVER be allowed to handle food-service utensils. Using known anti-noro procedures aboard every-ship, every-time, would be a good business practice; and go a long way towards prevention of illness...and it's certainly little enough to ask of a cruise line like Princess.

Regarding the food: Bountiful buffets, fabulous food, and regal restaurants are reasons some folks choose to go on a cruise. Depending on your point of view and life-style, you may or may not be disappointed with current cruise practices.

Gone from Princess are the midnight buffets with the fabulous decorations and special chef creations. And, sadly, gone is most of the tasty food. This seems to be an industry trend, we have noticed the steady degradation of food-service and food-quality for several years.

Once-upon-a-time, there were "fabulous midnight buffets". These buffets contained ice-sculptures and food-sculptures made from icing, fruits, and such. Passengers were treated to artistic displays of sea-animals and fish, prepared by creative chefs using food and garnish. Passengers were strongly encouraged to come to the buffet to photograph the art, even if they weren't hungry. The food and displays were all edible, and all good. That devolved into plastic sculptures with paste... moulded to look like food. These "food-sculptures" were apparently stored and then dusted-off and reused for each succeeding cruise. I recall one cruise on Royal Caribbean where the fellow in front of me licked the paste-sculpture...yuch!

Princess used to do a "baked Alaska" march in the dining room one night during each cruise. The dining room lights would dim, and the waiters, assistant waiters and maitre d' would proudly parade though the dining room carrying actual flaming baked Alaska deserts. Immediately afterwards, the baked Alaska would be a desert choice. On this May, 2011 Princess cruise to Alaska, the "baked Alaska" carried (in a lack-luster, desultory fashion) by a reduced complement of waiters, etc., was clearly not food. Perched on top was what appeared to be a battery-operated orange light-bulb to simulate flames. Care to partake?

Like caviar? I don't, but my wife does. Don't look for it anymore on Princess. Time was when Princess offered 3 kinds: red, black and golden. And for "free", with every meal. Early on, Princess dining included Maitre d' table-side cooking of pasta, caesar salad, etc. We still talk about the pasta quattro formaggio we enjoyed on an early Princess cruise. It was great! Not available anymore.

It used to be that cruise lines would offer free escorted ship tours of the "working areas", including the bridge and kitchens. No longer on Princess. Pay-to-view only; and since I did not participate, I cannot critique the tour.

There is also an increasing trend to "nickle-and-dime" passengers for many services and food-items that used to be free. The main-theater entertainment is now usually repeated two-nights running, instead of being fresh daily. Small, but distinct differences.

Back in the day, the stateroom steward would see my wife coming down the corridor from a day-ashore shopping. The steward would rush to open the door for her and help with packages. Remember the folded-towel bunnies? Artfully arranged pillows? Don't look for those cute touches any longer.

Don't get me wrong, cruising is still a "good" experience. It allows you to plop your stuff in one place, and have the ship transport you to your chosen destinations. Just be aware that what you experience may not be as "magnificent" (cruise lines like to use that word to describe their product) as it once was. My first Princess cruise to Alaska (this was my 3rd) was far, far different...and need I say, better.

Will I cruise again, sure...but with increasingly reduced expectations. Bon voyage!

------------------------------------

One other thing about the Norovirus. Some folks are just not going to report their sickness. I called on my wife’s behalf. I didn’t mention my symptoms to the doctor, because while present, they were very, very minor. I am not even 100% sure that I actually had noro, perhaps I just had “food poisoning” (but, boy did my wife get it!!). And the doctor was already treating my wife.

Maybe passengers don’t report because they don’t want to be confined to their cabin, or maybe because they don’t want to pay for the doctor. Once you’re sick, there’s not that much they can do for you. And, of course, the folks who got sick after arriving home aren’t likely to report. This situation (becoming sick after returning home) argues that the norovirus (according to the CDC, the incubation period for norovirus-associated gastroenteritis in humans is usually between 24 and 48 hours) was “alive and well” far into the cruise. This means Princess sanitation practices were less than perfect.

