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-   -   Do Not Use Jamaciawatersports.com (http://www.cruisemates.com/forum/shore-excursions/388109-do-not-use-jamaciawatersports-com.html)

satex March 5th, 2012 06:29 PM

Do Not Use Jamaciawatersports.com
 
To anyone reading this thread thinking this could be a good excursion for you, or your group. It is not!!
These people lied to us, didn't hold up their end of the contract, they only let us snorkel for about 20 minutes then dumped us at Margaritaville for almost 4 hours, one of our group was struck in the head with the boom, they practically called her a liar, and couldn't care less.
1/2 of this group took taxis back to the ship rather than be left at the bar with the over priced food and drink.
Basically we paid 35 dollars each for a water Taxi to a bar.
Also one of our group was almost robbed of his camera from a store employee next to the bar, and when he grabbed his camera back and left the store, the employees followed him to the street and tried to fight him. So no, it is not even a safe area to be dropped off at in the first place.


Make sure you know the company I am talking about Freestyle Catamaran Cruises and Private Jamaica Water Sport Tours

They are liars, cheats, unsafe, and definately uncaring.

aerospace March 5th, 2012 11:51 PM

Why do they even have text this large? LMAO

Paul Motter March 6th, 2012 11:25 AM

I never recommend that people do anything "local" in Jamaica. It is not a safe place. I really wonder why cruise lines even go there except for the appeal of the name.

Basically, it is worse than Mexico or any other place you have ever been warned about. Tourists are considered fair game.

The Jamaica tourism ministry is aware of the local problem but can't do anything about it as much as they try to explain to the locals that tourists means jobs & $.

It's too bad, because they island has the best name recognition in the Caribbean - but its one of the worst places to go.

MercedMike March 6th, 2012 12:27 PM

The Big Red Driveby
 
Wow. I thought sometimes exclamation points were overdone. Looks like a drive by to me. Will we ever see them again?;);)

satex March 6th, 2012 04:55 PM

Yes, and here I am. Just wanted to let everyone know about this company.

Here is just part of the reply we got back from thw owner of the company asking about a partial refund:

No wonder so many countries 'hate' Americans! You are all out of order and need to stay home with your miserable selves!
Very Sincerely!
Denise Taylor

And this is the tour operator that is still asking for you "American" dollars!

Trip March 6th, 2012 06:51 PM

I have said for years now, that when Cuba opens up,and can accept the amount of ships, and, cruise passengers that will want to see this island, Jamaica falls off the itineraries.

After my last cruise foray into Montego Bay, I said at that point, I will stay onboard.

The company responce is, shameful. I am so shocked that, they would respond like this, that for me, a letter would have to be sent to the bureau of tourism registering a complaint, and maybe to the local newspaper ...just because.

Finally, the OP posted this thread just about 24 hours ago, why should ayone consider this a drive by within such a short time frame? They are unlappy, rightfully so, and posted in a large font?? Benefit of the doubt people.........:)

Paul Motter March 6th, 2012 07:07 PM

Satex....

Based on what you told us it was a ripoff. You paid for a snorkeling tour, not an afternoon in a pricey tourist trap.

Of course, there are always two sides to every story, but it doesn't seem likely to me that a regular cruiser who paid for a tour would make something like this up for no reason. There has to be truth behind the post.

I personally get very tired of people calling other people "drive-bys" - so what? I have gone to firums and posted complaints about certain companies - if you have a legitimate complaint that is why the web offers instant feedback, to keep companies that try to rip us off honest.

Donna March 6th, 2012 07:14 PM

Having been to Jamaica a few times, it truly is a shame they can't curb the pushy people and scaring away tourists. Jamaica is a beautiful lush island and quite frankly, I don't care to ever go there again. They need to make it safer for tourists to visit there. I agree Trip, as soon as Cuba opens up, by-by Jamaica.

hockeynut March 6th, 2012 07:28 PM

I can't believe the reply by that company. They obviously don't care about their customers and eventually it will come back to them. Regardless of whether or not you only see/serve people once because they are on vacation, you should still provide good service.

