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Old March 11th, 2010, 12:54 PM
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Default Diamond Plus - Anyone ever get the "free" upgrade?

Hi all -

Question for our Diamond Plus members, has anyone actually received the mystery phone call within 14 days of sailing from C&A offering you the complementary upgrade to the next category booked? After 36 cruises with them, I've never received the call - but wondering if this has ever happened to anyone else? Maybe 36 cruise credits is a low number compared to other Diamond Plus members?
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Old March 11th, 2010, 03:08 PM
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Never - even when the DSM promised to speak for me as I had a group plus being D+ I didn't get anything. I don't think it exists.
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Old March 12th, 2010, 01:19 PM
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Have gotten it twice and both times were from a "D" to a "JS." Right after I passed 50 credits they even called me before the 14 day window to make one of those offers. They are still few and far between. Didn't happen last month on a 4 nt "Nav" and doubt it's going to happen next month on the "Indy."

My understanding is that you need to ask when you request your amenity w/in 14 days of your cruise.
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Old March 28th, 2010, 04:57 PM
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Over 40 cruises and never a phone call for upgrade.
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Old March 28th, 2010, 05:13 PM
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We have been fortunate enought to be upgraded on several trips. The last time was on Freedom in December of 2008. We had an Aft Corner #1300 booked and we were offered a JS that we turned down... a couple of days later we were offered a OS so of course we then gave up the aft cabin. We have twice been upgraded to OS, twice to GS and once to JS.
I will tell you that on most occasions my husband was proactive calling Crown and Anchor within the 14 days before sailing for the upgrade...
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Old March 28th, 2010, 07:19 PM
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Quote:
Originally Posted by MaryEBS View Post
We have been fortunate enought to be upgraded on several trips. The last time was on Freedom in December of 2008. We had an Aft Corner #1300 booked and we were offered a JS that we turned down... a couple of days later we were offered a OS so of course we then gave up the aft cabin. We have twice been upgraded to OS, twice to GS and once to JS.
I will tell you that on most occasions my husband was proactive calling Crown and Anchor within the 14 days before sailing for the upgrade...
So was it absolutely free on the upgrade?
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Old April 9th, 2010, 09:44 PM
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On our last cruise last week, we saw the D+ list, since this was our first D+ cruise we were listed way at the bottom (24 credits) - they had offered upgrades for balcony to Junior suites.
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Old April 10th, 2010, 09:20 AM
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Quote:
Originally Posted by Royalchump View Post
On our last cruise last week, we saw the D+ list, since this was our first D+ cruise we were listed way at the bottom (24 credits) - they had offered upgrades for balcony to Junior suites.
Where did you see a list???? I didn't know there was such a thing.........we're D+ - have been for awhile but didn't see any list. Of course we don't look for it either.
__________________
Next up - Celebrity Reflection, Nov. 22 (learning to sail solo) followed by Independence of the Seas Nov. 30.


Celebrity Constellation - March 17 followed by Celebrity Reflection - March 22 (done)




44 cruises - too many to list however cruiselines are in no particular order:

Azamara
Uniworld
RCL
Princess
NCL
HAL
Cunard
Celebrity
and some unknown tub

Yes, I'm a Royal Chump and proud of it.
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Old April 10th, 2010, 09:38 PM
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We were booking a cruise with the loyalty ambassador, we asked about the list, she showed us an excel web sheet, we only saw it briefly. She said it was forwarded to every department head.

It was Name, cabin, Called ( with date), upgrade offered, number of cruise credits, it was sorted by number of cruise credits and of course we were at the bottom.
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Old April 11th, 2010, 11:04 PM
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Yes. Absolutely free.
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