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  #1 (permalink)  
Old August 15th, 2003, 08:29 AM
db db is offline
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Default Online Documentation

Can someone explain the benefits of online documentation.
I am a first time cruiser and would love someone to explain how the process works of getting on board, online documentation and so on...

Any input would be great.

Thank You
DB
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  #2 (permalink)  
Old August 15th, 2003, 08:46 AM
browezilla
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Default Re: Online Documentation

It will expedite you getting onboard if RCCL has the documentation prefilled out when you arrive. RCCL wouldn't be doing it if it didn't help, so I'd do it. What do you have to lose other than a bit of time to fill out the online docs
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Old August 15th, 2003, 09:36 AM
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Default Re: Online Documentation

The real reason for the On Line documentation is to have the passenger do the input versus the old way of RCCL having to input iformation we filled out on the forms in the ticket book.
I'm not sure that there is an advantage for me. It takes the same amount of time either way to fill in the info and I don't think check in is any faser than it used to be. Early on, they had seperate check in lines for people who did online check in.
It doesn't hurt to help RCCL with the documentation, so I do it on line.
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Old August 15th, 2003, 09:38 AM
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Default Re: Re: Online Documentation

I am sure RCCL IS doing it for a purpose, I just am unfamiliar with the whole process. This is my first cruise and do not know any of the procedures.
For instance, what actually happens when you get to the boat, do I have a confirmation number for the online docs or do I print something out, do I go to the head of the line or wait my turn, but it will go quickly because of the online docs? That sort of thing...

Thank You
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Old August 15th, 2003, 09:39 AM
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Default Re: Re: Online Documentation

thank you
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Old August 15th, 2003, 10:05 AM
Sanjoseca
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Default Re: Online Documentation

The online documentation is tied to your booking number, so as soon as you show your ticket they will pull you up on their screen. The information will already be there if you completed it on line. The old way was that they would input the info after you had checked in and boarded. I really don't think it speeds up check in for the passenger. Maybe a little because they don't have to read the old forms to make sure everything is filled out.

There is no special line for those that have done on line documentation. You just stand in line with everyone else. The lines can be quite long in the early afternoon of check in day. If you have a Suite [A or B] you will be able to go to a special line for check in.

There are usually 10 to 15 check in lines going dependng on the port. It's an exciting day, so the lines probably won't bother you too much.
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Old August 15th, 2003, 12:45 PM
hcat
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Default Re: Online Documentation

In March, we were early on line, went though right as it opened & once inside when we said we had done our paperwork online, we were taken out of the gen waiting area & boarded early...soon, I think everyone will have to do this ahead either on line or manually for security reasons. it defnitely will save time for everyone as papers won't have to be checked over & people can just go through....
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Old August 15th, 2003, 12:48 PM
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Default Re: Re: Online Documentation

Thank you for your reply, just curious, how early can you board ship???
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Old August 15th, 2003, 02:16 PM
browezilla
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Default Re: Online Documentation

Every cruise I've been on I've been able to board around lunch time (noon-ish)
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Old August 15th, 2003, 06:08 PM
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Default Re: Online Documentation

Often times it has been as early as eleven, eleven thirty. Lunch time is a god aiming point.
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Old August 16th, 2003, 06:51 PM
Sooshie
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Default Re: Online Documentation

We too were pulled out of line and were able to board right after priority boarding. It took us 15 minutes once they started boarding and we were on board with a drink in hand....I highly recommend doing the paperwork on line.
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Old August 16th, 2003, 07:27 PM
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Default Re: Online Documentation

its done for security purposes...all passengers names are run through security checks..if you do not do online registration it will take you longer at the pier
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Old August 16th, 2003, 08:23 PM
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Default Re: Online Documentation

Personally, I like doing it online and printing it out. It is part of the fun, heheee.


Dana - who has been dancing ever since docs arrived in the mail this afternoon! And I have already done the online documentation, yippee! Now I just need to plan my packing strategy, ha haaa.