At the very least, Princess should re-examine their sanitation procedures...don’t they owe that to their passengers?
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Old June 6th, 2011, 02:03 PM
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Thank you for a reasoned and well thought out post, and also for not using ALL CAPS!!!! in your subject line ... That is the difference between this sort of reasonable first post and a drive-by basher!

A few comments ...

We have cruised on Princess for many years. Really, over that time we have seen little deterioration in service or quality, and in fact have seen many extra perks and bells and whistles added.

Quote:
The ship is getting a little long-of-tooth...the internet café has such poor bandwidth that internet access is extremely slow and difficult.
Indeed she is. Probably due for a drydock soon. But that has nothing to do with the internet bandwidth. Every ship we have ever been on of whatever line has slooooooooow unreliable internet.

Quote:
Service gets worse with every Princess cruise we take. It’s not that the staff doesn’t work at it, but management sets the bar too low. The “Carnivalization” of Princess some years back started it all off. The automatic tip program encourages mediocrity, and has taken much of the incentive away from staff to “go the extra mile”.
I am certainly no fan of the "automatic" tips. And I agree that supervision is minimal. But, despite all that, we have really seen no deterioration in service aboard. The cabin steward is frequently there to greet us and open the door for us, and rarely are towels, ice or anything else not replaced.

Quote:
The food is getting really bad.
Now that really differs from our experience. There are certainly some cost cutting measures: no seconds on lobster offered unless you ask, very little caviar, and the benign little trick of listing appetizers, soups, and salads all under "Starters" to encourage you to only order one of them. But the quality of the food remains very high and by and large we are very happy with the dining room. The buffet, of course, is a buffet. Stick with salads and sandwiches for a quick lunch and we are happy.

Quote:
The mattresses (or some of them) need replacement. Not only are they 2nd rate in style (what, no pillow-top?), but they, like the ship, are a little long-of-tooth.
This is a well known characteristic of Princess. We always have our TA pre-order egg crates for us and they are always there when we arrive.

Quote:
The ship’s itinerary was known ahead of time, of course; but HoonahVillage/Icy Point...really? And only a few hours in Victoria?
That is a very popular itinerary. Icy Strait Point is a great place and one of our very favorites. We did a great bear watching trip there. Check out our trip report and pictures at Cruising HAL Volendam to Alaska. A few hours in Victoria is basically to comply with the PSA by touching a foreign port.

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Ship sanitation...what can I say, Sea Princess was hard-hit by Norovirus this trip. ... Staff then modified some of their public practices to help prevent infection...crew members handled food-service utensils at the buffet, alcohol-rub was “mandated” (but poorly so) before we could enter the dining room or buffet, etc. Shouldn’t this be the default?
Aha, now to the crux of the problem. A cruise hard hit by Norovirus is a cruise ruined, pretty much. All the cruise lines are well aware of this and are struggling to deal with it. It is a fine line to walk. On our last HAL cruise, the precautions you note, along with others like no salt shakers, only paper packets, were implemented for the first two days of the cruise. HAL says this has reduced noro by 60%. BUT -- it was accompanied by much grumbling among the passengers, and accounted for a notable fall off of service in the dining room since so many of the waitstaff were required in the buffet. So -- the cruise line has to make a decision about passenger satisfaction versus strict sanitation procedures. Incidentally the alcohol sanitizer does nothing about a virus, only good handwashing can help that. In fact, stationing "hand washing police" in the restrooms would probably be THE most effective preventative but it is unlikely the passengers would stand for that. I am very sorry you had a bad experience.

By and large, Princess is still one of our favorite lines. Our next cruise will be on Sapphire Princess. And by and large, cruising still comes up to all our expectations!
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Old June 6th, 2011, 02:39 PM
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Default Norovirus League Table

Hi

I have just returned from RCCl cruise where NV was fairly prevalent. This is the 3rd outbreak on this vessel in 1 month.

I was unaffected.

However in WJ, I noted they were serving the same reheated seafood dishes on 3 successive evenings - after that I never ate in either the MDR or WJ again. On another board, MDR was described as a zoo - my description of WJ would be jungle.

