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-   -   Royal Caribbean Price Drops (http://www.cruisemates.com/forum/royal-caribbean-international/367613-royal-caribbean-price-drops.html)

Paul Motter September 2nd, 2009 12:01 PM

Royal Caribbean Price Drops
 
Royal Caribbean has a new "Best Price Guarantee" policy - it is only applicable for the first 48 hours after you make your reservation.

As a result - Royal Caribbean has been dropping prices like crazy lately.

BUT - IF YOU BOOKED A CRUISE BEFORE THEY CHANGED THEIR POLICY ON MAY 17, 2010, YOU ARE STILL ELIGIBLE FOR A BEST PRICE GUARANTEE.

Royal Caribbean prices have dropped like crazy - do not forget that you are still eligible.

Paul Motter September 2nd, 2009 12:02 PM

Mariner of the Seas
 
Quote:

tyler6597 wrote:
Our 9-27-09 Mariner of the Seas price dropped from $687.00 per person to $310.00. This is for the 9-27-09 sailing. Sweet

Manuel September 2nd, 2009 04:59 PM

Paul, our cruise for nov. 22nd on Liberty OTS dropped over $500.

TM

Paul Motter September 2nd, 2009 07:15 PM

Clarification on the new RCL price guarantee policy:

Royal Caribbean's Best Price Guarantee Program
By Paul Motter
September 6, 2009
Royal Caribbean and Celebrity still offer price protection on your cruise, but have changed the terms.

Price protection for cruisers, by definition, means that when you make a deposit on a cruise at a specific price, if the price of that cruise goes lower before you sail, your final payment price will go down by the same amount, technically, you should never pay more than the lowest price that cruise ever reaches.

But Royal Caribbean has just changed the terms of their price protection program, and while it doesn't mean much difference to cruise passengers, your travel agent may not be tickled pink.

In the old days, last week to be specific, price protection was simple. If you made a deposit on a cruise you weren't required to pay the balance until about 60 to 90 days ahead of the sail date. But you could make that final payment at any time and if the price went lower then so did the amount of your payment. Furthermore, if the price went even lower then you would get a refund check for the difference from the company. The trick was that someone needed to monitor this and notify the cruise line you wanted to make these adjustments

Even though the best agents will honor it and even fight for it on your behalf, this was not a good thing for travel agents, because a lower fare also meant a lower commission, since they earn a percentage of whatever the customer pays.

So travel agents were quite happy to see a change in the "Lowest Price Guarantee" program from Royal Caribbean appear this week. Royal told its customers that if the price dropped on their cruise before the ship sailed they would not lower the cruise fare or issue a partial refund as they had before, they would give the customer an onboard credit.

Travel agents love onboard credits - it gives the customer an incentive to buy a cruise and save money, but it doesn't lower the actual cruise fare, so their commission stayed the same. So when Royal changed their policy that was what the agents expected. But Royal Caribbean spoiled the party.

At the very bottom of a long flyer explaining how the new price protection program works were five little words that dashed their dreams in one fell swoop, "Commissions will not be price protected." This means that even though the price remains the same for the customer and their refund is in the form of an onboard credit, to the agents it still looks like a fare reduction and their commission goes down.

There are quite a few qualifiers for the customer to get the price reduction guarantee. For guests in the U.S. or Canada, if they have a qualifying booking purchased at a higher fare they can recieve the difference between that fare and a lower advertised fare for the same ship, sail date, stateroom category and number of guests in the form of an onboard credit.

Royal Caribbean must be notified at least 72 hours prior to the ship sailing, and the lower fare has to be available at the time the rate conversion is made. If the final payment has already been made they may still receive a refund.

Not eligible: Royal Sales Events, Exciting Deals, Travel Agent discounts, Interline or Industry reduced rates or employee discount rate programs.

In short, hopeful agents were livid because other cruise lines do not cut commissions when giving onboard credit. In fact, with other cruise lines onboard credit is considered an incentive to the agent to sell one cruise line over another. Here is the rub, if you call an agent and ask for your onboard credit with Royal Caribbean, which you have every right to do, the agent is definitely going to process it for you, but when they do so they are not only doing extra work for you, they are losing money at the same time. Don't worry, the agent won't blame you. They'll take it out on the cruise line. You didn't set the policy.

But if for any reason a cruise agent tells you that you don't qualify, even though you can easily see the rate has dropped for your cruise, sail date, ship and cabin category, you might consider finding a new cruise agent.