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Old August 17th, 2003, 10:42 AM
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Default Re: Online Documentation

It has nothing to do with security. They already have your name from the booking so that they can run you against the list. Same thing with the airlines, you don't have to do online documentation for air travel.
I think it's good to do the online documentation, but still don't think it is an advantage for the passenger. It just helps RCCL. [Which is fine]
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Old August 17th, 2003, 02:28 PM
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Default Re: Re: Online Documentation

you have to supply a passport or birth ceritificate..that isnt on your booking number..its all about security!...simplifies everything
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Old August 17th, 2003, 02:29 PM
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Default Re: Re: Re: Online Documentation

and thats why it takes longer to board an aircraft because they have to check your passport and birth certificate
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Old August 17th, 2003, 03:16 PM
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Default Re: Online Documentation

Huh, maybe you don't travel much, I always have to show my passport when boarding even though we always complete the online documentation.
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  #18 (permalink)  
Old August 17th, 2003, 04:48 PM
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Default Re: Re: Online Documentation

and because you filled out the online doc you have been pre cleared...because you filled out the online doc you think theyre not going to verify?...sorry world traveller but maybe you dont know everything...
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Old August 17th, 2003, 05:02 PM
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Default Re: Online Documentation

I was responding to your comment about checking passports and birth certificates prior to boarding aircraft. Now I don't understand what you meant.

Thanks for the world traveller comment, I like that.

I'm sure that you are correct in what you say. I guess I just have a different opinion of why Online Documentaion was implemented by the cruise line. Always will.
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Old August 17th, 2003, 05:22 PM
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Default Re: Re: Online Documentation

lol..knew you would like that...dont forget there are alot less people going on an airplane...was told that if you do not do online doc it will take alot longer to board( especially probably for foreigners)...well anyway enough of this...enjoy your travels...serenade jan 2004
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  #21 (permalink)  
Old August 19th, 2003, 08:56 PM
Sooshie
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Default Re: Online Documentation

I hate to disappoint you both, but it's all about labor! Think about how much time in labor it saves by having us key punch all our information vs. having a clerk key it in. It also speeds up the boarding process in that the passengers don't wait as long to check in. It's all about downsizing and cutting labor costs. The last cruise I took the
embarkation process was extremely fast due to doing the paperwork on line.
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  #22 (permalink)  
Old August 21st, 2003, 12:13 PM
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Default Re: Online Documentation

The main reason is new security that has been implemented that requires more stringent passenger pre screening. You still need to show your documents upon arrival for verification.

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  #23 (permalink)  
Old August 22nd, 2003, 05:27 PM
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Default Re: Re: Online Documentation

thank you...finally someone else who knows the real reason!
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Old August 23rd, 2003, 07:04 PM
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Default Re: Online Documentation

Showing my ignorance here but I went to do the online docs and when it asks for numbers what do they want? Passport numbers, social securities? It lost me without even trying I think. lol (I had already put in my cruise reservation number so it's not that one).

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Old August 23rd, 2003, 08:06 PM
Sooshie
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Default Re: Online Documentation

It's asking for your birth certificate number or your passport number
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Old August 23rd, 2003, 08:16 PM
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Default Re: Re: Online Documentation

Ah . . . thanks Sooshie. Does it matter which one?

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  #27 (permalink)  
Old August 24th, 2003, 03:01 PM
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Default Re: Re: Online Documentation

passport number..if your using a birth certificate it doesnt need a number entered
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Old August 25th, 2003, 11:35 PM
Sooshie
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Default Re: Online Documentation

Your birth certificate should have a number as well and it will accept that. If you have both, use the passport.
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Old August 26th, 2003, 08:43 AM
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Default Re: Re: Online Documentation

Thanks. My actual docs are supposed to arrive today or so they tell me. I just counted and I have 11 days until it's airplane time. Woohoo! I'll be filling out the online docs this afternoon.

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  #30 (permalink)  
Old August 26th, 2003, 01:19 PM
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Default Re: Online Documentation

Tasha,

I just returned from the Rhapsoday's Western Caribbean this past Sunday. You're going to have a blast. I filled out the online documentation and checking in was a breeze. All they did was take a credit card to imprint then print our Sea Pass cards and we were on our way.

Have a great time!
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