That was my 2nd 'mainstream' cruise and my 2nd NV hit vessel. Have I just been unlucky? Why do people book a cruise with a cruiseline which is known to have these issues?

Is there a league table of such incidents ? I would like to have the data before I book.

Annie
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Old June 6th, 2011, 08:16 PM
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Hi Annie, check out the CDC Travelers' Health - CDC website. You can find the inspections, etc., of every ship.

When you think of the many people who cruise, very few get the noro virus. It happens all the time in schools, nursing homes, camps, etc., but it's only a big deal when people on a cruise come down with it! While I surely don't want it, it's really just "stomach flu". It lasts about 2 days and then it's over. Of course, 2 days out of a cruise is a big deal to the person who has it!

The best thing you can do is to wash, wash, wash, your hands and use the disinfectant provided before eating in the MDR or the Buffet.
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Old June 7th, 2011, 03:35 AM
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Thanks Fern - I guess I was unlucky!
I was fine but I scrub my hands like a surgeon
If it was down to me, all 'walkers' would be disembarked at the next port.

I checked the database and there is no data for both vessels for the period covering the incidents ?
For one of the vessels, the last data lodged was over 3 years ago?

Therefore the database is defective?

Annie

PS I like the database.

Last edited by anniegb; June 7th, 2011 at 03:48 AM.
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Old June 7th, 2011, 06:36 PM
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Try this link. A certain percentage of reported illnesses against passenger and crew capacity is required before it is declared an outbreak by the CDC, hence XYZ cruise may not be in the database.

Norovirus is not something which stalks certain cruise lines or ships. The virus cannot exist for long outside of a human body, so in all cases the virus was introduced by an infected person entering the ship. It has likely happened on every passenger vessel regardless of the cruise line.
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Old June 7th, 2011, 06:51 PM
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By the way, Princess will do a more in-depth cleaning of Sea P as per CDC recommendations. The next cruise will have delayed embarkation and a modified itinerary. Read Here
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Old June 8th, 2011, 11:23 AM
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Originally Posted by Dave Beers View Post
By the way, Princess will do a more in-depth cleaning of Sea P as per CDC recommendations. The next cruise will have delayed embarkation and a modified itinerary. Read Here
And, oh boy, will those passengers complain long and loud, and threaten the cruise line with lawsuits, and demand refunds, and make a nuisance out of themselves on the boards.
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Old June 8th, 2011, 12:30 PM
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By the way, Princess will do a more in-depth cleaning of Sea P as per CDC recommendations. The next cruise will have delayed embarkation and a modified itinerary. Read Here
My last cruise ship(RCCL) was subject to yet another deep clean and I have also read that other vessels in the fleet have been similarly affected. Coincidence?

Annie
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Old June 8th, 2011, 12:33 PM
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Originally Posted by MercedMike View Post
And, oh boy, will those passengers complain long and loud, and threaten the cruise line with lawsuits, and demand refunds, and make a nuisance out of themselves on the boards.
Why should the passengers not complain?

Annie
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Old June 8th, 2011, 05:56 PM
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Originally Posted by anniegb View Post
Why should the passengers not complain?

Annie
The virus can be anywhere in the world, in your grocery store, school, your best friend. The only reason for complaining to the cruiseline is because you've narrowed it to a source. Otherwise, you would not know where you picked it up.
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Old June 8th, 2011, 06:13 PM
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The virus can be anywhere in the world, in your grocery store, school, your best friend. The only reason for complaining to the cruiseline is because you've narrowed it to a source. Otherwise, you would not know where you picked it up.

Fair play if a passenger pays for a cruise and becomes ill on that cruise - are you saying the cruiseline is not culpable? Quite right to complain IMHO.

And a big thank you to fellow cruisers for advising us.

Interesting the data is not recorded in the database?

