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  #31 (permalink)  
Old March 29th, 2009, 11:46 AM
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I've just received my "Dear John" letter from C&A.
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Dec. 13 - Windstar sailing yacht. Wonderful!!


Just completed - Celebrity Reflection, Nov. 22 (learning to sail solo) followed by Independence of the Seas Nov. 30.


Celebrity Constellation - March 17 followed by Celebrity Reflection - March 22 (done)




44 cruises - too many to list however cruiselines are in no particular order:

Azamara
Uniworld
RCL
Princess
NCL
HAL
Cunard
Celebrity
and some unknown tub

Yes, I'm a Royal Chump and proud of it.
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  #32 (permalink)  
Old March 29th, 2009, 11:51 AM
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I'm still waiting for my letter, explaining my new diminished cubic zirconia member perks.

Maybe I'll get a complimentary inch of gold to make up for it.
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Old March 29th, 2009, 12:08 PM
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GUESS WHAT I GOT???????????


The email with the enhancements............Hmmm we can BUY drinks at the captain's party and we can get a Diam discount on a SUITE or above...

I replied and told them to stick it!
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And..for Enchantment OTS photos: http://picasaweb.google.com/mojitome...mentOfTheSeas#

Nov/Dec 2009 Explorer B2B photos:
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  #34 (permalink)  
Old March 29th, 2009, 03:14 PM
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One of you will have the answer to my question. To be a diamond, doesn't all of your cruises to reach that status have to be on RCCL? I am platinum but most of my credits are with Celebrity -- isn't platinum as high as I can go with combining?
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  #35 (permalink)  
Old March 29th, 2009, 03:23 PM
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Quote:
Originally Posted by jaxon
To be a diamond, doesn't all of your cruises to reach that status have to be on RCCL?
Yes. Although "recognition" at the equivalent level between RCI and Celebrity happens once you reach platinum level, the credits are not combinable.
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  #36 (permalink)  
Old March 29th, 2009, 03:29 PM
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Quote:
Originally Posted by jaxon
One of you will have the answer to my question. To be a diamond, doesn't all of your cruises to reach that status have to be on RCCL? I am platinum but most of my credits are with Celebrity -- isn't platinum as high as I can go with combining?
You must earn your status to be D/D+ on RCL. To be elite on Celebrity you must earn your status on Celebrity. For the first level (gold) there is no match. Once you reach the second level you will be recognized as such on each line.

Celebrity really has nothing to offer anyway. We were invited to a party - that's all.
__________________
Dec. 13 - Windstar sailing yacht. Wonderful!!


Just completed - Celebrity Reflection, Nov. 22 (learning to sail solo) followed by Independence of the Seas Nov. 30.


Celebrity Constellation - March 17 followed by Celebrity Reflection - March 22 (done)




44 cruises - too many to list however cruiselines are in no particular order:

Azamara
Uniworld
RCL
Princess
NCL
HAL
Cunard
Celebrity
and some unknown tub

Yes, I'm a Royal Chump and proud of it.
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  #37 (permalink)  
Old March 29th, 2009, 03:38 PM
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I made diamond last summer and was looking forward to using the perks, but now they are diminished. Even though the basic C&A party was usually something I didn't attend, it probably would mean something to a new Gold member, and now they have no party. Similarly, the cocktails at the Captain's reception were never great but at least they had them and now they are gone. Oh, but you will have bar service available! May I have your cruise card?

I've never been slavish to RCI like some, but I have had a bias towards RCI since I wanted to build up my C&A points. Carnival, Princess, and perhaps NCL will be seeing a lot more of me.

Of all the mainstream lines, RCI has the largest group of sycophants I've ever encountered, and I'm not just talking about the Royal Champions. I was just looking around at various forums. Some of the RCI sycophants are lauding these changes and, as usual, attacking anyone who complains. I am convinced some of these people would justify it if RCI started serving just bread and water, and provided cots to the passengers.
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  #38 (permalink)  
Old March 29th, 2009, 03:43 PM
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Quote:
Originally Posted by Dave Beers
I'm still waiting for my letter, explaining my new diminished cubic zirconia member perks.

Maybe I'll get a complimentary inch of gold to make up for it.
you mean inch of fake gold plate over sterling that will turn green in a few months??

I like our new status.cubic zirconia.............i think i will steal that.
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That's for my photos and videos!

