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-   -   Has anyone ever used Expedia.com to book a cruise? (http://www.cruisemates.com/forum/royal-caribbean-international/392089-has-anyone-ever-used-expedia-com-book-cruise.html)

banshee72 September 25th, 2012 10:12 PM

Has anyone ever used Expedia.com to book a cruise?
 
Noticed that Expedia has bacony room for approx. 200.00 dollars less per person. I was just wondering if anyone has used them and if all went well.

Mike M September 25th, 2012 10:21 PM

Quote:

Originally Posted by banshee72 (Post 1448188)
Noticed that Expedia has bacony room for approx. 200.00 dollars less per person. I was just wondering if anyone has used them and if all went well.


All agents and agencies can get the same rate so price isn't an issue. If you do want to use Expedia I would strongly suggest that you call and speak with a representative rather than do the whole thing online.

I booked with Travelocity, a long time ago, and had no problems. However, I haven't booked with Expedia.

Take care,
Mike

storybookcruises.com September 25th, 2012 11:18 PM

Mike is correct. All the major mass-market cruise lines require everyone to advertise the same cruise for the same price. Anyone doing otherwise risks loosing their credentials. Their prices have to be exactly the same as the cruise line's website, so check there and that will tell you alot. It's possible the information is based on different details and it helps to double check.

Plus, I'll be honest and say I'm not a big fan of those large online booking sites for the reasons CLIA (the Cruise Lines International Association) once stated. They said their investigation found that when booking with online sites and the cruise lines, you find that: 1) the person you're talking to works in a call center; 2) is not a travel agent - they're just an order taker; 3) has worked for the company for less than 6 months; and 4) has never even been on a ship or been to any of the ports, so their information is basically non-existent. Plus, booking with an online site with someone who is not an agent has inherent stress.

I suggest call an agent, preferably a Cruise Specialist, and discuss it with them. They charge nothing for their services and their expertise can be invaluable. Plus, they'll have a great deal of knowledge and personal experience they can share with you that will enhance your vacation and make it more hassle-free.

Pete

aerospace September 26th, 2012 04:03 AM

If I don't find any specials offered elsewhere my go to is orbitz, they will throw in a free excursion with each cruise. No issues in booking with a major company like expedia to worry about.

Donna September 26th, 2012 09:27 AM

I suppose, its possible that they may not be including taxes and port fees, where the actual cruiseline and or travel agent is including that in the price?? I would surly double check, and make sure the correct price.

Stacieeelovesit October 5th, 2012 11:36 AM

I've always used Priceline.com to book my cruises and it's practically the same as Expedia.com I always check all these online booking sites for price comparisons before booking and they are usually almost always the same price with the exception that some sites might automatically include the taxes+fees while some will add it on when you are ready to book. That might be where the difference lies.

Also, sometimes they might automatically add the cruise insurance for you and if you do not want it you can opt to take it off.

And I also agree with previous comments, when you book through these sites, its best to call them and book it rather than online because sometimes certain things might be available over the phone and not on the website. But using the website to get an idea of the price and availabilities is a great option.

storybookcruises.com October 5th, 2012 02:27 PM

Only one thing I'll add to that is be careful when looking at 'travel insurance' offered by these online sites. Often, it's not travel insurance, it's travel protection and there is a HUGE difference in the two. First of all, travel protection is not policed by your State's insurance commission. Second, the coverages are usually alot less and there are alot more 'exclusions' in those policies.

Here's an article I wrote about the differences and why it's important to know and understand what you're getting:

We've talked alot about travel insurance and it's something I always recommend. But I highly recommend it under these circumstances:

1) Traveling during the Winter - obvious travel delays.
2) Traveling during hurricane season - doesn't need explanation.
3) Anytime traveling to Europe - lots of lost baggage and possible health problems.
4) Traveling with children - common illnesses and injuries that can occur before or during the trip.
5) Traveling with seniors - as with children, there's a higher possibility of illness or injury.
6) Traveling with pre-existing health conditions - could crop up before or during the trip.

I always look at buying travel insurance that I hope it's a waste of my money, because if I need it, then it's usually not a good thing. It's always best to have it and not need it, than need it and not have it.

A friend of mine who's a travel agent had a client who's worse-case scenario became reality. The client's husband had a heart-attack and ended up in a foreign hospital where he was in a coma for a month before he died. Total bill was around $100,000! Luckily, she had travel insurance and was covered for all the expenses.

So, there's no question that we always purchase the travel insurance whenever we travel and hope we never need it.

Unfortunately, we did have an occasion where we needed it and we were sure glad we had it. Our son, who was not going with us, got sick the day we were leaving on a two-week European trip that included a 7-night river cruise. We had to cancel our trip because he had to have his gall bladder removed. The insurance reimbursed us for all of our out-of-pocket expenses.

But the one thing that no one talks about is the difference between travel protection versus travel insurance.

What's the difference? It can be huge!

Do not buy travel protection - it's not the same as travel insurance. Don't assume that what you are buying from your agent is travel insurance. Make sure you read the policy before you buy it and find out if it will cover you in situations that might arise.

There was a story on our local news that I thought would help explain it:

It's about a couple who purchased travel protection through their travel agent with their Mediterranean cruise worth over $6800. The husband injured his knee playing golf and had to have surgery and they had to cancel their trip. Even though they had all the documentation from their doctor showing he had to have the surgery, this was considered 'elective surgery' by the travel protection company, they lost all their money. And because this was not sold or advertised as travel 'insurance', there was nothing the State insurance commission could do about it.

Here's another story that you'll find interesting; http://www.nytimes.com/2009/06/28/yo..._r=2&emc=eta1&

Bottom line, always buy travel insurance not travel protection, but ask questions, read the policy, and make sure you know exactly what you are getting. And don't assume a big name means best policy - it ain't true! Some of the biggest problems we've had with companies have been some of the biggest names in the business.

Pete

MouseFamilyVacations October 21st, 2012 07:55 PM

Some travel agents will give an onboard credit for booking with them, myself being one of them.
Other than that, prices should be the same base rate across the board.


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