When the hurricanes came last September, we ended up cancelling our cruise and we received a credit for a future cruise. When we book again, we need to put the deposit down again and then send in our certificate. I have spoke to several Royal Caribbean reps and have been given 3 different answers as to what happens to any money left over after we put down the $250 each plus the credit for each of us. The first rep said that the remaining balance would go to our room. The second rep said that I would get the extra back on my credit card. The third rep said that any money left over would be lost.
Has anyone used their future booking credit because they cancelled during the hurricanes? What happened to the remaining money or did you use it all?
We're using ours on a cruise on the Marnier next week. I don't know what they mean about $'s left over. Basically, what the certificate does is give you credit towards a future cruise - there shouldn't be any leftover $'s.
Book through your travel agent. They will take care of you.