Manuel September 5th, 2009 03:14 PM

I plan to use the money from the price drop for a deposit on another cruise.

TM

Linda A September 5th, 2009 05:42 PM

What are the reasons for a price drop?? The ship we are sailing in January is only 50% full. (Freedom) I don't know if that it the usual percent at this point or not. Also, it seems in the past (for us) when the price dropped it was for new customers/bookings only. We would lose our room and have to re-book if we wanted a new price. We have kids so we did not want to take a chance of their cabin being too far from us. Is that true or am I being fed baloney?
Thanks,
Linda A

jackieb September 5th, 2009 06:05 PM

But that doesn't include the deal prices correct? The cruise we booked has been cheaper for a couple of months but it's a special deal. So we don't get the cheaper price. What is the difference?

Matelot September 6th, 2009 07:06 PM

Quote:

Originally Posted by Paul Motter
Clarification on the new RCL price guarantee policy:

Royal Caribbean's Best Price Guarantee Program
By Paul Motter
September 6, 2009
Royal Caribbean and Celebrity still offer price protection on your cruise, but have changed the terms.

Price protection for cruisers, by definition, means that when you make a deposit on a cruise at a specific price, if the price of that cruise goes lower before you sail, your final payment price will go down by the same amount, technically, you should never pay more than the lowest price that cruise ever reaches.

But Royal Caribbean has just changed the terms of their price protection program, and while it doesn't mean much difference to cruise passengers, your travel agent may not be tickled pink.

In the old days, last week to be specific, price protection was simple. If you made a deposit on a cruise you weren't required to pay the balance until about 60 to 90 days ahead of the sail date. But you could make that final payment at any time and if the price went lower then so did the amount of your payment. Furthermore, if the price went even lower then you would get a refund check for the difference from the company. The trick was that someone needed to monitor this and notify the cruise line you wanted to make these adjustments

Even though the best agents will honor it and even fight for it on your behalf, this was not a good thing for travel agents, because a lower fare also meant a lower commission, since they earn a percentage of whatever the customer pays.

So travel agents were quite happy to see a change in the "Lowest Price Guarantee" program from Royal Caribbean appear this week. Royal told its customers that if the price dropped on their cruise before the ship sailed they would not lower the cruise fare or issue a partial refund as they had before, they would give the customer an onboard credit.

Travel agents love onboard credits - it gives the customer an incentive to buy a cruise and save money, but it doesn't lower the actual cruise fare, so their commission stayed the same. So when Royal changed their policy that was what the agents expected. But Royal Caribbean spoiled the party.

At the very bottom of a long flyer explaining how the new price protection program works were five little words that dashed their dreams in one fell swoop, "Commissions will not be price protected." This means that even though the price remains the same for the customer and their refund is in the form of an onboard credit, to the agents it still looks like a fare reduction and their commission goes down.

There are quite a few qualifiers for the customer to get the price reduction guarantee. For guests in the U.S. or Canada, if they have a qualifying booking purchased at a higher fare they can recieve the difference between that fare and a lower advertised fare for the same ship, sail date, stateroom category and number of guests in the form of an onboard credit.

Royal Caribbean must be notified at least 72 hours prior to the ship sailing, and the lower fare has to be available at the time the rate conversion is made. If the final payment has already been made they may still receive a refund.

Not eligible: Royal Sales Events, Exciting Deals, Travel Agent discounts, Interline or Industry reduced rates or employee discount rate programs.

In short, hopeful agents were livid because other cruise lines do not cut commissions when giving onboard credit. In fact, with other cruise lines onboard credit is considered an incentive to the agent to sell one cruise line over another. Here is the rub, if you call an agent and ask for your onboard credit with Royal Caribbean, which you have every right to do, the agent is definitely going to process it for you, but when they do so they are not only doing extra work for you, they are losing money at the same time. Don't worry, the agent won't blame you. They'll take it out on the cruise line. You didn't set the policy.

But if for any reason a cruise agent tells you that you don't qualify, even though you can easily see the rate has dropped for your cruise, sail date, ship and cabin category, you might consider finding a new cruise agent.

They have already changed this statement.
You can still obtain a refund providing it is claimed prior to final payment.
After final payment you have the option of upgrading if available, or OBC.
http://www.royalcaribbean.com/conten...PriceGuarantee

Matelot September 6th, 2009 07:10 PM

Quote:

Originally Posted by jackieb
But that doesn't include the deal prices correct? The cruise we booked has been cheaper for a couple of months but it's a special deal. So we don't get the cheaper price. What is the difference?

