Wow! I had no idea that a cruise director could make or break your trip! (Haven't cruised yet, going for the first time in June of 2011). This makes sense though. How do I know if our cruise director is good? We will be on RCI's Allure of the Seas.
We just returned from an eastern cruise on the liberty, The cruise director was great, down to earth and very entertaining, For us a cruise director would not make or break a cruise???? A cruise is what you make it.