OP: On the website for the company there is a link to "Click here to see what our guests are saying about us" and it links to a destination wedding forum. Perhaps you should post your experience there as well. Sure they can just remove the link from the website, but hopefully more people will see it.

Trip March 6th, 2012 08:50 PM

Under the comment section there was a request for comments, dated January 2012, about the sunset cruise..The comment just before this one, was in June, 2010...seems it has more wedding comments in these pages .

MercedMike March 7th, 2012 10:43 AM

More information
 
Quote:

Originally Posted by satex (Post 1419244)
Yes, and here I am. Just wanted to let everyone know about this company.

Here is just part of the reply we got back from thw owner of the company asking about a partial refund:

No wonder so many countries 'hate' Americans! You are all out of order and need to stay home with your miserable selves!
Very Sincerely!
Denise Taylor

And this is the tour operator that is still asking for you "American" dollars!


Hey and thanks for coming back (in a regular size font!) Glad you are not a drive-by. We see too many of them for my taste.

When we get more information it makes it possible to have a discussion rather than just read a polemic.

A letter like that is clearly beyond the pale and certainly defines the company. It is a good example of the dangers inherent in booking independent tours.

We frequently book independent, and usually have very good results, but once in a while run into a situation such as you describe. Reading the boards for recommendations or warnings is always a good idea.

It is a fact that there are lots of Americans who would think 20 minutes of snorkeling and 4 hours in a bar is just the right division of priorities! Maybe the company caters to them ... I visited their website and this is the tour description: Sail the beautiful clear blue waters of the Caribbean Sea to the Snorkeling location inside Jamaica's National Marine Park, on the shores of Montego Bay. Mask and snorkel are provided to assist with the viewing the wonderful Underworld of the Marine Park. When snorkeling and swimming are completed the rumpunch will start to flow. Learn the latest Jamaican Dance Moves or relax with a Foot Massage. Join in and move your feet to the Jamaican Reggae Beat. The party continues with a short stop at Margueritaville's Party. (20 min. stop 'weather permitting').

Admittedly the time implied in this description does not seem to be the time you actually got. But snorkeling, partying, and Margaritaville were definitely what were offered. Not a tour I would have booked. But diff'rent strokes for diff'rent folks.

Appears to me that it is a company to avoid.

worthew8 March 11th, 2012 05:43 PM

I agree with the other posters who say "no more Jamiaca" for me. After giving Jamaica a second chance ( a pushy drug dealer who grabbed my arm in front of a cop when I wouldn't 'purchase' ), I'd feel more secure in Cuba.

nlb1050 March 18th, 2012 03:38 PM

On our last cruise Feb 26 - Mar 3 one of the stops was Ocho Rios and we went on a ship excursion. We went to an 1800's plantation and then to Discovery Bay for lunch and swimming. We were able to do a bit of souviner shopping and because it is in a restricted area we had no trouble with any pushy Jamacians. Both times we have been to Jamica we felt it was best to use a ship excursion and felt very safe both times. Unfortunately it is one place that we would never set out on our own even with the possiblity of arranging an excursion prior to arrival.

No matter where you go it is good to hear both good and bad so that anyone thinking of going anywhere can be as informed as possible.

Donna March 18th, 2012 04:42 PM

I think one of the worst places in Jamaica for pushy venders, was at the top of Dunns River falls. There is no way around that, unless you walk back down the stairs. They will actually try to pull you into their stall and they don't take a "no thank you" for an answer.

Doug S March 19th, 2012 09:29 AM

Quote:

Originally Posted by Donna (Post 1421236)
I think one of the worst places in Jamaica for pushy venders, was at the top of Dunns River falls. There is no way around that, unless you walk back down the stairs. They will actually try to pull you into their stall and they don't take a "no thank you" for an answer.

I agree, and its been that way for years. And its not just the legit venders you have to worry about there. Years ago we were there and a local youth tried to pull my then 15 yr old son off to the side and sell him a bit of local herb. I went after that dude and told my son to get away from him. The 'vender' retreated since I had him by about 6" and 100 pounds. To this day my son and I (now 25) still laugh about it. "Yo Daddy no laake me!!!" (insert Jamaican accent here).


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