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Old April 8th, 2008, 12:48 AM
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Default Diamond Plus - Secrets Revealed

Just received notification from Royal Caribbean that I have achieved "Diamond Plus" status; along with the package came the new benefits; some of which are not listed on their website.

After 24 Completed Cruise Credits: Personalized amenity delivered to your stateroom or dining room & Behind the scenes tours. In addition, stateroom upgrade to next category (excludes Royal Suite)...this is the best benefit yet, so the way I read this is that if you book a Junior Suite and you call within 14 days of departure, they can give you a free upgrade to a Grand Suite if available...pretty cool! Also, we get access to our favorite captain and cruise director sailings schedule. Plus the other stuff listed on their webiste (preferred seating in main dining room, luggage tags, lapel pin, access to a loyalty specialist for bookings, etc).

After 49 Completed Cruise Credits - Dinner with officers, VIP theatre experience and upgrade bathroom amenities. Also Single cruise fare reduced to 150%

After 100 Completed Cruise - You get a free 7 day cruise in a balcony stateroom.

MILESTONE GIFT -- A crystal model ship with your name and voyage engraved on it during your 30th, 40th, 50th and so on cruise.
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Old April 8th, 2008, 08:38 AM
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Nice, I gotta get those cruises racked up :-)
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Old April 8th, 2008, 11:29 AM
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I LOVE the D+ !! It almost kept me from booking the "Equinox" next year because the "RCI" side is really treating us quite nicely. I never pictured myself enjoying any extra attention, such as dining with Officers, but it's been superb. South American "Member Cruise" in Feb. was an excellent example. "Top Cruisers" dinner with Officers plus autographed pic with Captain beforehand. Bridge tours are always a treat and I guess it's just nice for a jeans & T-shirt working class guy to enjoy a taste of the "VIP."

Our crystal ship wasn't engraved with our info, just the ship. Still quite nice (even though they were one cruise late). No upgrades yet but I choose popular runs so not surprising.

If anyone from "RCI" reads this, I do wonder why the D+ was implemented a few months after I suggested it in an e-mail? Hmmmm.....the cookie cutter response translated to "not gonna happen." Then later that year BAM! The "PLUS" was implemented and I never heard a word. Oh well, still appreciate the perks and "Diamond" just had (and still does have) too many of us.

Keep the faith Donna! I never pictured being at this level fifteen years ago, Robbie
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Old April 8th, 2008, 04:08 PM
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I have done 14 now so I guess at this rate another 4-5 years I will be there 8)
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Old April 8th, 2008, 07:41 PM
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Robbie,
I will do just that!
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Old April 9th, 2008, 11:57 AM
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Well I guess it is in the eye of the beholder. I am a mere Diamond member and I am not impressed with either Crown and Anchor or any other past passenger program. Princess might be an exception only in that they give free laundry.dry cleaning and internet at a decent level.

Most past passenger " entitlements " are useless sales ploys. Coupon books, buy $100 get T-shirt, upgrade within only certain categoreys, in other words no outside to suite, inside to outside. Priority boarding, hit and miss. Discount coupons, never found a sailing yet that I couldn't do better deal NOT using past passenger. $5 matched play certificates, sales meetings disguished as past passenger parties.

Recently made a request as a Diamond member sailing with a Platinum member in Jr Suites that Platinum member ( who is also like myself Celebrity captains Club ) be afforded entry into the Concierge Lounge this sailing. Couple free cocktails maybe as cost to line.

NO NO NO - okay let's see I cruise 3 times per year, my friends 1 or 2 every year. Have untold number of cruises between Celebrity and RCL but can't count them together so friends are mere Platinums. So maybe booked 125k in cruises as guestimate on RCL and Celebrity so far not counting casino, onboard drinks, shopping, spa, etc spent.

I don't know of any other business that 4 people could drop say 150,000.00 and get a denial to a simple virtually no cost request.

