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Old February 18th, 2009, 03:52 PM
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Default Perks for Grand Suite and up!

I read on internet about Royal Caribbean launching a new program in Mar; there is now a list of perks that are being offered to Grand Suite and up. Has anyone heard of this? If not, I will try and find the article and post it.
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Old February 18th, 2009, 04:04 PM
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Old February 18th, 2009, 04:05 PM
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Default perks for grand suite and up

NEWS ALERT: Expedition cruise ship runs aground in Antarctica. Click HERE for details.

Even as Royal Caribbean cuts back on service for passengers staying in standard cabins, it's upgrading its offerings for those staying in suites.

The mass-market line today unveiled a laundry list of new perks for suite passengers that range from access to priority security lines at embarkation to complimentary laundry pressing on formal nights.

Notably, the new perks include complimentary 24-hour room service -- a once-standard amenity on Royal Caribbean ships that was recently eliminated across the fleet. While Royal Caribbean still offers complimentary room service to all cabins during the day, the line began charging a delivery fee in January for late-night room service to standard cabins -- a move that was criticized by many longtime Royal Caribbean fans.

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Among other perks for passengers in suites unveiled today:

-- Priority check-in. Passengers booked in the Presidential Family, Royal, Royal Family, Owner’s and Grand suites will have access to dedicated security (where available) and check-in lines to help speed them onboard. Passengers booked in the top-tier Royal and Presidential Family suites will be personally welcomed by a senior officer at the cruise terminal and escorted onboard.

-- Elite keycards. Passengers in Grand Suites or higher category cabins will receive distinctive gold SeaPass cards that will tip off crew to their elite status.

-- Upgraded cabin amenities. Suites will come with complimentary slippers, luxury spa bathrobes, exclusive Vitality bathroom toiletries, Ghirardelli chocolates at turndown, plush duvets and a special pillow menu.

-- Extra nibbles. On the first formal evening of a cruise suite passengers will receive a pre-dinner cheese presentation, and on the second formal or final evening of the cruise, a ‘petits fours’ plate during turndown service.

-- Upgraded room service. In addition to complimentary 24-hour room service, passengers in suites will receive coffee and tea service throughout their cruise and have exclusive privilege to order from the main dining room’s full breakfast, lunch or dinner menus for in-room dining.

-- VIP access. Passengers booked in the Grand Suite and higher category cabins will receive an invitation to a private cocktail reception hosted by the Captain of their ship. They'll also be entitled to reserved VIP seating for shows in the main theater, priority bookings in the salon and spa, and priority access for tendering and shore excursion tickets.

-- VIP poolside seating. On Voyager- and Freedom-class ships, suite passengers will have reserved VIP seating poolside as well as at the ice shows in the Studio B venue.

-- Concierge Club access. On Radiance-, Voyager- and Freedom-class ships, suite passengers will receive a personal key to the private Concierge Club (staffed by a concierge who can make reservations for specialty restaurants, shore excursiosn, spa treatments and more).

-- Priority disembarkation and luggage service. Passengers will be able to leave the ship quickly through a priority departure and will receive complimentary valet luggage service (where their bags are automatically transferred to the airport).

As part of the new suites program, Royal Caribbean also is upgrading furnishings in all suites. The installation of new plush sofa-beds, deckchairs and tables, and state-of-the-art entertainment systems with flat-panel televisions and CD/DVD players will be completed by 2010.

Cruise Loggers, what do you think about Royal Caribbean's new suite program?

. . . . . . . . . . . . . .

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Old February 18th, 2009, 04:59 PM
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And how much are all of these perks going to cost? Will there be across the board increases in the designated categories? I really don't know what to make of all of this at this time, economy and all considered!!!!
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Old February 18th, 2009, 05:34 PM
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It seems that RCI is trying to do something for the people who spend more money upfront. The Grand Suite may cost $3,000 for one person verses the inside room on deck two costing $800. So with that said, maybe the cruise line wants to make sure the big spenders are rewarded; everyone knows the Crown & Anchor loyalty program is for all people regardless of what category stateroom; so now they have bumped it up a notch and are rewarding the perks to the people who spend the most money. That's my take on the entire issue.
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Old March 22nd, 2009, 03:41 PM
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hi to all:

My sister and I went on Liberty of the seas last January. We had the owners suite. We recieved everything listed above allready. But when we booked a cruise on oasis of the seas the room price went up by 3000 dollard. That is quite a lot of money. And I dont ever remember getting priority check in. Every time i booked a suite Never got priority checkin. so I do not know if it is worth the price they ask. And I do not think it is fair to treat some people better than others because they cannot afford better rooms.

But they own the cruise line and We all are addicted to cruising so most of us will pay for this
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Old March 23rd, 2009, 06:58 AM
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Default Suite Perks

Quote:
Originally Posted by debbie_lovescruising@.com
hi to all:

And I dont ever remember getting priority check in. Every time i booked a suite Never got priority checkin. And I do not think it is fair to treat some people better than others because they cannot afford better rooms.
Maybe you missed the priority check-in line. It's the same one used for Diamond and Diamond Plus passengers. Sometimes is actually faster to use the check-in that mere mortals use.

As for the fairness of perks for suite guests.....I guess you could also say it's not fair to give people in inside cabins the same perks as those in the Royal Suite
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Old March 23rd, 2009, 10:36 AM
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The last two times we have cruised RCCL the priority check-in line has been so long we walked over to the general passenger desk and got right on..
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Old March 23rd, 2009, 03:02 PM
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I thought Suite pax already got all of this stuff?

The free room service is a joke b/c everyone has that expect from midnight to 5 am.
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