Annie
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Old June 8th, 2011, 07:01 PM
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culpable: to blame, guilty, at fault, in the wrong, answerable, accountable, responsible, blameworthy, censurable

How can a cruise line be held culpable for a virus that exists in nature and is transported aboard their ships by someone infected with the virus? Should the cruise lines require a fecal sample from each passenger 72 hours prior to embarkation so they can determine if norovirus is present?
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Old June 8th, 2011, 07:18 PM
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Originally Posted by anniegb View Post
Fair play if a passenger pays for a cruise and becomes ill on that cruise - are you saying the cruiseline is not culpable? Quite right to complain IMHO.

And a big thank you to fellow cruisers for advising us.

Interesting the data is not recorded in the database?

Annie
If you pick up the virus from the handle of a cart at Walmart, is Walmart responsible? The shopper paid for goods, will you complain?
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Old June 8th, 2011, 07:20 PM
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culpable: to blame, guilty, at fault, in the wrong, answerable, accountable, responsible, blameworthy, censurable

How can a cruise line be held culpable for a virus that exists in nature and is transported aboard their ships by someone infected with the virus? Should the cruise lines require a fecal sample from each passenger 72 hours prior to embarkation so they can determine if norovirus is present?
Was it transported by a passenger?
Is it novovirus?
If more screening ensured less sickness on board - I have no problem.
Why do some vessels have no reported data for 3 years?

Annie
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Old June 8th, 2011, 07:22 PM
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How can a cruise line be held culpable for a virus that exists in nature and is transported aboard their ships by someone infected with the virus? Should the cruise lines require a fecal sample from each passenger 72 hours prior to embarkation so they can determine if norovirus is present?
Exactly. If they somehow find you are the host that brought it on the ship, should you be required to reimburse all those affected? Makes about as much sense as holding a cruise line that is taking reasonable precautions responsible. How many of us have had a little tickle in our throat and not reported it on the form prior to boarding to avoid the hassle??? When my kid came home from school sick when a major virus was making the rounds, did I expect the school district to pay for home care or reimburse me for the sick time I was forced to take from work. I think not.

Getting sick is just part of the human condition. Be responsible for yourself, do what you can to prevent catching the bug, but if you get it, suffer through it the best you can and understand that it is your fault because you chose to breathe in a public place....
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Old June 8th, 2011, 07:50 PM
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Quote:
Originally Posted by anniegb View Post
Was it transported by a passenger?
Is it novovirus?
If more screening ensured less sickness on board - I have no problem.
Why do some vessels have no reported data for 3 years?

Annie
So you are in favor of cruise lines requiring in-vitro analysis of all passengers for whatever maladies they might have? That ought to do wonders for bookings.

I may have caught colds as a result of flying on Delta. I assume you believe that would be Delta's fault too? Where does the victim mentality end?

As for the CDC website reports...you'll have to ask them about what you feel are their shortcomings.
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Old June 9th, 2011, 07:28 AM
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Quote:
Originally Posted by anniegb View Post
Was it transported by a passenger?
Is it novovirus?
If more screening ensured less sickness on board - I have no problem.
Why do some vessels have no reported data for 3 years?

Annie
Are your thoughts real or trying to get a reaction from us?
Yes, transported from a passenger and likely that passenger had it at home or picked it up flying or from a rental car etc. The world is touch, touch, touch, and living with hands in an alcohol wash 24/7 isn't going to happen.(And alcohol doesn't kill a virus).
What is your suggestion on better screening? A ship docks, emptied by 10 A.M., the new group of hundreds wants to board by 11:30. Maybe a new scanner can be invented to detect germs, and we can be scanned (like at the airport).
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Old June 9th, 2011, 10:58 AM
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The virus can be anywhere in the world, in your grocery store, school, your best friend. The only reason for complaining to the cruiseline is because you've narrowed it to a source. Otherwise, you would not know where you picked it up.
Well, I don't have noro, but do have a cold, guess I'd better be in touch with Southwest Airlines! Flew from perfect weather from N.H. on 6/7 on a cold air flight. On the night of 6/8, felt onset of a cold, today the cold is in full bloom. Did the airline sanitize before I boarded? How was the air quality? Face it, germs are everywhere, on doors, waiting area seats, storage compartments, on board seats, people breathing around you.
We have to be realistic when dealing with multiples of people who travel, want to be on an ontime schedule, no time for deep cleaning anything.
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Old June 9th, 2011, 11:24 AM
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Quote:
Originally Posted by ruthlessboss View Post
Are your thoughts real or trying to get a reaction from us?
Yes, transported from a passenger and likely that passenger had it at home or picked it up flying or from a rental car etc. The world is touch, touch, touch, and living with hands in an alcohol wash 24/7 isn't going to happen.(And alcohol doesn't kill a virus).
What is your suggestion on better screening? A ship docks, emptied by 10 A.M., the new group of hundreds wants to board by 11:30. Maybe a new scanner can be invented to detect germs, and we can be scanned (like at the airport).
My thoughts are real - I don't believe it was a virus that caused the sickness problems on the vessel; norovirus IMHO was a convenient scapegoat.