I'm sorry but when you do the $$$ numbers of what most cruiseaholics spend there is no true past passenger return anywhere. 100 cruises get FREE ( bet you still pay port charges, gratuities, etc )

Now if cruise only cost you avg $3,000 that's FREE cruise for every 300k spent? Better return on slots me thinks. Oh and hope that by the time you get those 100 cruises in that the past passenger status even exists.

33 years cruising 3 times a year FREE cruise, but hey you get fancy soap in bathroom too.

Lines do everything in the world to CONVINCE you that you are SPECIAL. Well they haven't convinced me that they give one lick about any of us dedicated cruisers.
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Old April 9th, 2008, 12:02 PM
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Quote:
Originally Posted by Dave the Wave
I have done 14 now so I guess at this rate another 4-5 years I will be there 8)
Dave, You are going to have to pick up the pace my friend. If you can't get away enough to do at least 3 a year then just send them a check and ask to be credited for the sailing anyway. You'll be getting fancy little bottle of soap or half off extra pay restaurant in no time.

Better yet, send me check for $300,000,000 and I will give you a FREE 1 day cruise AND the fancy soap.
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Old April 9th, 2008, 04:11 PM
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Georgeny: A quick response to your commentary. At the end of the day you're taking a cruise vacation; regardless of whether the cruise lines offers you free this or access to that; any "extras" they offer is merely an additional bonus at their total discretion. Regarding your Platinum Member comment and lounge access; I understand your frustration with them saying no to your friend coming into the lounge; however, if every Diamond and Grand Suite & Higher guest brought their one/two friends into the lounge; you can probably see the larger problem it would create? The cruise lines have to draw a line somewhere and for one reason or another they've drawn it at the Grand Suite & Diamond level. As for you attempting to equate dollars to reward; we could make an argument that ANY rewards programs (airline, hotel, car rental, cruise line, credit card, etc.) are ALL designed with limitations. At NO point are these programs intended in ANY way to defer cost of your travels; they are merely an added benefit. Honestly, if you're booking travel based on "what free stuff" you'll get; then I'd encourage you to stay home and watch TV; as you'll consistently be disappointed in what you'll receive in return with any travel rewards programs.

Lastly, if your friends think getting into the lounge is that big of a deal; they should just book Grand Suites instead of the Junior Suites; but we all know that that the 12 or so free cocktails you'll take out of that lounge for the week will not in any way balance the additional money you'd spend moving into a Grand Suite.
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Old April 9th, 2008, 04:34 PM
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Quote:
Originally Posted by georgeny
Quote:
Originally Posted by Dave the Wave
I have done 14 now so I guess at this rate another 4-5 years I will be there 8)
Dave, You are going to have to pick up the pace my friend. If you can't get away enough to do at least 3 a year then just send them a check and ask to be credited for the sailing anyway. You'll be getting fancy little bottle of soap or half off extra pay restaurant in no time.

Better yet, send me check for $300,000,000 and I will give you a FREE 1 day cruise AND the fancy soap.
Well, maybe next time I will book a 3 and a 4 back to back instead of a 7 and it will count for 2.
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Old April 9th, 2008, 05:36 PM
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Well, maybe next time I will book a 3 and a 4 back to back instead of a 7 and it will count for 2. [/quote

I'd recommend booking in Junior Suites & up as you receive (2) credits for your sailing so you can get there twice as fast.
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Old April 10th, 2008, 05:48 AM
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[/quote]Well, maybe next time I will book a 3 and a 4 back to back instead of a 7 and it will count for 2. [/quote]

Now there's a man with a plan!
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Old April 10th, 2008, 06:39 AM
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Quote:
Originally Posted by DiamondMember
Lastly, if your friends think getting into the lounge is that big of a deal; they should just book Grand Suites instead of the Junior Suites; but we all know that that the 12 or so free cocktails you'll take out of that lounge for the week will not in any way balance the additional money you'd spend moving into a Grand Suite.
Diamond, I fear I have perhaps injured your feelings by issuing my opinion on cruise lines past passenger practices. Or perhaps by threatening the integrity of the Concierge lounge. Let me assure you that I too try to disregard the little people and that I would never let any of them into the Diamond world without a proper entry pass.

