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  #1 (permalink)  
Old June 24th, 2005, 07:53 PM
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Default jewelry-Royal Caribbean St. Thomas

Do not even think about buying jewelry at the Royal Caribbean jewelers on St. Thomas. My ring broke the second day I wore it and they NEVER gave me a replacement, nor fixed the original. After 50 phone calls, I still have a useless $440. ring. BIG WARNING!
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  #2 (permalink)  
Old June 27th, 2005, 12:38 PM
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Join Date: Aug 2002
Posts: 3,992
Default Re: jewelry-Royal Caribbean St. Thomas

I am disturbed t see that one of the most popular and reputable jewelers in the Caribbean is ignoring you.
How did you break the ring? Was it a fault in design or manufacturing or did you bang it on something?
How did you contact Royal Caribbean? Writing, email, phone? Do you have a record of who you spoke to?
Often Royal Caribbean is a "recommended store" for many of the cruise lines. Did you contact your cruise line customer service to intervene on your behalf?
Keep us posted on your progress.
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  #3 (permalink)  
Old June 28th, 2005, 09:35 AM
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Join Date: Jun 2002
Location: Palmer, Massachusetts
Posts: 12,716
Default Re: jewelry-Royal Caribbean St. Thomas

wow that's a surprise. We have had nothing but good luck at Royal Caribbean - its one of my favorite stores.
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