The deal is sometimes there is a disclaimer that says * for new reservations only... we have had price drops several times, before and after final payment, and once I called when I noticed another price drop only to be told- "Scroll on down to the bottom of the page and you will see a disclaimer" - ugh- Sometimes they are just heavily discounting and promoting the cruise and you get lucky!

I always book direct with RCCL never use a TA. :D

Paul Motter September 8th, 2009 11:09 AM

No - it doesn't include some special deals:

Not eligible: Royal Sales Events & Exciting Deals, Travel Agent discounts, Interline or Industry reduced rates or employee discount rate programs.

addicted2 September 10th, 2009 10:17 AM

We are booked on the Adventure Sept. 27 this month. We first booked a deluxe balcony with our future cruise certificates (from a problem we had experienced on the Explorer in March) the booking price was $660.74. In July the price went down $74.00 (total for the both of us) to 586.74. Yesterday I noticed the price had gone down again a total of $66.00 total. When I called to get this price reduction I was given the option of getting a gaurenteed suite for only twenty dollars apiece more (leaving us with an onboard credit of 26.00 total for the difference) When I checked this morning we had been assigned a grand suite!!!!! for the total price out of pocket of $586.74. Oh what a suite life we will be living for a week on the Adventure. And people wonder why we always cruise with Royal and no one else. Thanks Royal :D

Matelot September 10th, 2009 11:48 AM

Cool! congratulations on your Grand Suite..
You can use the Concierge lounge every night too! :D

Landlubber September 10th, 2009 11:37 PM

We are booked on Splendour on Sept.26.We asked our T.A. about a price drop and she said she would look into it.She called us back and told us that if we changed from our assigned balcony cabin to a balcony guarrantee,we could get an O.B.C. of ,get this, $720.00!This being a no brainer,we went for it.Then when I checked our reservation on R.C.C.L. web sight I saw that we were upgraded to a junior suite. Sweet! We can't believe our luck. Life is good. :D :D

kevin c September 12th, 2009 01:28 PM

MY OCT. CRUISE ON THE ADVENTURE OTS ALSO DROPPED. I GOT A 270.00 SHIPBOARD CREDIT COMING TO ME. ANOTHER ROUND PLEASE!!

chipmeister September 15th, 2009 03:16 PM

Alright, I have a question. What fare do you you use as a benchmark to compare to your existing fare? In other words, are you looking for a price drop in the RCCL brochure rate. I did call my agent and got $70 pp dropped for the Oasis Dec. 1 sailing. But I had to take her word for it obviously. I know we had a pretty good fare to start so I just wondered. Just curious as I have never actually tracked the fare after reserving.

edo September 17th, 2009 11:08 AM

promowave
 
Hello,does the site ,,rccl sales promowave" not exist anymore?
Is there a new site for?
By the way, the page on the site of Royal caribbean, were they announced "the Best price guarantee" is not to find on the site for the Netherlands!

Edo

VegasCrossfire September 17th, 2009 12:44 PM

Quote:

Originally Posted by chipmeister
Alright, I have a question. What fare do you you use as a benchmark to compare to your existing fare? In other words, are you looking for a price drop in the RCCL brochure rate. I did call my agent and got $70 pp dropped for the Oasis Dec. 1 sailing. But I had to take her word for it obviously. I know we had a pretty good fare to start so I just wondered. Just curious as I have never actually tracked the fare after reserving.

I check out RCCL's website quite often as if I am booking a new reservation. I compare the price I am paying with the price a "new" customer wouuld pay for the same category.
We are sailing next month, and now when I try that, our category says "Call for Price" - so I'm not sure what that means. We already got a couple hundred back - so I'm happy with our current price.
I just want to get my docs and SAIL!!

apiper September 19th, 2009 08:38 AM

We are on Feedom of the Seas in May 2010. I noticed on the RCCL web site that the E1, D2 & D3 balcony cabins are now cheaper than our E2. This was not the case when we booked. We are trying to reach our TA now to change cabins. I noticed that many of the EC cruises on Freedom have made similar adjustments.
Great forum topic. Keep up the good work.

hawley07 September 21st, 2009 09:13 AM

Does anyone know if the Universal Studios Royal Caribbean land and sea package qualifies? We are sailing November 23, 2009 and booked the trip in April 09.

