CruiseMates Cruise Community and Forums

CruiseMates Cruise Community and Forums (http://www.cruisemates.com/forum/)
-   Royal Caribbean International (http://www.cruisemates.com/forum/royal-caribbean-international/)
-   -   What happens to unused onboard credit? (http://www.cruisemates.com/forum/royal-caribbean-international/352250-what-happens-unused-onboard-credit.html)

lysolqn June 13th, 2008 06:47 AM

What happens to unused onboard credit?
 
At the end of a cruise is unused onboard credit charged back to the credit card used for your onboard account as a credit, or is OBC a matter of "use it or lose it?"

Roynala June 13th, 2008 08:08 AM

Use it or lose it......

FL_Cruiser64 June 13th, 2008 09:29 AM

Re: What happens to unused onboard credit?
 
Quote:

Originally Posted by lysolqn
At the end of a cruise is unused onboard credit charged back to the credit card used for your onboard account as a credit, or is OBC a matter of "use it or lose it?"

Technically I agree with Roynala. Since it is an OBC (onboard credit) you should use it or lose it. I did hear though that some people got it either paid out as cash or had it applied to the credit card.

Personally I never had that 'problem'. Whatever OBC (RCI and/or TA) I had or have is/was pretty much used up after day 1 or day 2.



LOL

lysolqn June 13th, 2008 09:54 AM

We have three cabins on FOS with a total of $700 in OBC which we hoped to use for the required pre-paid gratuities for the My Tie Dining option. Unfortunately, RCCL is requiring full payment of the gratuities now if we want to reserve MTD and will not post it to our onboard account to be applied against the OBC. I wouldn't mind paying the gratutites now but with 40+ cruises behind us, we know we won't come anywhere close to using the OBC and it goes against me to pay out another almost $500 for pre-paid gratutites when we have $700 in OBC that we won't use up. Any suggestions?

CA Cruiser June 13th, 2008 10:27 AM

I would use it for some nice excursions, drinks (bottled water, soda and alcohol), casino, bingo, gym classes, pictures, specialty coffees, and on board shopping! I would have no problem using it up! Have a wonderful time!

Ron n Jon June 13th, 2008 10:52 AM

Not being versed in the ways of the Casino, save for the 25-cent machines, can someone with an OnBoardCredit not use it to purchase Casino chips?

If so there is a readily available source of conversion of the OBC to dollars when cashing them in.

Ron n Jon June 13th, 2008 10:55 AM

Not being versed in the ways of the Casino, save for the 25-cent machines, can someone with an OnBoardCredit not use it to purchase Casino chips?

If so there is a readily available source of conversion of the OBC to dollars when cashing them in.

lysolqn June 13th, 2008 11:33 AM

Quote:

Originally Posted by Ron n Jon
Not being versed in the ways of the Casino, save for the 25-cent machines, can someone with an OnBoardCredit not use it to purchase Casino chips?

If so there is a readily available source of conversion of the OBC to dollars when cashing them in.

Hope someone answers that question because that would be one relatively easy way of getting the dollars back.

BTW, I've tried calling RCCL customer service for a definitive answer. The first rep said unused OBC can only be used toward a future cruise. That sounded way out in left field so I called again and was told unused OBC belongs to the cruise line. That didn't exactly sound like the definition of "fair," so I called again and was told that unused OBC is posted on your credit card as a credit. Three calls, three different answers.

CA Cruiser June 13th, 2008 02:12 PM

I think most casinos charge a 3% fee when using your Sail & Sign card.

jimt June 13th, 2008 03:05 PM

Re: What happens to unused onboard credit?
 
Quote:

Originally Posted by lysolqn
At the end of a cruise is unused onboard credit charged back to the credit card used for your onboard account as a credit, or is OBC a matter of "use it or lose it?"

Your CC will be credited if you have a credit balance in your Sea pass account.
Quote:

Originally Posted by CA Cruiser
I think most casinos charge a 3% fee when using your Sail & Sign card.

