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Search: Posts Made By: Santa Fe Jim
Forum: Tipping October 17th, 2004, 01:15 AM
Replies: 3
Views: 1,330
Posted By Santa Fe Jim
Re: Holland America new tipping policy - question

MikeMaria,

A slight clarification -- IF you adjust the auto-tipping, THEN any individual tips you might hand out have to be pooled. If you DON'T adjust the tipping, then any individual tips may be...
Forum: Holland America February 24th, 2004, 12:38 AM
Replies: 4
Views: 430
Posted By Santa Fe Jim
Re: Where in Vancouver does HAL dock?

Another site with a lot of information is www.portvancouver.com.

SFJ
Forum: Holland America February 22nd, 2004, 01:12 AM
Replies: 2
Views: 198
Posted By Santa Fe Jim
Re: HAL e-mail

Last August, I emailed the Access and Compliance Department -- waited a couple of weeks. No reply. Then on one of the cruising bb's, heard that HAL had to delete masses of emails due to a virus/worm...
Forum: Holland America February 22nd, 2004, 12:58 AM
Replies: 9
Views: 385
Posted By Santa Fe Jim
Re: Re: Re: Tipping - help!

On the Veendam last September, the head waiter for one section was sitting with the maitre d' when I went to request a table change. He "volunteered" a table in his section and stopped around...
Forum: Holland America February 14th, 2004, 03:37 AM
Replies: 14
Views: 966
Posted By Santa Fe Jim
Re: Re: Re: nickel and dimed?

I've done more cruising on the online bulletin boards than on various cruise lines, but it seems obvious that cruise lines are going to "user fees". To keep the cruise fares low (which is not a...
Forum: Holland America December 2nd, 2003, 01:13 AM
Replies: 37
Views: 1,133
Posted By Santa Fe Jim
Re: Re: evening attire

Ron,
HAL may be changing it's traditions, but it wouldn't have to if passengers would maintain the traditional decorum in dress and behavior that HAL has been known for. Some passengers push the...
Forum: Holland America December 2nd, 2003, 12:50 AM
Replies: 10
Views: 497
Posted By Santa Fe Jim
Re: Re: Re: The Ryndam

Yes, seems Ms. Roseman has a great deal of difficulty in life. "Help was uncomprehending or unresponsive"?? Certainly not according to frequent HAL cruisers. My numerous daily conversations with the...
Forum: Carnival Cruise Lines December 1st, 2003, 12:30 AM
Replies: 19
Views: 901
Posted By Santa Fe Jim
Re: Re: AGGRAVATED CUISER!! help :(

1101 and 1105 are odd rooms -- 1A, but outside w/portholes, BUT unknown bed arrangements - one site indicates one thing and another site indicates something else. There is a website with lots of good...
Forum: Holland America November 29th, 2003, 10:00 PM
Replies: 37
Views: 1,133
Posted By Santa Fe Jim
Re: evening attire

Well, this is from the HAL website:

"Evening dress falls into three distinct categories. Each night a daily program will be delivered to your stateroom announcing the suggested dress for the...
Forum: Travel Gripes! November 25th, 2003, 12:01 AM
Replies: 23
Views: 422
Posted By Santa Fe Jim
Re: "Debarking" -- when did this start?

Rick, I was hoping you were right, but ..........

de·bark ( P ) Pronunciation Key (d-bärk)
v. de·barked, de·bark·ing, de·barks
v. tr.
To unload, as from a ship or an airplane.

(One of...
Forum: Tipping November 23rd, 2003, 12:50 AM
Replies: 10
Views: 877
Posted By Santa Fe Jim
Re: Carnival Tipping Confusion

Kari, your question is discussed in the thread "After prepaid gratuities".

Anita -- depends on a lot of things, which cruiseline, which job, etc. On HAL, the tips are not pooled when you hand the...
Forum: Tipping November 23rd, 2003, 12:36 AM
Replies: 1
Views: 748
Posted By Santa Fe Jim
Re: will I need cash for tips on HAL?

From what I've heard on other boards from people who have contacted HAL about the pending changes, the provision for tipping on your account won't go in to effect until later -- spring is what I've...
Forum: Tipping November 23rd, 2003, 12:32 AM
Replies: 26
Views: 1,282
Posted By Santa Fe Jim
Re: Clueless on Tips

I tend to agree with Dorothy -- if the cruiselines raised their rates enough to pay the staff a decent wage, one that would negate the need for tipping, it sounds as if many people would be priced...
Forum: Tipping November 23rd, 2003, 12:03 AM
Replies: 52
Views: 2,667
Posted By Santa Fe Jim
Re: TIP DILEMMA!!!