I knew 100 people on that cruise of whom 30% were sick - fact.

In checking the database, I note the vessel has not filed any data for 3 years - fact.

QED

Annie
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Old June 9th, 2011, 05:19 PM
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Quote:
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My thoughts are real - I don't believe it was a virus that caused the sickness problems on the vessel; norovirus IMHO was a convenient scapegoat.
Well, it was verified as Norovirus, Genotype II. CDC Report.


Quote:
In checking the database, I note the vessel has not filed any data for 3 years - fact.
Reports are filed but it is the CDC who decides whether to post them on their website, not Princess. As I said in a previous post, there is a 2% threshold of ill passengers/crew that determines which type of report is filed. Less than 2% and no further reported cases means a routine report is filed and that is the end of it. Again, the ships are using CDC reporting requirements. Also, ships that do not enter U.S. ports obviously are not under the auspices of the CDC.
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Old June 9th, 2011, 06:36 PM
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Dave

Thanks for the clarification - that would probably explain it. Is there a global database that can be accessed?

Annie
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Old June 9th, 2011, 06:57 PM
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I am not aware of a global database. While many nations do conduct sanitation inspections on passenger vessels, I am not aware of any program as comprehensive as the one done by the U.S. CDC.
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Old June 10th, 2011, 01:59 PM
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Norovirus still active on Sea Princess

--------------------------------------------------------------------------------

My Mother, son, and I left for our Alaskan cruise on May 30, 2011 and returned to San Fran on June 9, 2011 on the Sea Princess.
After the ship left dock, we were informed that there was an outbreak of the Norovirus from the last cruise. We were not informed prior to sailing nor given the option to postpone our cruise . We were informed the ship was disinfected between the last passengers leaving and the current passengers boarding. This may have been a total of a couple of hours tops.
As a result, my Mother became ill with the virus. My poor 70 year old Mother, had to be admitted to the on board hospital . The hospital staff, nurses, doctor, were all very attentive and caring. After being released from the hospital, my Mother was confined to her cabin for 48 hrs after her last bout. This was a precaution so she would not spread her infection any further. She missed ports, felt sick and weak. She was also billed for her treatment, almost $2000.00.
We found out many of our fellow passengers also became ill with this virus.
I feel we should have been informed of this infection prior to our cruise and given an option to postpone. The ship should have been taken out of commission for 48-72 hours and completely disinfected before letting new passengers board. The decision to sail and not inform passengers until the ship was at sea, was a very irresponsible one.
So far, my 7 year old son has not come down with this virus and I only had a mild case.
This is my first trip to Alaska and my first experience with Princess Cruise line. Hopefully, I'll make another trip to Alaska in my life time. I am not sure if I'll ever cruise with Princess again.
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Old June 10th, 2011, 05:58 PM
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We got the Norovirus from a sick ship (Sea Princess). Our cruise dates: May 30-June 9, 2011. She was sick from the cruise prior to ours as mentioned by LikesTravel2Boot.

The crew members serve their passengers in the Horizons (Buffet) for 10-days during the cruise prior to ours. Passengers were not permitted to serve themselves, in an effort to not spread the decease. The crew members continued to serve passengers the entire 10-days during our cruise. They were spraying and sanitizing the ship as we were boarding. We did not know the Sea Princess was a sick ship when we boarded. We found out only after she had left the dock.