RCI, Celibrity & Azamara DO NOT charge a fee for cash in the casino.

lysolqn June 13th, 2008 03:33 PM

Re: What happens to unused onboard credit?
 
[quote="jimt"]
Quote:

Originally Posted by lysolqn
RCI, Celibrity & Azamara DO NOT charge a fee for cash in the casino.

Can't speak for RCI or Azamara, but Celebrity has, in fact, begun imposing a 3% service fee for $$ taken from the casino, even if taken to gamble. A sign to that effect was posted at the casino cage just three weeks ago on Millennium.

jimt June 13th, 2008 03:47 PM

Re: What happens to unused onboard credit?
 
Quote:

Originally Posted by lysolqn
At the end of a cruise is unused onboard credit charged back to the credit card used for your onboard account as a credit, or is OBC a matter of "use it or lose it?"

Your CC will be credited if you have a credit balance in your Sea pass account.
Quote:

Originally Posted by CA Cruiser
I think most casinos charge a 3% fee when using your Sail & Sign card.

RCI, Celibrity & Azamara DO NOT charge a fee for cash in the casino.

CA Cruiser June 13th, 2008 04:44 PM

If I understand this correctly, lysolqn stated they are getting OBC for booking. To me, this is free money to spend on board only. I don't believe if they have any OBC left, they will credit their CC since it didn't originate from there.

FL_Cruiser64 June 13th, 2008 05:06 PM

Re: What happens to unused onboard credit?
 
Quote:

Originally Posted by jimt
Quote:

Originally Posted by lysolqn
At the end of a cruise is unused onboard credit charged back to the credit card used for your onboard account as a credit, or is OBC a matter of "use it or lose it?"

Your CC will be credited if you have a credit balance in your Sea pass account.
Quote:

Originally Posted by CA Cruiser
I think most casinos charge a 3% fee when using your Sail & Sign card.

RCI, Celibrity & Azamara DO NOT charge a fee for cash in the casino.

RCI is just testing the waters. On the other forum one cruiser reported a 3% cash fee in the casino. It was disputed in very heated arguments. Just a couple of weeks ago in a Live from the Radiance thread it was confirmed that RCI is charging 3% on cash in the Casino at least on that sailing.

FL_Cruiser64 June 13th, 2008 05:21 PM

Re: What happens to unused onboard credit?
 
Quote:

Originally Posted by jimt
Quote:

Originally Posted by lysolqn
At the end of a cruise is unused onboard credit charged back to the credit card used for your onboard account as a credit, or is OBC a matter of "use it or lose it?"

Your CC will be credited if you have a credit balance in your Sea pass account.
Quote:

Originally Posted by CA Cruiser
I think most casinos charge a 3% fee when using your Sail & Sign card.

RCI, Celibrity & Azamara DO NOT charge a fee for cash in the casino.

RCI is just testing the waters. On the other forum one cruiser reported a 3% cash fee in the casino. It was disputed in very heated arguments. Just a couple of weeks ago in a Live from the Radiance thread it was confirmed that RCI is charging 3% on cash in the Casino at least on that sailing.

FL_Cruiser64 June 13th, 2008 05:23 PM

Quote:

Originally Posted by CA Cruiser
I think most casinos charge a 3% fee when using your Sail & Sign card.

a) its SeaPass :wink: (Sign and Sail is Carnival)

b) there is no 3% charge on the SeaPass unless a few select ships have the 3% cash at the casino fee.

FL_Cruiser64 June 13th, 2008 05:24 PM

Quote:

Originally Posted by lysolqn
Quote:

Originally Posted by Ron n Jon
Not being versed in the ways of the Casino, save for the 25-cent machines, can someone with an OnBoardCredit not use it to purchase Casino chips?

If so there is a readily available source of conversion of the OBC to dollars when cashing them in.

Hope someone answers that question because that would be one relatively easy way of getting the dollars back.