A correction Thomas, I think you meant to say that HAL has a "Tipping Not Required" policy, NOT a no tipping policy. As a result of the confusion that people are spreading with the misstatement of...
Forum: Tipping November 22nd, 2003, 11:34 PM
Replies: 1
Views: 1,313
Posted By Santa Fe Jim
Re: Holland America/Windstar tipping

HAL's recent announcement of it's $225 million "Signature of Excellence" program included the following:

"In addition, other service enhancements include a convenient folio posting of nominal,...
Forum: Cruise Dress / Packing November 21st, 2003, 12:27 AM
Replies: 4
Views: 1,868
Posted By Santa Fe Jim
Re: Holland America Alaska Dinner Wear

Hi Nana,

I will modify my statement to: "You mentioned Sun/Dawn?? Those are NCL and Princess ships, not HAL", but keep the rest of the post.

SFJ
Forum: Holland America November 21st, 2003, 12:13 AM
Replies: 77
Views: 1,865
Posted By Santa Fe Jim
Re: HAL tipping policy may be changing

Hi seatrial,

Actually, SFSharon did comment on Destiny125's post. Hopefully, HAL's recently announced change in tipping policy will provide a clue to the .... well, inexperienced. If nothing else,...
Forum: Holland America November 19th, 2003, 08:00 PM
Replies: 6
Views: 341
Posted By Santa Fe Jim
Re: Veendam, Dec 6th

Unfortunately I don't know what it was like in previous years, but have been on it twice this year. Hard to imagine the service being any better. I was slightly disappointed in the quality of the...
Forum: Travel Gripes! November 18th, 2003, 11:41 PM
Replies: 9
Views: 280
Posted By Santa Fe Jim
Re: When you have to cancel your cruise

Almost 5 years ago, I was working in a hospital which went through periodic personnel gyrations. In the fall I was offered an "early retirement package". Turned them down. In the spring, I was...
Forum: Cruise Dress / Packing November 18th, 2003, 11:28 PM
Replies: 4
Views: 1,868
Posted By Santa Fe Jim
Re: Holland America Alaska Dinner Wear

You mentioned Sun/Dawn?? Those are NCL ships, not HAL. I was on the Veendam in September to Alaska -- didn't notice any jeans at night. NCL is more casual than HAL. But HAL does have larger...
Forum: Holland America November 16th, 2003, 12:52 AM
Replies: 13
Views: 446
Posted By Santa Fe Jim
Re: all drinks included cruise?

I've never seen this on any of the mass market lines, but it's not impossible. Possibly a special group cruise? I'm curious which ship this is on. And which agency it is from. I'm not a lush, but at...
Forum: Holland America November 16th, 2003, 12:44 AM
Replies: 28
Views: 825
Posted By Santa Fe Jim
Re: Re: Tipping/Gratuities--Holland America

I'm curious where this information came from.

First, HAL has never had a "no tipping" policy. Who said that it was a "hallmark" of HAL?
I would doubt anything that was said after that false...
Forum: Holland America November 8th, 2003, 12:53 AM
Replies: 22
Views: 1,149
Posted By Santa Fe Jim
Re: Travel Agent said HAL is worst Cruise Line ?

The readers of Travel and Leisure are considered to be more discerning cruisers, and according to their opinion, the Top Ten Large-Ship Cruise Lines list does NOT include Carnival:


CRUISES:...
Forum: Holland America October 19th, 2003, 12:16 AM
Replies: 6
Views: 369
Posted By Santa Fe Jim
Re: Party in cabin 000, Zuiderdam 11/15

On my last cruises I had guarantees -- learned my cabin number on one cruise 7 days before departure and on the other 5 days before departure. I use the INS form to check for room assignment.

SFJ
Forum: Holland America October 3rd, 2003, 12:34 AM
Replies: 27
Views: 946
Posted By Santa Fe Jim
Re: Who to send complaints to

I certainly don't doubt the experiences related here, but I would like to quell any doubts people may have about the Veendam. I was on a Caribbean cruise in April and an Alaskan cruise last week and...
Showing results 1 to 25 of 54

 
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