And..for Enchantment OTS photos: http://picasaweb.google.com/mojitome...mentOfTheSeas#

Nov/Dec 2009 Explorer B2B photos:
http://picasaweb.google.com/mojitome...sB2BNovDec2009#

And Explorer B2B Video:
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  #39 (permalink)  
Old March 29th, 2009, 03:44 PM
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Quote:
Originally Posted by WildRover
I am still of the opinion that RCL doesn't make as much money off of repeat cruisers as it does off of new cruisers.

Repeats are less likely to buy pics, take the expensive excursion, go to the spa AGAIN, and know their way around a coupon book like no others. They know that onboard sales are ripoffs, and how to get a pricedrop faster than most TAs. And OBC? They know more about this than RCL! These are experienced bargain hunters! And I believe they spend less and less on board every time they cruise.

I also believe RCL knows this through tracking so this move was a calculated gamble maybe to get Diamonds to aspire to Diamond Plus and fast.
An interesting thought. I agree with much of it. On our last cruise, we had the biggest on board bill, ever, however, and I had 150 obc to lessen the impact, too. We booked the most expensive excursion (which didn't even go to the on board bill since we booked on line before we left), hubby did the teeth whitening (sister hygenist was right there during it and thought it a reasonable price), we jumped at one of those 3D picture cubes, which I had not seen before, kind of like a hologram, and I always wanted one of those of us. I saw a bracelet I liked in the ship's store, one of the Jackie O replica's, for my birthday, and the rest was the usual drinks, wine, tips, and pics.

I know I buy fewer pics than I used to, but I still always get 2-3. We usually don't do spa treatments because they are way overpriced, and I get massages at home, frequently. I generally buy a few inexpensive things at the ship store, and we always have wine with dinner, but not the expensive stuff (still a bottle is 3 to 4 times more than the true cost off board). I often book private excursions, but the line will generally get something from me every trip, depending on an array of factors. Hubby almost always wins at the casino because he's just lucky -- so we are certainly not the kind of passenger the line is after.
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  #40 (permalink)  
Old March 29th, 2009, 03:46 PM
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Quote:
Originally Posted by felix_the_cat
Quote:
Originally Posted by jaxon
One of you will have the answer to my question. To be a diamond, doesn't all of your cruises to reach that status have to be on RCCL? I am platinum but most of my credits are with Celebrity -- isn't platinum as high as I can go with combining?
You must earn your status to be D/D+ on RCL. To be elite on Celebrity you must earn your status on Celebrity. For the first level (gold) there is no match. Once you reach the second level you will be recognized as such on each line.

Celebrity really has nothing to offer anyway. We were invited to a party - that's all.
thanks
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  #41 (permalink)  
Old March 29th, 2009, 03:54 PM
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I've emailed Princess to see if they'd status match.




jj...
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  #42 (permalink)  
Old March 29th, 2009, 04:06 PM
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On Radiance and Voyager the CL lounge was so packed it was not an enjoyable place to be.

On Radiance there was a large group of fairly rowdy people who made it extremely uncomfortable to be there. We never went back after the second day. The Concierge said they were a group of D+ members who made their status on 3 day party cruises and still thought that's where they were. However, she never asked them to leave the CL.

I guess I don't see a major problem with the Concierge lounge being used, as it was originally designed for, suite passengers.

Take care,
Mike
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  #43 (permalink)  
Old March 29th, 2009, 04:35 PM
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Quote:
Originally Posted by Mike M
On Radiance and Voyager the CL lounge was so packed it was not an enjoyable place to be.

On Radiance there was a large group of fairly rowdy people who made it extremely uncomfortable to be there. We never went back after the second day. The Concierge said they were a group of D+ members who made their status on 3 day party cruises and still thought that's where they were. However, she never asked them to leave the CL.

I guess I don't see a major problem with the Concierge lounge being used, as it was originally designed for, suite passengers.Take care,
Mike
If it had stayed as a suite perk only I would completely agree with you. However, the problem is RCL extended the invite to D/D+. Based on that many people used that as a deciding factor when all else was equal.

Now, down the road, RCL has decided to take it away (along with a long list of perks) and expect D's to say OK - we'll accept that. Human nature being what it is - that just isn't going to happen without a whimper.
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Dec. 13 - Windstar sailing yacht. Wonderful!!


Just completed - Celebrity Reflection, Nov. 22 (learning to sail solo) followed by Independence of the Seas Nov. 30.


Celebrity Constellation - March 17 followed by Celebrity Reflection - March 22 (done)




44 cruises - too many to list however cruiselines are in no particular order:

Azamara
Uniworld
RCL
Princess
NCL
HAL
Cunard
Celebrity
and some unknown tub

Yes, I'm a Royal Chump and proud of it.
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  #44 (permalink)  
Old March 29th, 2009, 04:59 PM
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The original sin here was RCI opening the CL to non-suite guests. They never should have gone there but they did, and now they have a problem and a bunch of angry loyalty members.

