I sent a letter to RSSC and within one hour I received this message. No wonder their ships run so well!!!
Thanks for the note.
Please take this email to your travel agent and ask that she call my
reservation's department. Advise the res. agent that I have approved that
you be upgraded at no additional cost. They might want a copy of this email
before they actually do it. Suggest that they speak with Pat Scheer, she is
the Director of Reservations.
We are not looking to penalize anyone. We are trying a new video email and
wanted to offer an incentive to those that responded to it.
I thank you for choosing Radisson Seven Seas and feel very confident that
you will have a great cruise. If you or your agent have any problem with the
upgrade, please contact me directly.
All the best
Radisson Seven Seas Cruises
954 776-6123 ext 375
I just got back from the Paul Gaugin, and I am impressed too. Before the cruise, I had a few questions and called Radisson, and always got a real person on the line with a real answer. Try that with most other lines, and you'll be on hold for an hour and get no info. Great docs with info on everything. The cruise? no crowds, no lines, info easy to get, great food and service, and the nearest thing to an all inclusive cruise going. Everything else great. We WILL be seeing Radisson again.