I'm a TA and check my cruises booked daily. I booked clients on the new Mariner of the Seas on June 5, noticed today that their rate dropped for the category H booked, and reduced their cruise rate by a total of $200.00. This is not the first time I have done this for these clients, and I know that they will always be loyal to me, because I keep an eye on the fares.
In my opinion, this is what all agents should do for their clients, in order to retain their loyal following.
Happy Cruising, Ginnie