BTW, I've tried calling RCCL customer service for a definitive answer. The first rep said unused OBC can only be used toward a future cruise. That sounded way out in left field so I called again and was told unused OBC belongs to the cruise line. That didn't exactly sound like the definition of "fair," so I called again and was told that unused OBC is posted on your credit card as a credit. Three calls, three different answers.

The last answer is actually correct. It shows as a credit on your SeaPass statement.

FL_Cruiser64 June 13th, 2008 05:29 PM

Quote:

Originally Posted by CA Cruiser
If I understand this correctly, lysolqn stated they are getting OBC for booking. To me, this is free money to spend on board only. I don't believe if they have any OBC left, they will credit their CC since it didn't originate from there.

I am with you: OBC should just to be used on the ship. It is free money (doesn't matter where it comes from) and should have no cash value.

But as I said: I believe they credit your credit card if there is any money left. One of the reasons most likely is that the OBC is listed as a credit on your SeaPass statement thus flows into the calculation of your SeaPass account.

The way RCI is handling OBC I don't think they can refuse a credit back to the credit card.

What they should do is add the OBC listed at the end of the trip and in case the OBC is greater than the spending the rest will be gone.

Royal June 14th, 2008 12:20 AM

I may of just read this post to quickly, But I thought that RC does not give on board credit......

lysolqn June 14th, 2008 11:24 AM

Quote:

Originally Posted by Royal
I may of just read this post to quickly, But I thought that RC does not give on board credit......

But travel agents do.

Josie2 June 14th, 2008 01:35 PM

You could always buy jewellery, perfume, clothing, etc. if not for yourself to keep as gifts (Xmas, birthday) for people. Can't imagine having any problem spending $700!

Josie2 June 14th, 2008 01:39 PM

You could always buy jewellery, perfume, clothing, etc. if not for yourself to keep as gifts (Xmas, birthday) for people. Can't imagine having any problem spending $700!

FL_Cruiser64 June 14th, 2008 02:43 PM

Quote:

Originally Posted by Royal
I may of just read this post to quickly, But I thought that RC does not give on board credit......

They do when you book a cruise via FutureCruise or NextCruise as well as during some sales events such as the Wow Sales.

Kamloops Cruiser June 14th, 2008 02:46 PM

Re: What happens to unused onboard credit?
 
Quote:

Originally Posted by lysolqn
At the end of a cruise is unused onboard credit charged back to the credit card used for your onboard account as a credit, or is OBC a matter of "use it or lose it?"

When we had unused OBC on our cruise Jan 08 , they gave me cash for the unused credit. On the second week we had to top up our account. We where on B2B cruises , where each week was seperate. :roll:

Royal June 14th, 2008 03:56 PM

How do you get on board credit...and how to you get in from your T/A?

Royal June 14th, 2008 03:57 PM

How do you get on board credit...and how to you get in from your T/A?

Ron n Jon June 14th, 2008 04:24 PM

Even if one is forced to pay a 3% fee for Casino chips purchased on account, 97% of unused ShipBoardCredits is better than none.

Royal June 15th, 2008 12:49 AM

Once again, how does one get on board credit..

FL_Cruiser64 June 15th, 2008 10:36 AM

Quote:

Originally Posted by Royal
Once again, how does one get on board credit..

RCI OBC: book a FutureCruise or NextCruise, certain sales such as the WOW sale, RCI Visa, RCI Stockholder benefit

TA: some TAs give you onboard credit for either booking with them or transferring the reservations to them (before final payment due date)

cruisequeen June 17th, 2008 09:49 AM

Go to the casino on the last couple of days and take out money on your ship account card to use up any OBC's. Just don't tell the staff that's why you're doing it. If you don't use the credits or take it out in cash you will loose them and the cruise line gains! We have always used all of ours by doing this.


All times are GMT -4. The time now is 06:25 AM.

Powered by vBulletin® Version 3.8.7 Beta 1
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.1