My family took extra precautions during our cruise knowing it was an infected ship. We repeatedly washed our hands, use the sanitizing gel when entering the buffet and dining rooms, used our elbows when we needed to touch the railings for balance. We had to use our fingers when touching the elevator buttons as they did not work with our gloves or other covered hand or arm parts. So, we used the backs of our hands and made sure we washed them first thing when returning to our cabins or before going for a meal. Even with our precautions, we still became sick. We are home now. My Mother is still weak and recovering. My son, just asked me for the heating pad for his stomach is hurting and I am praying he will not get ill.

Report below for next cruise from SF leaving on June 9, 2011.

The CDC reports 135 of 2128 passengers (6.3%) and 6 of 840 crew (0.7%) have reported ill with gastrointestinal illness. A CDC Vessel Sanitation Program environmental health officer will board the ship on arrival in San Francisco on June 09, 2011 to conduct a comprehensive environmental health assessment and evaluate the outbreak and response activities. NOTE: Breaking Travel News reports it will be necessary for the ship to undergo a prolonged and additional disinfection in San Francisco on Thursday, June 9, 2011. As a consequence, embarkation will be delayed. Cruise check-in is now scheduled to begin at 5:30pm. All passengers must be onboard by 7:30pm. In addition, the delayed departure will require itinerary changes. The call to Juneau on June 12 has been cancelled and replaced with a call to Sitka. The call to Haines on June 14 has also been cancelled and replaced with a call to Juneau.

Is a couple of hours really enough time to disinfect the entire ship from the Norovirus?

Last edited by Jakenwoofe; June 10th, 2011 at 06:04 PM.
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Old June 10th, 2011, 06:20 PM
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Originally Posted by Fern View Post
Hi Annie, check out the CDC Travelers' Health - CDC website. You can find the inspections, etc., of every ship.

When you think of the many people who cruise, very few get the noro virus. It happens all the time in schools, nursing homes, camps, etc., but it's only a big deal when people on a cruise come down with it! While I surely don't want it, it's really just "stomach flu". It lasts about 2 days and then it's over. Of course, 2 days out of a cruise is a big deal to the person who has it!

The best thing you can do is to wash, wash, wash, your hands and use the disinfectant provided before eating in the MDR or the Buffet.
The ship I will be cruising on next month has a rating of 96 out of 100. The ship for my last cruise has a 99 .I read that any ship with a rating of under 86 is a cause for concern.
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Old June 10th, 2011, 06:25 PM
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Jakenwoofe

First of all, I hope your family members are recovering.

I may be naive but I would have expected the cruise line to have postponed/delayed the cruise. Wiser, more experienced American cruisers will no doubt tell me why this would not have been done.

Like yourself, I would be VERY angry, never sail Princess again and consult on what options are open to you re the recovery of the cost of the holiday and additional expenses.

I know I have a very simplistic way of looking at things, but if I had a reservation at a resort hotel where a similar outbreak had occurred within the same timeline, I would expect the hotel management to inform me and allow me to make alternative arrangements - why should a cruise line be different?

In the UK, for the hotel scenario - the hotel would close until the authorities were satisfied that the problem no longer exists.

Please keep us informed.

Best

Annie
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Old June 10th, 2011, 06:28 PM
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The ship I will be cruising on next month has a rating of 96 out of 100. The ship for my last cruise has a 99 .I read that any ship with a rating of under 86 is a cause for concern.
Henry

I think the bar is set too low - I would suggest min 90 pref 95. Health is so precious.

My favourite ship (so far) has a rating of 100; my last ship has no rating for the last 3 years - I assume because it has sailed outwith US waters.

Annie
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Old June 10th, 2011, 08:05 PM
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The ship I will be cruising on next month has a rating of 96 out of 100. The ship for my last cruise has a 99 .I read that any ship with a rating of under 86 is a cause for concern.
Henry, did you go further than the main page for your Veendam cruise? Here's a link to more info: Advanced Cruise Ship Inspection Search

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