Go Back   CruiseMates Cruise Community and Forums > Cruise Lines (Mainstream) > Royal Caribbean International
Register Forgot Password?

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old September 13th, 2005, 11:40 AM
Junior Member
Passenger
 
Join Date: Sep 2005
Posts: 28
Default RCCL 1-900 Customer Service

Here is a new low for RCCL Customer Service. I phoned the Crown and Anchor Club to ask about my December cruise that is supposed to depart from New Orleans. The woman there told me to phone Customer Service and gave me the 1-800 number. A machine answered the 1-800 number and said to dial 1-900-643-2000 for Customer Service and each call costs $2.99!
__________________
A good friend will bail you out of jail. A true friend will be sitting next to you saying "Damn, that was fun!"
Reply With Quote
Sponsored Links
  #2 (permalink)  
Old September 13th, 2005, 05:50 PM
beenie weenie's Avatar
Senior Member
Admiral
 
Join Date: Jan 2005
Posts: 4,430
Default

Did the thought occur to you that perhaps she gave you the wrong number or perhaps you wrote it down incorrectly? I think I would call back again. I just cannot imagine a reputable company that relys on good customer service doing that.
Reply With Quote
  #3 (permalink)  
Old September 13th, 2005, 06:50 PM
Junior Member
Passenger
 
Join Date: Sep 2005
Posts: 28
Default

Man, do I have egg on my face! You are absolutely correct - either they gave me the wrong number, or I wrote it down wrong. My apologies to RCCL.
__________________
A good friend will bail you out of jail. A true friend will be sitting next to you saying "Damn, that was fun!"
Reply With Quote
Reply

Bookmarks

Tags
1900, cruise

Similar Threads
Thread Thread Starter Forum Replies Last Post
Customer service, what's that? Trip Chit - Chat for Cruisers 14 December 19th, 2008 12:21 PM
RC Customer Service? toad Royal Caribbean International 10 March 2nd, 2007 05:23 PM
Customer service----not really! hcat Royal Caribbean International 1 November 1st, 2006 04:52 PM
That's customer service!!! Cruznut2 Chit - Chat for Cruisers 4 August 2nd, 2005 10:13 AM
RCCL CUSTOMER SERVICE AND WEBSITE CONTRADICTING ONE ANOTHER 4nzic1 Royal Caribbean International 0 March 30th, 2004 10:53 AM


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 

All times are GMT -4. The time now is 10:38 AM.
design by: Themes by Design

Powered by vBulletin® Version 3.8.7 Beta 1
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.1