My next cruise is on the Grandeur, which has no private lounges but then I don't pick my cruises based on whether the ship has a CL or DL. The larger issue here is a further erosion of loyalty perks and not just a loss of free booze every evening. I am really looking forward to our "special diamond event" on the Grandeur just to see and hear the spin from the CD and loyalty ambassador. I may tape it.

It seems that RCI has been in a free-fall as far as reducing perks and annoying people with adding more revenue centers since last summer, when they started the "test" (I think it is still being "tested") with the $14.95 steak in the MDR. Then it was the shell game with the OBC's and ending the combining of them. Then it was the fee for room service at certain hours. And now this change to the C&A program.

When will it level out for a while?
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  #45 (permalink)  
Old March 29th, 2009, 05:03 PM
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We don't cruise with RCCL just for the little "loyalty program" perks, but they have been an incentive when considering which cruise line to go with, and had made RCCL our first choice. We booked a 12 night cruise on Explorer this coming November with the anticipation that we would have access to the Concierge Lounge. If that is not the case, then we will probably look again at some of the other cruises we were considering for this fall (Princess or QM2 out of Brooklyn to the Caribbean). Although we still enjoy RCCL, we feel that their product is not what it used to be and we have already strayed, booking 2 of our next 3 cruises with other lines.
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  #46 (permalink)  
Old March 29th, 2009, 05:47 PM
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yeah and i really love the idea of a combined Capt's party/welcome back party with drinks.........and the ever popular.."may i have your seapass please????"

my answer to that is...NOPE....it's on the tab of the guy in the white suit with all the pretty gold stripes.......
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That's for my photos and videos!

And..for Enchantment OTS photos: http://picasaweb.google.com/mojitome...mentOfTheSeas#

Nov/Dec 2009 Explorer B2B photos:
http://picasaweb.google.com/mojitome...sB2BNovDec2009#

And Explorer B2B Video:
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  #47 (permalink)  
Old March 29th, 2009, 06:19 PM
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Quote:
Originally Posted by felix_the_cat
Quote:
Originally Posted by jaxon
One of you will have the answer to my question. To be a diamond, doesn't all of your cruises to reach that status have to be on RCCL? I am platinum but most of my credits are with Celebrity -- isn't platinum as high as I can go with combining?
You must earn your status to be D/D+ on RCL. To be elite on Celebrity you must earn your status on Celebrity. For the first level (gold) there is no match. Once you reach the second level you will be recognized as such on each line.

Celebrity really has nothing to offer anyway. We were invited to a party - that's all.
Not quite right. We are Elite on Celebrity because of our Diamond status on RCI. We took our first Azamara cruise (they share Captain's Club with X) in December and were Elite for that sailing.

But you're right about the lack of perks. We had a cocktail party, a coupon for $10 of complimentary laundry/dry cleaning and $10 of free Internet for each of us.

X does not have an equivalent to D+, so you'd have to have 24 cruise credits on RCI to get to D+.
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  #48 (permalink)  
Old March 29th, 2009, 11:09 PM
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Quote:
Originally Posted by critterchick
Quote:
Originally Posted by felix_the_cat
Quote:
Originally Posted by jaxon
One of you will have the answer to my question. To be a diamond, doesn't all of your cruises to reach that status have to be on RCCL? I am platinum but most of my credits are with Celebrity -- isn't platinum as high as I can go with combining?
You must earn your status to be D/D+ on RCL. To be elite on Celebrity you must earn your status on Celebrity. For the first level (gold) there is no match. Once you reach the second level you will be recognized as such on each line.

Celebrity really has nothing to offer anyway. We were invited to a party - that's all.
Not quite right. We are Elite on Celebrity because of our Diamond status on RCI. We took our first Azamara cruise (they share Captain's Club with X) in December and were Elite for that sailing.

But you're right about the lack of perks. We had a cocktail party, a coupon for $10 of complimentary laundry/dry cleaning and $10 of free Internet for each of us.

X does not have an equivalent to D+, so you'd have to have 24 cruise credits on RCI to get to D+.
I was on the Millie in January. I didn't get the comp laundry and the internet I recieved was not that much. We are D+ with RCL. Guess they are making changes there too without any fanfare.
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Dec. 13 - Windstar sailing yacht. Wonderful!!


