cancellation & rebooking ?

My Fiance and I are booked on the Monarch of the Seas in February. Some things have come up that are causing us to consider changing our sail date. We are thinking May would be a better time for us. We have paid for our cruise in full. I called my travel agent and asked if we could cancel the Feb cruise and reschedule for May and just apply the money that we have paid, plus any balance if there is one to a May sailing. She said that we must cancel the 1st cruise and request a refund. Then we can apply the refund to our new cruise. I am wondering if anyone else has been in this situation. Does Royal Caribbean refund the money in a reasonable amount of time or does it take months? Thanks.

[Doreen]

We had to cancel our Sept 16 cruise and we are still waiting 6 weeks later for our letter of credit to arrive . They first said mid Oct???Of course they are dealing with many cancellations from that time so your could go fatser ?? Good luck .

Call RCI Customer Service and check with them if you can just tranfer your deposit. They pay 3%-3.5% fee to the bank each time they deposit payments by credit card. Not all TA's informed on all details. Look at the web site www.rccl.com for for customer service toll-free number.

I agree with calling RCI's Customer Service. I had a similar experience due a ship that RCI cancelled the itinerary on. They are more than willing to transfer my deposit to a new itinerary, actually to the point that they recommend that I reschedule vs request a refund.