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Old September 29th, 2009, 07:29 PM
Lou Lou is offline
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Default New pool towel rules - very aggravating

Just off the Monarch...you have to check out towels poolside.
There is an attendant with a laptop to log them in and out. If
you do not have your seapass card..they will not...repeat not
let you check out towels...or get this...return them. I tried to
return 4 towels for myself and for my roommate after a day
at Coco Cay...mine were OK...but since I didn't have her sea pass
card...couldn't return hers..

This is most aggravating...we're not checking gold from Fort
Knox...just a lowly pool towel. What ever happened to having
the cabin steward leaving them in the cabin and replacing when
they were wet?

Is this the policy on other ships? We're on the Freedom in a week
and a half and certainly hope they have a different policy.
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Old September 29th, 2009, 07:45 PM
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This is the first I've heard of this. You'll have to let us know what policy they implement on Freedom of the Seas when you are on her. When I cruised Freedom, they did leave the towels in the cabin each evening as long as you left the used ones, you got clean ones...I sure hope this policy isn't used on all the ships. I can possibly see it being a shorter cruise?? Yea, certainly a pain.
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Old September 29th, 2009, 09:43 PM
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Just off Adventure and only the suites had towels. The others had to sign their life away.
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Old September 29th, 2009, 10:19 PM
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The checking in and out of towels policy has been around for a while.

Stops the thiefs from sticking towels in the suitcase to take home. :o

I wonder if the cabin steward is still replacing old towels left in the cabin with new towels. I'll have to try it on the next cruise.
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Old September 29th, 2009, 11:06 PM
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I guess this could also be a good way to stop people from leaving their towels on the chairs after they have left the pool area so that others could use those chairs. refer to the seat hogs topic.

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Old September 29th, 2009, 11:07 PM
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So sorry to be the bearer of bad tidings but if you want towels on the Freedom, you will have to go to the pool deck, check them out and if you don't return them you're charged $ 20.00.
I can understand it from the cruiseline's point of view. Fleetwide they would lose a fortune in towels if they didn't have some control in place.
If it's too much trouble to go to the deck and sign out a towel, then don't worry--just do without one.
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Old September 29th, 2009, 11:13 PM
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You could always bring a beach towel from home.

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Old September 29th, 2009, 11:30 PM
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We're just off the Freedom and they have the very same towel system.
I fail to see what is SO terrible about it. You check out your towels and you check them back in when you're done. What's the big deal.
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Old September 30th, 2009, 06:46 AM
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In answer to all of your posts....I am quite used to checking out
towels, tho I do prefer the cabin steward leaving them in the
room and replacing w/fresh ones...same system...used for new.

I'm also used to the system of checking in and out at the pool.
I wasn't born yesterday...What is aggravating is having to have
your seapass card and needing it to check towels out and then
having to check them back in. There was a line on the Monarch
(they weren't exactly quick with this routine)..I can just imagine
the line on the Freedom.

I do see towels left on chairs that no one is using, and I imagine
that those same cruisers raise a ruckus when they're presented
with a bill for $20 for each towel. So point well taken, but I can
still not be enamored with this new system.

I guess I'm just alittle ticked coming off this cruise as a Diamond
member who was enjoying the benefits of D membership and now
the perk is a plate of chocolate-strawberries. Coupon book is a
joke, no Concierge Lounge, no concierge..and especially no
feeling of being treated special after 10 cruises...While I have been
fiercely loyal to RCI and enjoyed the new ships, I will be looking
at other cruiselines, especially for shorter cruises.
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Old September 30th, 2009, 06:59 AM
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Default Checking out Towels

Quote:
Originally Posted by Lou
What is aggravating is having to have
your seapass card and needing it to check towels out and then
having to check them back in.
I don't care one way or the other if I have to check out towels at the pool. I guess what I don't understand is why you're out of your cabin without a seapass card. How do you get back into your cabin?
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Old September 30th, 2009, 07:34 AM
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After a beautiful day at Coco Cay, I was returning towels for
myself and my roommate. She had her seapass to get in
the cabin.

Guess, I'm just cranky.
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Old September 30th, 2009, 10:12 AM
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I still liked when they left the clean towels in your cabin as long as you had the used ones...I would think if towels were missing, the cabin attendant could charge you for not returning the towels. I could never understand why anyone would take the towels home, same with hotels?? So, on the other hand, I can understand why the cruiselines would have to use this towel policy. Same reason some cruiselines use the auto tipping..
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Old September 30th, 2009, 11:59 AM
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To towel or not to towel--that's the question. Is it better to have the seapass card handy , 'cause it's needed for everything at every turn, or 'tis it better to complain because one didn't have it when it was obviously needed ??
To towel or not to towel---
Another one of cruisin's many mysteries!!
To all towelers, happy toweling and sailing--- to all non-towelers-- happy wet cruising and sailing !!
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Old September 30th, 2009, 02:11 PM
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We will be sailing next month and I'm sure the same policy will be on the Mariner OTS. I am used to checking out towels and returning them at resorts in Mexico - so for me it will not be a "biggie". I'm hoping it will cut down on all the people who leave their towels at the pool. Now maybe I will get a place to sit. YIPPEEE!!