Paul Motter September 23rd, 2009 12:26 PM

New Price Guarantee Statement from RCI 9-22
 
Quote:

ROYAL CARIBBEAN ANNOUNCES BEST PRICE GUARANTEE
Price Protection Program Offers Guests Cruise Line’s Lowest Advertised Fare

MIAMI, September 22, 2009 – Vacationers can enjoy the benefits of booking early and the peace of mind of receiving the best advertised prices with Royal Caribbean International’s Best Price Guarantee program. By booking early, vacationers have access to a much wider selection of staterooms and availability on their desired departure date. If the guest then finds a lower fare advertised by Royal Caribbean for the same ship, sail-date and stateroom category, they can receive the difference in price as an onboard credit to spend on cocktails, spa services, specialty dining and other shipboard purchases. Any dollars not spent will be refunded at the conclusion of the cruise.
“Best Price Guarantee gives guests peace of mind, allowing them to plan ahead, book early and get the staterooms and excursions that they want with no worries that a better deal will come along after they’ve committed,” said Betsy O’Rourke, senior vice president of Marketing, Royal Caribbean International. “We want our guests to know that they received a good deal from us, which helps them enjoy their vacation with us even more.”
Guests can take advantage of Royal Caribbean’s Best Price Guarantee immediately from the time of booking to up to 72 hours prior to sailing. When guests booked with Royal Caribbean find a subsequent qualifying lower price advertised by the cruise line after they’ve booked, they simply contact Royal Caribbean or their travel agent, who will make the request to the cruise line. The difference in pricing will be provided in the form of an onboard credit. For reservations outside of the final payment period, onboard credit may be replaced, upon request, with a reduction to guests’ outstanding balance or a refund, as applicable. A limited number of pricing programs are excluded from the Best Price Guarantee program and does not apply to group bookings. Other terms and conditions may apply. For full terms and conditions, please visit http://www.RoyalCaribbean.com/BestPriceGuarantee.
Royal Caribbean International is a global cruise brand with 20 ships currently in service and two under construction. The line also offers unique cruise tour land packages in Alaska, Canada, Dubai, Europe, and Australia and New Zealand. For additional information or to make reservations, call your travel agent, visit http://www.royalcaribbean.com or call (800) ROYAL-CARIBBEAN. Travel professionals should go to http://www.cruisingpower.com or call (800) 327-2056
.

Matelot September 27th, 2009 12:52 PM

For anyone cruising on Mariner of the Seas in Novemeber check your prices, they have dropped considerably- an Inside for $299.

laccruise September 27th, 2009 02:20 PM

I have continued to check each week after we booked our cruise on board. I make sure there are no cruise price drops. We got a credit a few years back and again last year. Our cruise had a price drop after we booked the 13 day cruise out of NJ for March 28th. I immed. called our TA and asked her to check into it for us. We have saved as a couple a total of $972 on the price. Since the rebooked price, it went right back up a week later. It makes sense to check once a week for a price drop. I will be surprised if there is a lower fare posted before we cruise, but I do check. I feel like the excursions will now be a gift from RC.

addicted2 October 29th, 2009 06:08 PM

Our Mariner cruise price dropped again another $139 each. For a total price reducton since booking of almost $1100 total. Keep checking those prices.

sailnsee October 31st, 2009 11:58 PM

check out nov. 29-lib of the seas-D1 going for $505 now! just got a 10th deck aft for 405-diamond $ crazy :wink:

foredeck November 1st, 2009 04:34 AM

Booked Grandeur of the Sea 10/28 for Dec 3 2009 sailing out of Tampa 4 nights prices stating at $178 pp

cranejwr November 2nd, 2009 03:08 PM

March 20,2010 Independace of the Seas
 
Price drop on our E2 balcony. Saved over $400. Got enough savings to pay for our airfare! YEAH :D

woody197 November 25th, 2009 09:52 PM

6 night on Independence 2-28-10 has dropped. My E1 balcony dropped $150 for the two of us, with my diamond member discount we are paying roughly $540 pp for a 6 nighter with a balcony......how do they stay in business!

ladycanuck November 26th, 2009 06:05 PM

price drop
 
Cruise is Feb1/2010, fully paid for at 55# discount. I see the price is $50 lower now. Cruise was booked myself online with RCI. Do I just contact a rep at RCI for credit?

Sulross December 22nd, 2009 10:15 PM

Trans atlantic 11/7/10 on voyager
 
I just booked this last week and today it dropped $325.00 per cabin for our interior Promanade cabin

chrissy3427 December 28th, 2009 08:35 AM

The price of my 9 day cruise to the caribbean in March actually went UP in price!:mad:


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