All of us at Royal Caribbean International continue to extend our heartfelt sympathies to those affected by Carnival Corporation's recent tragic incident on the Costa Concordia. As a Crown & Anchor Society member and loyal Royal Caribbean guest, we know you may have some questions as the situation continues to unfold.
At Royal Caribbean International, the safety and security of our guests and crew is our highest priority. It is fundamental to our operations. Our maritime safety record over our 42-year history illustrates our commitment to the safety of the millions of guests and crew that sail on our ships. The measures we take in the interest of safety are many, often exceeding the regulatory requirements – these are all part of our ongoing commitment to innovation and continuous improvement in every aspect of our business.
To address some of your questions and concerns, here is a video that will provide an overview of safety onboard our ships; the training of our crew, officers and captains; and the many regulations that govern our practices. Click here to watch.
As a past cruiser, we know your friends and family may be asking about your own time at sea. We hope that you'll share this video along with your personal Royal Caribbean experiences with them, and reinforce that cruising continues to maintain the best safety record of any industry in travel.
Thank you for your continued support and we look forward to welcoming you aboard again soon on one of our ships sailing to 270 destinations worldwide.
President and CEO
Royal Caribbean International
Like you, all of us at Celebrity Cruises, both shipboard and shoreside, are deeply saddened by the events surrounding the tragic Costa Concordia accident. Our thoughts and prayers are with everyone affected by the incident.
I debated about writing to you, as I wanted to be respectful of the investigation process and avoid adding to the speculation as to the cause or related failures. However, the concerns that have been raised about the safety of cruise ships compelled me to take the opportunity to share what an intense focus we have always placed on safety, and how rigorously we put that focus into practice every day.
Since Celebrity Cruises’ founding more than 20 years ago, the safety of our guests and crew has always been our highest priority. The measures we take in the interest of safety are many, often exceeding regulatory requirements. It’s a critical part of our ongoing commitment to innovation and continuous improvement in every aspect of our business.
Our guests see just a portion of our safety practices through the mandatory muster drills we conduct at the outset of every sailing. But our safety practices encompass so much more. In light of the Costa Concordia accident, we chose to post a summary of our safety practices on our web site. Simply go to, www.CelebrityCruises.com/Safety, and click on the tab labeled "Safety and Security". I encourage you to take a look, and to share the information with your family and friends.
Above and beyond what we’ve communicated there, you also may be interested to know that the leader of Celebrity Cruises’ Captains is a highly experienced former officer in the U.S. Coast Guard, Greg Purdy. As the head of our Marine Operations Department, Greg’s highest priority is to guide and monitor the safety of our fleet. His own experience at sea, including serving as Captain of a Coast Guard vessel, combined with his depth of knowledge of cruise ship safety, ensures that he and the entire Celebrity Marine team continue to build on our strong safety culture.
Our Captains across the Celebrity fleet hold degrees from some of the world’s finest maritime institutions. You also may be surprised to know that, along with the Captain, every one of our ships has at least two other officers who hold the level of license required to serve as Captain of a cruise ship. Essentially, we have three people onboard every Celebrity ship who qualify as a Captain.
On average, each of Celebrity Cruises’ Captains has 25 years of seagoing experience. Besides the training and drills we conduct onboard, our Captains and their bridge teams also participate in navigation simulator courses and other training. One of the cornerstones of our training is that everyone is expected to speak up if they detect something wrong, regardless of their rank. Our shipboard officers and our shoreside team spend a considerable amount of time focused on how we can continually improve our safety procedures.
Along with our vast in-house expertise, we also rely on a group of experts known as our Maritime Safety Advisory Board. The group was established in 2006 to help guide our safety program and provide critical thinking from the world’s leading marine safety experts. The group includes former senior officials from the US and UK Coast Guards, as well as leadership from the academic world.
Our Chairman Richard Fain has said there’s no such thing as perfect safety, but there is such a thing as perfect dedication to safety. And that’s what we strive for daily.
Whether you’re a longtime cruiser, or have yet to sail with Celebrity, I hope you’ll help us reinforce the fact that cruising continues to maintain the best safety record of any industry in the travel business.
Our highly skilled and dedicated crew members look forward to welcoming you onboard soon to provide you with an outstanding vacation experience. Meanwhile, I thank you for your continued support of our brand and our business.
Trip, with her book & tea!
Chat Hostess & Board Moderator
"All of us at Princess Cruises continue to be deeply saddened by the grounding of the Costa Concordia and the tragic aftermath. We are stunned that this incident occurred, and our hearts go out to all those affected, especially the families of the deceased, and to everyone at our sister company Costa Cruises as they cope with this difficult situation.
We want to assure our passengers that the safety of all those aboard our ships is always our constant focus and top priority, and that Princess operates to the highest safety standards. Princess has a multitude of measures in place to ensure a safe and secure shipboard environment including advanced navigation technology, extensive training of all officers and crew, and regular safety drills. We meet or exceed all international safety requirements, and our safety record during our 45 years of cruising is excellent. Incidents such as the recent tragedy are a rare occurrence, and cruising continues to be a safe vacation choice.
We expect that some important lessons will be learned from this recent incident, and we will use these to further refine our own safety practices so we can continue to provide our passengers and crew a safe and secure environment. "
"A truly happy person is one who can enjoy the scenery on a detour."
Golden Princess 2009 Carnival Conquest 2010
Grand Princess 2010 Island Princess 2011
Grand Princess 2011 Carnival Magic 2012
Carnival Dream 2012 Island Princess 2013
Carnival Magic 2013 Carnival Legend 2014
Carnival Magic 2015 Coral Princess 2015
You know, I was thinking.....if this was another cruise line that this tragedy happed to, we would be getting a letter just like this from Carnival.
The lines are saying all the correct things we all want to hear, and, we trust, that it is so. But, we thought all was being handled responsibly, before this tragedy. The sense of trust has been broken to be honest, and, we are finding out so many things, we thought would never happen,and yet they did.
I won't stop cruising of course, but for me, walking onboard my ship in March, will be a bit different.
Trip, with her book & tea!
Chat Hostess & Board Moderator
Last edited by Trip; January 23rd, 2012 at 11:09 PM.