Having said that - I do agree that there should NOT be a long line to get a towel or return one. Hopefully RCI will have figured out a way to cut the lines down pretty quickly.
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Old September 30th, 2009, 02:16 PM
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I wonder if they will have extra towel stations set up on the Oasis

Now that can be a looong line.
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Old October 1st, 2009, 07:16 PM
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I agree with Lou, we were on Independence in March and I did not like this policy. I like to return to my room with the towel wrapped around me.
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Old October 1st, 2009, 10:24 PM
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There's nothing that says you have to turn in the towel when you leave the pool area. Wear it to the cabin if you wish.
On every Cruise Compass (daily ships paper ) on the front page it says--

" Towels-- Pool / beach towels are only available at the Towel station on deck 11, poolside. Towels left on the island or not returned by 10 p.m. Saturday will result in a $ 20. charge per Towel to your SeaPass account ."
Ample time to get the towel or towels returned and get credited for returning them.
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Old October 2nd, 2009, 06:14 AM
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OK OK.. I am very aware of all the rules. I'm just saying that
I dont like the latest system...while every other person that
has responded doesn't mind. I was just expressing my opinion.

There is a rule about smuggling alcohol on board...and we've
all read all the methods for going around that rule, too.
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Old October 2nd, 2009, 08:31 AM
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Quote:
Originally Posted by Lou
OK OK.. I am very aware of all the rules. I'm just saying that
I dont like the latest system...while every other person that
has responded doesn't mind. I was just expressing my opinion.

There is a rule about smuggling alcohol on board...and we've
all read all the methods for going around that rule, too.
Sorry Lou, but I do not see any logical comparison between alcohol smuggling and pool towels. Unless you are smuggling pool towels!!! The only people I see who could get hurt by the new rules are the lounger hogs who will have to risk losing $20 if they lose thier towel. Royalchump, nothing will keep you from wrapping your towel around you on way back to room, you can bring it back after you get dressed.
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Old October 2nd, 2009, 10:18 AM
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Doug: I was just talking about RCI rules in general...one being
pool towels the other alcohol.. We don't agree with all of them.
Will it prevent me from taking RCI cruise again..of course not.

All passengers must abide by pool towel rules, while the no
smuggling alcohol on board can sneakily be avoided.

Again, I used the system of returning towels before, it's just
now it's a S L O W system, with the crew manning the laptop
being very slow. I think it is new to them, too.
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Old October 2nd, 2009, 11:55 AM
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We dealt with this system on Freedom of the Seas and I'm happy to report that there was never more than one or two people ahead of us for getting or returning towels. More often, there was no line at all.
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Old October 3rd, 2009, 10:50 AM
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Default Who to blame....

The Board of Directors did not meet and decide..."let's irritate the customers with a new towel policy"
RCI got forced into this by ....drum roll.... thieves!!!!
Yes, those same warm and wonderful folks that think anything not tied down on a ship belongs to them because....'I paid for my cruise and I will do what I want...."
The rest of us pay for their actions with inconvience!!!!
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Old October 3rd, 2009, 12:11 PM
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Default Rhapsody of the Seas Towels in Alaska

We were on Rhapsody of the Seas in Alaska the second week in September, and found no towel issues at all. There were stacks of towels near the spa pool and hot tubs and containers for your used ones. No one was in attendance, except to replenish the stacks of towels.

The teens with us went into the large pool most days except when it wasn't allowed due to being in port or to rough seas. They wore the towels back to their cabins, creating quite a stack of wet towels when they went in more than once a day. The cabin attendant even admonished one of them about the mess she had created.

I suppose the quantity of stolen towels would be less in Alaska, due to less use of the pools and due to the age of the passengers. Most people in their sixties and seventies have plenty of towels at home and no room in their suitcases to steal one anyway.
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Old October 3rd, 2009, 04:29 PM
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I have to agree with you Texas, if stolen towels were not an issue we wouldn't see this "towel" policy at all. What a shame!
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Old October 4th, 2009, 11:13 PM
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Why would anyone that can afford a cruise steal used towels??

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Old October 5th, 2009, 05:13 AM
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The same reason I guess they smuggle a bottle of wine
on board.
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Old October 5th, 2009, 06:39 AM
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Good point.

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Old October 5th, 2009, 12:53 PM
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The check-out towel policy is for the blue towels with Royal Caribbeans logo. There are still some ships with the old pale yellow pool towels (they had them on the Explorer in March) the old yellow ones are still in the stateroom and are replaced by the stateroom attendant as needed. I.m sure that if they didn't keep track of the blue ones and threaten to charge you for them people would take them home (you know, the same people that clean out the rooms of everything that isn't nailed down) The towels are nice and thick and it would be tempting to take one as an extra souviner. Have never had a problem with the lines, just remember to return your towel the night before you leave because the towel station isn't open the morning of departure.
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Old October 5th, 2009, 10:51 PM
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Ok, new towels may explain the new policy....old ones never had the RCCL logo on them...
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Old October 5th, 2009, 11:50 PM
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Quote:
Originally Posted by Donna
I still liked when they left the clean towels in your cabin as long as you had the used ones...I would think if towels were missing, the cabin attendant could charge you for not returning the towels. I could never understand why anyone would take the towels home, same with hotels?? So, on the other hand, I can understand why the cruiselines would have to use this towel policy. Same reason some cruiselines use the auto tipping..
I'm with you. On our last cruise, in Feb., they were hand writing the cabin numbers for getting towels, but not doing it with returns -- I thought it was nothing more than something to make people think they needed to return them.
But lap tops and taking your sea pass? I don't like it -- it would be just as good a system to have NO towels at the pool -- only in your cabin, exchanged daily, take them with you to the pool.
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