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Search: Posts Made By: Bermuda Triangle
Forum: Holland America August 12th, 2010, 10:13 AM
Replies: 12
Views: 1,650
Posted By Bermuda Triangle
Maasdam in Canada

We certainly enjoyed our two cruises on the Maasdam

Sail - would be interested in an update after your latest Canada trip.

It sounds like my friends may just have been unlucky with theirs,...
Forum: Holland America July 30th, 2010, 09:41 AM
Replies: 12
Views: 1,650
Posted By Bermuda Triangle
Thanks for that, DeeDee We have been on the...

Thanks for that, DeeDee

We have been on the Maasdam twice and had a lovely time, but that was back in 2005 and 2007
Forum: Holland America July 29th, 2010, 02:20 PM
Replies: 12
Views: 1,650
Posted By Bermuda Triangle
Maasdam in Canada / New England

Just heard from friends of their "worst cruise ever"

Ship was dirty, air conditioning failed in large areas of the ship, and food was not good

Has anyone else received such a report, as we...
Forum: Holland America October 7th, 2009, 09:05 AM
Replies: 22
Views: 1,782
Posted By Bermuda Triangle
I think I'll take a bar stool and just sit at the...

I think I'll take a bar stool and just sit at the counter to eat my breakfast.

If enough people do that we can pass stuff along to each other - someone by the coffee machine, someone near the...
Forum: Holland America October 6th, 2009, 10:39 AM
Replies: 22
Views: 1,782
Posted By Bermuda Triangle
We first experienced "no tray syndrome" on the...

We first experienced "no tray syndrome" on the Eurodam in April and assumed it affected just the big new ships, so sad to hear it is across the fleet.

We were told that it was "hygiene" but cost...
Forum: Holland America October 6th, 2009, 09:35 AM
Replies: 28
Views: 5,104
Posted By Bermuda Triangle
Out of ten HAL cruises we have been upgraded only...

Out of ten HAL cruises we have been upgraded only once - totally unexpected but very nice, from oceanview to verandah.

It was on the Eurodam, so maybe there is a better chance of an upgrade on the...
Forum: Holland America September 18th, 2009, 01:28 PM
Replies: 1
Views: 864
Posted By Bermuda Triangle
After two weeks of asking HAL to send me a list...

After two weeks of asking HAL to send me a list of the travel agents who they deal with in Bermuda, they have finally admitted that there are none, so the only way I can book a HAL cruise is direct...
Forum: Holland America September 14th, 2009, 03:37 PM
Replies: 1
Views: 864
Posted By Bermuda Triangle
HAL's new booking policy

For many years, I have used Vacations to Go to book cruises on Holland America Line.

VTG has just advised me that HAL will no longer let them book cruises for people who do not have a residential...
Forum: Ask CruiseMates Staff January 17th, 2009, 10:10 AM
Replies: 5
Views: 2,017
Posted By Bermuda Triangle
Missing on-board credits

Yes - often safer to stick with those you know

However, we now have the $100 credit so will give SmartCruisers a second chance :-)

Happy Cruising!
Forum: Holland America January 12th, 2009, 04:20 PM
Replies: 44
Views: 3,427
Posted By Bermuda Triangle
Prinsendam Rowdies

The ones on the table nearest us were Americans in their 70's.
Forum: Ask CruiseMates Staff January 12th, 2009, 03:14 PM
Replies: 5
Views: 2,017
Posted By Bermuda Triangle
Missing on-board credits

I have just had a reply from SmartCruisers saying that they will send $100 to my credit card.

Apparently they saw $100 already on my on-board account (which had come from HAL) and thought it was...
Forum: Holland America January 12th, 2009, 01:29 PM
Replies: 44
Views: 3,427
Posted By Bermuda Triangle
Prinsendam Rowdies

Thank you for your thoughts, everyone

If something similar happens in future I'll be sure to solicit support from my fellow cruisers and act early, and certainly not rely on the Ship to do...
Forum: Ask CruiseMates Staff January 12th, 2009, 01:23 PM
Replies: 5
Views: 2,017
Posted By Bermuda Triangle
Missing on-board credits

My wife and I booked a Holland-America cruise through SmartCruiser and part of the deal was a bonus $50 each on-board credit. (We were offered the same price through our usual agent - Vacations to Go...
Forum: Holland America January 8th, 2009, 10:23 AM
Replies: 44
Views: 3,427
Posted By Bermuda Triangle
Prinsendam Rowdies

I agree that seeking financial compensation for every little thing that goes wrong is not the way to go.

However, it is HAL's responsibility to ensure that as many people as possible enjoy their...
Forum: Holland America January 7th, 2009, 02:20 PM
Replies: 44
Views: 3,427
Posted By Bermuda Triangle
Prinsendam Rowdies

I negelected to mention the best part:

On the last night of the cruise, when only one person still thought it amusing to shout around and disturb others, someone nearby threw a glass of water over...
Forum: Holland America January 6th, 2009, 02:30 PM
Replies: 44
Views: 3,427
Posted By Bermuda Triangle
Prinsendam Rowdies

Dinnertimes on our Christmas cruise were ruined by two tables on opposite sides of the main dining room whooping across to each other every night, as if they were rival teams at a ball park.

We...
Forum: Holland America September 6th, 2008, 12:43 PM
Replies: 17
Views: 1,096
Posted By Bermuda Triangle
The Royal Gazette recently said that Holland...

The Royal Gazette recently said that Holland America was returning to Bermuda for the first time in 70 years, but I remember the Vollendam and Veendam being in Hamilton in the early 80's. They were...
Forum: Holland America April 22nd, 2008, 04:17 PM
Replies: 28
Views: 5,180
Posted By Bermuda Triangle
I guess I'm in the minority here, as I do not...

I guess I'm in the minority here, as I do not think having a balcony is worth the extra money - I'd rather spend it on cruising more often!

I had one on my first cruise but couldn't sit out there...
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