In the case of my friends for example. RCL has 9 celebrity cruises documented. Lines are notorious at not having earlier years cruises on file. This is especially true when one line merges with another as Celebrity and RCL did years ago. If it's not in the computer then it doesn't count pretty much. So If you have 10 Celebrity cruises ( I know they have at least 11 ) you are ELITE making you eligible for being a RCL DIAMOND. Therein lies the problem. Convincing RCL that these people are not part of the down trodden and should not be sentenced to 7 days of mere mingling. That they have earned and deserve their rightful place. So this is not my attempt to get a "friend" into somewhere on my coattails, rather, my attempt at securing what the line has declared them due. This after they attempted to right the situation and were quickly rebuffed.

Now I didn't tell RCL to allow DIAMONDS into the lounge no matter what categorey booked, that was RCL's idea. I understand the lounge is tiny and should be limited. Frankly I think only OWNERS suites should be allowed. I would then most certainly book that, love that TV in the middle anyway. In fact allowing mere DIAMONDS into the lounge actually works against them. Take our case. We were busy sailing the Crown Princess in November and the Noordam in January so couldn't devote too much time to May sailing plans. ( how's that for managing to get in that this is cruise 3 in 6 months ). Now normally we would have taken a GRAND suite ( used to be a mere Cat B Suite in the old days but morphed into being GRAND somewhere along the line ) but two were not available. There were OWNERS Suites available ( once known as a cat A - and why is it I have my doubts that the owner of the line would sail in a cat A ) at quite an additional cost but honestly having booked both the OWNERS isn't that much grander than a GRAND. So we decided to book two side by side JUNIOR Suites ( previously a crumby larger outside cat C that has morphed into a SUITE albeit just a JR ) who are banished from the realm because honestly, no matter what they say, they really ain't no suite. Just a big outside with a balcony. They do, however have the one thing my wife really requires, a tub.

So yes I know we should have booked a GRAND and therefore been rightfully entitled to the 12 cocktails. I would have too if I wasn't afforded entry no matter what cat as a DIAMOND.

You know this leads me to a whole different conversation about people that book suites and really think they are in one.

So I digressed as I am known to to. I must stick to my position that past passenger status is what it is. A marketing gimmick that rarely, but occasionally, provides some minor plus or bennie to the good customer. I am not deneaning the good customer by this statement, after all I am one, I am saying that we deserve much more.

I left the friend Concierge situation like this. They said they can't deal with me have my friend call them. ( hey that's where we started, him calling and getting flatly denied ) I said why bother, here's the 10 dates you need to upgrade him to Diamond. Do it or I sail NEVERMORE with RCL or RCL products. The battle wears upon me and is starting to ruin the cruise before we sail. I am betting they could care less and will so advise me. In a world where one spends an hour on the phone listening to automated answering systems tell you how important your call is what more could I expect. Not a problem, lot's of ships not RCL out there. Now if I was getting pissed at Carnival Corporation that would be another story. SOB's own everything just about.

PS: DIAMOND, maybe we can make an exception and let Dave into the lounge? Seems like a kewl dude after all.

