I see the questions was posted in August and this response may not be relevant now but here goes anyway, we have just returned home about 3 hours ago after spending the last week on the Diamond from Venice to Rome. The food was of a very high standard with many difficult choices to be made as to what was not taken from the menu. We were however upset with room service breakfasts, they were not hot enough, but we then changed our choices to take the fruit and juice on the balcony and had the hot when we reached the grill on deck 10. In my opinion the ship needs a little refurb in places but having said that the areas of need do not hit you. Basically she looks a little tired. The staff are great, officers, service staff, chefs, maintenance men, all were approachable but some did not have as great a grasp of English as their colleagues and those few conversations were then limited. We met other passengers who had within the previous 2 weeks been on a Silversea Med cruise and whilst they stated the Diamond was not at that level regarding care and attention they felt the Diamond more than held its own.
FORT LAUDERDALE -- Radisson Seven Seas Cruises (RSSC) canceled all voyages of the Radisson Diamond beginning with its June 4 cruise on the news that the ship’s new owners will take possession of the 350-passenger vessel earlier than expected.
Originally, RSSC had hoped the new owners, a Hong Kong-based company called Asia Cruises, would allow RSSC to continue its charter of the Diamond through the end of its published Mediterranean season in October. Last week, RSSC canceled the Diamond’s Oct. 22 sailing and beyond.
“They just told us yesterday they [Asia Cruises] need the ship immediately,” RSSC CEO Mark Conroy told TravelWeekly.com.
The unique twin-hulled Diamond is RSSC’s original vessel. The line has operated the ship on a long-term charter from a consortium of Finnish banks. In a letter to travel agents, which was being distributed Wednesday afternoon, Conroy said the Diamond “has been operating virtually at full capacity for the past year with excellent levels of guest satisfaction, so it is with great regret that we bring you this news.”
The line is offering full refunds and a $700 per-person cruise credit to passengers booked on cruises between June 4 and Oct. 15, which can be applied to any other RSSC sailing in 2005. Agents will receive a $100 check per canceled booking and a $100 per-passenger bonus commission for rebooking clients for 2005 cruises.
With Asia Cruises, the Diamond will reposition to Hong Kong and be used as a gaming vessel, Conroy said.