Go Back   CruiseMates Cruise Community and Forums > Cruise Lines (Mainstream) > Royal Caribbean International
Register Forgot Password?

LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old September 11th, 2006, 09:49 AM
Russell in MD's Avatar
Senior Member
First Mate
Join Date: Aug 2005
Posts: 330
Default Grandeur delayed 9/11


Looks like RCCL is stepping up and making it right for the passenegers.


CCL Inspiration 09
RCCL Explorer of the Seas Eastern 09
CCL Miracle Southern '08
RCCL Enchantment of the Seas Western '07
PCL Caribbean Princess Eastern '05
RCCL Explorer of the Seas Western '05
RCCL Explorer of the Seas Eastern '04
CCL Destiny Southern '01
CCL Sensation Eastern '94
CCL Ecstacy Western '92
CCL Jubilee Eastern '90
Reply With Quote
Sponsored Links
  #2 (permalink)  
Old September 11th, 2006, 11:04 AM
Familiar Face
Join Date: Jun 2006
Posts: 60

Having sailed on this cruise, I can tell everyone that RCCL's Captain Rob Hempstaed did a first rate job of dealing with a less than desirable situation. His informational updates were most thorough and the staff gave 150% in attending to their passengers' needs. Hats off to Captain Rob, his staff, and RCCL! Truely an example of first class treatment.
Reply With Quote
  #3 (permalink)  
Old September 12th, 2006, 02:32 PM
Senior Member
Join Date: Jun 2006
Location: virginia beach
Posts: 1,298

Kudos to Captain Rob Hempstead. We got back on Sunday from the Grandeur of the Seas. Despite arriving back in Baltimore, much later than expected, Captain Rob Hempstead constantly apprised the passengers as to what was going on. I really enjoyed his talk about how the Grandeur of the Seas functioned and the video tour of all the departments related to the maintenance of the ship. Captain Hempstead's great sense of humor put many of the passangers at ease. I would not hesitate to sail with Royal Caribbean Cruise Line, especially if Captain Hempstead is in command of the ship!
Reply With Quote
  #4 (permalink)  
Old September 12th, 2006, 02:47 PM
Familiar Face
Join Date: Jun 2006
Posts: 60

Well said, Balabusta. This is exactly the type of service that separates the winners from the also rans.

The Cruise Director's alter ego, Dale was a consistent hoot!

Well done RCCL!
Reply With Quote


capt, captain, caribbean, grandeur, hempstead, rob, royal, seas

Similar Threads
Thread Thread Starter Forum Replies Last Post
VOS delayed Phil&Liz Chit - Chat for Cruisers 3 February 21st, 2010 09:15 PM
Revival delayed jleq Windjammer (Out of Business) 0 November 2nd, 2007 12:10 PM
Diamond P. delayed 4/10/04 shayesship Princess Cruise Lines 3 April 18th, 2004 08:35 AM
Delayed flights david d Celebrity 5 February 26th, 2001 05:34 PM
Infinity Delayed? Shadow Celebrity 22 January 12th, 2001 04:43 PM

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 03:49 PM.
design by: Themes by Design

Search Engine Friendly URLs by vBSEO 3.6.1