PPS: Really just tongue in cheek I am not trying to be grouchy.
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Old April 10th, 2008, 07:42 AM
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[img]PS: DIAMOND, maybe we can make an exception and let Dave into the lounge? Seems like a kewl dude after all. [/img]

I am Diamond Dave and go into the Concierge Lounge even if in an inside cabin.
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Old April 10th, 2008, 07:56 AM
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Quote:
Originally Posted by Dave the Wave
[img]PS: DIAMOND, maybe we can make an exception and let Dave into the lounge? Seems like a kewl dude after all. [/img]

I am Diamond Dave and go into the Concierge Lounge even if in an inside cabin.
Thank goodness, I'll have someone to talk too since my friends will have to wait for me outside.
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Old April 10th, 2008, 08:08 AM
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Speaking of benefits/perks. We are cruising in May on the Sovereign (one of Dave's favorite ships). This is first time on RCCL as we have previously only cruised Carnival

We are booked in a Grand Suite. Just curious, do we get any extras?
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Old April 10th, 2008, 08:58 AM
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first i am a diamond member went into the concierge lounge it was like riideing on a subway in new york during rush hour you couldn't turm to talk to anyone that was my first and last time i pay the extra for my drink in the schooner lounge or the casino just my 2 cents
but like my wife tells me different strokes for different folks
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Old April 10th, 2008, 09:17 AM
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Quote:
Originally Posted by nolou525
Speaking of benefits/perks. We are cruising in May on the Sovereign (one of Dave's favorite ships). This is first time on RCCL as we have previously only cruised Carnival

We are booked in a Grand Suite. Just curious, do we get any extras?
Been years since sailed Sovereighn so I can't offer much information. Only the Voyager class ships had the Concierge lounge unless they added that somewhere along the line. Most times the real benny of a suite categorey is simply cabin size generally speaking usually the room of two cabins.

I will offer however that Grand Suite should offer priority boarding line BUT do not rely on pier staff to properly direct you to it. Be sure to ask where the Suite priority boarding line is if offered. You still have t go through security line which is most often longest. After that priority boarding may save you some time. Whether it is or is not a real saver depends on how croweded embarkation is at your time of arrival.

Other than that hopefully someone more familiar with Sov suites needed to give real info.
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Old April 10th, 2008, 09:34 AM
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Quote:
Originally Posted by fitter638
first i am a diamond member went into the concierge lounge it was like riideing on a subway in new york during rush hour you couldn't turm to talk to anyone that was my first and last time i pay the extra for my drink in the schooner lounge or the casino just my 2 cents
but like my wife tells me different strokes for different folks
The value of the concierge lounge often depends on the sailing. I would guess that your sailing was well booked and also had many DIAMOND members. The lounges are small so when heavily utilized crowded. They usually put the booze out something like an hour before first evening dinner, get there a little before that you can get a seat chat have a snack and mosey off if gets crowded. Personally the free drink or two is not the benny that I enjoy about the lounge. The self serve expresso coffee machine 24 hours a day is much more important since I am a coffee hound and decent coffee never easy to find on a ship. Most locations use that instant syrup stuff for coffee. The expresso type machines make a decent cup with a jolt.

Friends of mine were just on Voyager out of Galvestan and had two suites an Owners and Grand for daughter and son inlaw. They used concierge lounge before dinner and it was not very busy at all.

Since I am a smoker ( wife is not ) and friends this trip are smokers we will most likely spend far more time in a lounge that allows smoking than anywhere near concierge. My argument with RCL is more principle of the thing. I can be nuts that way.

My experience with lounge was also before they added it as a benny for Diamond members which I am sure has expanded the use. Backs up DIAMOND's argument with me about friends being upgraded to enter. I can see both sides of the question honest However when they do that RCL knows usage will grow but never enlarge the lounge area or services. So often the benny because a mute issue, it becomes not much of a benny at all. Supports my thouhts about most bennies being BS in reality.
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Old April 10th, 2008, 09:54 AM
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Cheryl,

No concierge lounge on the Sovereign. The Enchantment had one added when she was stretched so I have enjoyed that one a couple times. It also has an ocean view where the Voyager class is in an interior space. When I was just on the Grandeur, the card room and the library had balconies where you could smoke. I went out a few times and was the only one out there. These rooms were so underused they should make a consider making a concierge lounge out of one of them.
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