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-   -   Explorer of the Seas...just back (http://www.cruisemates.com/forum/royal-caribbean-international/234802-explorer-seas-just-back.html)

Cruz Crazy May 10th, 2004 09:28 PM

Explorer of the Seas...just back
 
I hate to be a spoiled sport but I think that the Explorer or the Seas has gone a little downhill in food and service.

I went on my first cruise in May 2002 on the Explorer of the Seas and thought it was fantastic. I just went on its May 1, 8-night Eastern Caribbean and I was a little disappointed in the service, food and cleanliness of the ship.

I found the service to be not as good as two year's ago. No one came around to offer coffee at the Windjammer in the morning. You had to go looking for spoons. The drink glasses are for 3-year olds, no more large glasses.

The staff hardly says hello to you. Our cabin attendant never came by to introduce herself and show us the cabin. I met her in the hallway and had to ask her her name.

Our cabin, balcony 7586 needed its rug shampooed and the couch was thread-worn. The bathroom was clean and in good working order.

Our dining room service was not great. A lot of mixed up orders, steak not cooked to our order. Lobster was a tad small. In the end though the food picked up by the end of the cruise. Service was a little better. I got the feeling that they didn't quite understand English that well and it became a problem.

I also found that the martinis were not great and every bartender made the same one differently.

One day I wanted a latte and the machine was broken. I went back the next day for one and we had to wait 10 minutes for it to boot up. When I finally got the lattee, it was cold and full of froth. Since I had taken it to my room before I drank it, I didnt' want to take it back. Its was the last one I bought.

Even the shows were the same as two year's ago, no change there. They were fabulous though and loved all over again.

Portofinos was okay, but I think the service there also changed since two year's ago.

Okay, enough of my bi%#*ing.

I hate to be one of those critics that compares cruises to cruises, but I just came off the Summit in December and I would go on that ship every year to the Caribbean in a heartbeat. Great service, friendly staff, great food, great martinis, nice room etc.....the most relaxing cruise I have every taken.

Since I'm limited on cruises and the price I can pay, I have to say RCL lost me as customer. I've moved over to Celebrity.

frankv1 May 10th, 2004 09:48 PM

Re: Explorer of the Seas...just back
 
Cruz sorry to hear that you did not enjoy your time on explorer. I atleast I know what to expect and will not let {the one who rules} know. I don't wanna put her in that negative frame of mind prior to the cruise. As a husband there are times when not saying anything is better than creating feelings if you know what I mean.Well I guess it's time to order flowers for the room lol. Thanks again

Bonnie Voyager May 11th, 2004 10:00 AM

Re: Re: Explorer of the Seas...just back
 
Don't fret, everyone has different experiences on the same ship! I also just got off Explorer and was on her 2 years ago as well. Explorer remains to be my all-time favorite ship. Our recent trip was every bit as awesome as two years ago. For us the food and service was even better now than 2 years ago! The ship remains to be stunningly beautiful. Yes, the shows were the same, but all ships keep the same shows for years and years. We still enjoyed seeing the shows! I have two more Voyager-class cruises scheduled. I LOVE THESE SHIPS!!!!!!


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