Just completed - Celebrity Reflection, Nov. 22 (learning to sail solo) followed by Independence of the Seas Nov. 30.


Celebrity Constellation - March 17 followed by Celebrity Reflection - March 22 (done)




44 cruises - too many to list however cruiselines are in no particular order:

Azamara
Uniworld
RCL
Princess
NCL
HAL
Cunard
Celebrity
and some unknown tub

Yes, I'm a Royal Chump and proud of it.
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  #49 (permalink)  
Old March 29th, 2009, 11:40 PM
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wow.....c&a wrote back............bunch of silly people.............

oh...well...there will be a diam & up event with free wine, champagne and hors d'ouvres, blah blah...

if they read their own website they would see that there will be beverages available for purchase.....yikes.
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http://community.webshots.com/user/megr1125
That's for my photos and videos!

And..for Enchantment OTS photos: http://picasaweb.google.com/mojitome...mentOfTheSeas#

Nov/Dec 2009 Explorer B2B photos:
http://picasaweb.google.com/mojitome...sB2BNovDec2009#

And Explorer B2B Video:
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  #50 (permalink)  
Old March 29th, 2009, 11:58 PM
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While the annoucement is a "change"; I highly doubt I'll be switching lines because I can't get a couple of free beers at the lounge. If you can afford to cruise enough to get to diamond status you can afford the extra dollars in booze. Honestly, they only removed it on the Voyager and Radiance class; we're really not talking about complete removal. Are we all supposed to be in an "uproar" when we sail on Majesty or Monarch who don't have a lounge at all? Serious folks, relax, this isn't the end of the world.
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  #51 (permalink)  
Old March 30th, 2009, 12:37 AM
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To each their own....it's not just the lounge...it's all the cutbacks, noncombinability of OBC and discounts....they don't care if people are loyal or not..................aside from the fact that our last cruise on Ex was not that great due to incessant noise........

This Cubic Zirconia member just booked the Carnival Pride and i am cancelling my Enchantment booking tomorrow........holding on to one..............just want to see what happens..........may move it to Indy
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http://community.webshots.com/user/megr1125
That's for my photos and videos!

And..for Enchantment OTS photos: http://picasaweb.google.com/mojitome...mentOfTheSeas#

Nov/Dec 2009 Explorer B2B photos:
http://picasaweb.google.com/mojitome...sB2BNovDec2009#

And Explorer B2B Video:
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  #52 (permalink)  
Old March 30th, 2009, 01:20 AM
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I just got my Dear John letter. It is about service. I have to add we have been in the CL as suite passengers before they let Diamond members in and it was always crowded.
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  #53 (permalink)  
Old March 30th, 2009, 07:45 AM
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Quote:
Originally Posted by DiamondMember
While the annoucement is a "change"; I highly doubt I'll be switching lines because I can't get a couple of free beers at the lounge. If you can afford to cruise enough to get to diamond status you can afford the extra dollars in booze. Honestly, they only removed it on the Voyager and Radiance class; we're really not talking about complete removal. Are we all supposed to be in an "uproar" when we sail on Majesty or Monarch who don't have a lounge at all? Serious folks, relax, this isn't the end of the world.
I have to disagree with you. It isn't the "free booze" - it's the fact that they have eroded everything. Then to add insult to injury they treat their loyality base as if they were stupid sending out email that say we've "improving" - that's crap and an insult to my intelligence. If they were to say "look, we can't afford to give you any of the perks that we have been giving you, so we're taking them back" I would at least have respect for them.

What they have done however, is leveled the playing field. They are, for the most part, higher priced than any other line. They are geared completely to families - and there is nothing wrong with that - it doesn't work for us on those huge ships though cause our kids are grown and gone.

Overall, RCL has done the worst possible snow job on everyone. There are those who are champs/ blindly loyal to RCL and they will continue to make excuses for this company and there are those who will now make other choices.

To each his own, but I personally believe RCL will take a hit from this on their bottom line and I don't think they can afford it.
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Dec. 13 - Windstar sailing yacht. Wonderful!!


Just completed - Celebrity Reflection, Nov. 22 (learning to sail solo) followed by Independence of the Seas Nov. 30.


Celebrity Constellation - March 17 followed by Celebrity Reflection - March 22 (done)




44 cruises - too many to list however cruiselines are in no particular order:

Azamara
Uniworld
RCL
Princess
NCL
HAL
Cunard
Celebrity
and some unknown tub

Yes, I'm a Royal Chump and proud of it.
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  #54 (permalink)  
Old March 30th, 2009, 10:09 AM
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I reached Diamond just in time for them to revoke my access to the Concierge Lounge. That was on the heels of RCCL revoking my ability to use multiple benefits that they offered and I earned.

