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Old April 25th, 2014, 11:45 PM
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I booked with RCCL and expedia travel offered me $75 onboard credit if I switch my booking with them, what are the pros and cons about doing this?
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Old April 26th, 2014, 02:04 AM
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Talk to your agent and see what they can do for you. I'm definitely not a fan of booking directly with the cruise line because if you have any problems, who do you think they represent? And booking with Expedia is basically the same thing. Their people are not travel agents - they're just interested in selling you something, so they're not really available to you should any problems arise.

Bottom line, if you don't have any problems occur, go for it. But if anything happens, you'll definitely want someone who cares about you on your side.

Keep in mind that often best price is not the best deal and it's tough to substitute service for price.

Pete
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Old April 26th, 2014, 09:07 PM
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Expedia Cruise Ship Centers is a full-service travel agency.
Maybe you can have the best of both worlds.... try them.
I have used them in the past, and they are very attentive.
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Old April 29th, 2014, 01:34 PM
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Quote:
Originally Posted by DJ-JEWCY View Post
I booked with RCCL and expedia travel offered me $75 onboard credit if I switch my booking with them, what are the pros and cons about doing this?
I have twice transferred a booking to a web TA or big box store TA for extra OBC and other perks. Have never used Expedia. I would check with some of the big agencies and see what they are offering. You would be surprised at the difference in offers at times.

The biggest difference after you transfer, is that you can no longer call RCCL and tell them you want to upgrade, or discuss options if there is a price drop in your category. You must have the agency handle it for you. You can still book excursions, dinners, etc through the cruiseline, but if it involves the actual booking, the agency must do it. That fact has never caused a problem for me, as they have always been more than willing to take care of my request. But, I have also had the same good service when dealing with the cruiseline itself, who like to have happy customers!

I guess it depends on whether the saving are enough to make it worth transferring for. I don't know that I would do it for $75. The savings most often are $300 or more, which certainly makes it worthwhile in my book!
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Old April 29th, 2014, 04:37 PM
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HI DJ,
When is your cruise. You have to watch the time limits for a change like this, you may have to cancel the one and re-book and depending on when your cruise is, there could be a cost for the cancel...For $75.00 it just may not be cost effective, do your homework for sure.
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Old April 30th, 2014, 12:25 PM
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Donna is right. You should check with RCCL to see what their transfer policy is. On NCL you have 60 days from booking date unless paid in full, then within 24 hours, and cannot transfer after the final payment date, just to give you some idea of what rules may apply. A transfer is generally better than a cancel and rebook as you would not lose anything you already had with the initial booking, and would hopefully gain some additional perks with the new agency. Be sure to check to see what the agencies cancellation policies are as far a cancellation fees.
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Old April 30th, 2014, 02:26 PM
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You can transfer within 60 days of the orginal booking on RCCL. Your travel agent knows how to do this; pretty straight forward. Keep in mind that once you move the booking to the travel agent; the cruise will NOT talk to you about your booking anymore (i.e., if you call the 1-800 #). They will instruct you to direct all your questions and/or changes (if you have any) to your travel agent. As such, be sure you are comfortable that your travel agent will be responsive to your needs and available to help you. I've had challenging in experienced in the past where I wanted to price adjust down as I found a cheaper rate on www.rccl.com and the agent did not respond for two days and the prices went back up. Or had instances where a better cabin locaiton arose and needed to swap rooms and the agent was not responsivie and I lost the ability to move the cabin as a result of the delay.

Not attepting to scare, you just ensure you're informed of the transfer of automany of your booking.
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Old May 2nd, 2014, 10:13 AM
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Quote:
Originally Posted by cruise planner View Post
Talk to your agent and see what they can do for you. I'm definitely not a fan of booking directly with the cruise line because if you have any problems, who do you think they represent? And booking with Expedia is basically the same thing. Their people are not travel agents - they're just interested in selling you something, so they're not really available to you should any problems arise.

Bottom line, if you don't have any problems occur, go for it. But if anything happens, you'll definitely want someone who cares about you on your side.

Keep in mind that often best price is not the best deal and it's tough to substitute service for price.

Pete




I beg to differ greatly with you. I am Expedia Cruiseshipcenters and I am definitely a travel agent. I am reachable most of the time and service my clients well.


Don't paint everyone with such a broad stroke.
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Old May 2nd, 2014, 11:40 AM
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Sorry, Felix, you're right. My apologies - definitely too broad a stroke and I didn't mean to include you in that statement. In all fairness, you're with Expedia Cruiseshipcenters, which is a franchise operation like Cruise Planners and they are travel agents. However, these professionals should not to be confused with those who work directly for Expedia and are not travel agents, which is what I was referring to.

Thanks for clarifying.

Pete
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Old May 2nd, 2014, 03:55 PM
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Thank you for that. However I would just say that generally, if they are being offered an OBC it's probably through cruiseshipcenters. It's a case of wanting to know the person that is making the offer.
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Next up - Celebrity Reflection, Nov. 22 (learning to sail solo) followed by Independence of the Seas Nov. 30.


Celebrity Constellation - March 17 followed by Celebrity Reflection - March 22 (done)




44 cruises - too many to list however cruiselines are in no particular order:

Azamara
Uniworld
RCL
Princess
NCL
HAL
Cunard
Celebrity
and some unknown tub

Yes, I'm a Royal Chump and proud of it.
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Old May 7th, 2014, 03:38 PM
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you can transfer to any travel agent within a certain time period of booking. if your cruise is still a long way off, you can cancel, get refunded your money and rebook with someone else. I always use a TA. Mine is great - very knowledgable on all cruises.
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