I'm done with them and I'm in the process of moving 5 bookings from RCCL and Celebrity to Princess. As the RCCL ads say, WHY NOT?

To me, it's a matter of respect and trust. RCCL doesn't respect their repeat customers and I don't trust them not to change the game again just as I reach D+.
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  #55 (permalink)  
Old March 30th, 2009, 10:35 AM
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i agree with felix ....it isn't the booze.....or lounge access.....it's the principle..........and the method...........marriott did the same thing...said here are all these enhancements and no blackout dates to redeem points and blah blah.....

so they uped the # of points needed....changed the categories of hotels to require MORE more points....and spun it as "enhancements" along with other limits.....it's blowing up in their faces...........the 'suits" are going to look at some of the issues again.......

that's what I want from RCCL.........the suits to open their eyes, pull the wool caps off, whatever....and LOOK at how stuid they are..........
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http://community.webshots.com/user/megr1125
That's for my photos and videos!

And..for Enchantment OTS photos: http://picasaweb.google.com/mojitome...mentOfTheSeas#

Nov/Dec 2009 Explorer B2B photos:
http://picasaweb.google.com/mojitome...sB2BNovDec2009#

And Explorer B2B Video:
http://www.youtube.com/user/cruisermeg
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  #56 (permalink)  
Old March 30th, 2009, 01:03 PM
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Default Proof is in the pudding

It proves how popular RCCL is. So many people are repeat customers that more and more people are Diamond or higher.
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  #57 (permalink)  
Old March 30th, 2009, 01:06 PM
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Quote:
Originally Posted by CaptainAmerica
I reached Diamond just in time for them to revoke my access to the Concierge Lounge. That was on the heels of RCCL revoking my ability to use multiple benefits that they offered and I earned.

I'm done with them and I'm in the process of moving 5 bookings from RCCL and Celebrity to Princess. As the RCCL ads say, WHY NOT?

To me, it's a matter of respect and trust. RCCL doesn't respect their repeat customers and I don't trust them not to change the game again just as I reach D+.
I feel you pain. Just made D myself.
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  #58 (permalink)  
Old March 30th, 2009, 01:11 PM
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Default Re: Proof is in the pudding

Quote:
Originally Posted by BigBoy
It proves how popular RCCL is. So many people are repeat customers that more and more people are Diamond or higher.
But many were repeats in order to take advantage of the C&A benefits and now they are gone or reduced.

BTW--Welcome to CruiseMates.
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Carnival Triumph-Caribbean-7/28/2014, Carnival Legend-South Pacific-8/30/2014, MSC Preziosa-Mediterranean-10/25/2014, MSC Fantasia-Mediterranean-11/2/2014, Navigator of the Seas-12/14/2013, Norwegian Jewel-1/3/2015, Emerald Princess-1/11/2015, Carnival Freedom-2/2/2015, Carnival Freedom-2/15/2015.
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  #59 (permalink)  
Old March 30th, 2009, 01:39 PM
felix_the_cat's Avatar
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Join Date: Mar 2009
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Posts: 1,647
Default Re: Proof is in the pudding

Quote:
Originally Posted by BigBoy
It proves how popular RCCL is. So many people are repeat customers that more and more people are Diamond or higher.
That's a two edged sword. The have had lots of repeat customers so it is now costing them money for perks. But their ships are far from sailing full.

Now even many of those people are leaving (and there will be many more that we don't know about who either find out first hand or through friends.)

I don't think that makes RCCL popular.
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Dec. 13 - Windstar sailing yacht. Wonderful!!


Just completed - Celebrity Reflection, Nov. 22 (learning to sail solo) followed by Independence of the Seas Nov. 30.


Celebrity Constellation - March 17 followed by Celebrity Reflection - March 22 (done)




44 cruises - too many to list however cruiselines are in no particular order:

Azamara
Uniworld
RCL
Princess
NCL
HAL
Cunard
Celebrity
and some unknown tub

Yes, I'm a Royal Chump and proud of it.
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  #60 (permalink)  
Old March 30th, 2009, 02:39 PM
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Join Date: Mar 2007
Posts: 410
Default

Folks have discussed moving off of Royal Caribbean to other lines like Carnival and Princess due to the recent changes. Here's my question, do any of those lines offer a CL? Based on what I read on their websites they don't have any lounge at all on their ships. This is an amenity that none of the other major lines even have.
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