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Old May 11th, 2015, 06:44 AM
EmmaKate EmmaKate is offline
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Default Sharing a cabin - Paying?

I was wondering if you had any information on how to safely share the payment of a cabin on Norwegian CL. If I found a 'cruise mate' on this site, what is the best way to pay for the cruise without either party being vulnerable to theft or scam?
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Old May 11th, 2015, 10:33 AM
Sistersolo Sistersolo is offline
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The usual process is to book the cruise through a travel agent. Once the two people decide on what cruise, what cabin type, possibly what dining option they prefer, and which travel agent they're going to use, each of them contacts that agent separately. The agent collects all their information, charges each of their credit cards for their half of the total cost, and books the cabin.
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Old May 11th, 2015, 12:57 PM
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Paul Motter Paul Motter is offline
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Yes - good answer. Always let each individual pay the travel agent - and also set up separate onboard accounts.

Now - it can get tricky when you go online and one person is designated as the "reservation name" and then it starts asking for names of guests. If there is a way for travel agents to make it possible for each person to have equal access to the web site before the cruise that would be ideal.

It get's very tricky when one person owes another person - and there are people out there who will try to pull this little "scam" - telling you that if you make the reservation they will pay you back. Please do not even get started down that path.
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Old May 11th, 2015, 03:00 PM
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storybookcruises.com storybookcruises.com is offline
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First, as an agent, let me clarify something; you should NEVER pay the agent directly - this is where problems occur and scams or fraud can happen. This is especially true if they request payment be made in cash or check, which is something a reputable agent will never require.

Whenever large purchases are made, such as a cruise, it is always highly recommended you use a credit card. Their help can be invaluable should any irregularities occur. Plus, often times your credit card gives you points or amenities, such as insurance, which can benefit you.

An agent should always make your payment in one of two ways; either they will call it in to the cruise line or they will do it electronically through their booking site.

Always demand that a confirmation from the cruise line is provided to you. I would also suggest going to the cruise line's website and confirming your reservation as a double-check. Most agents will usually provide an invoice directly from their company with additional information.

If you have to write a check, keep in mind that the cruise lines do not accept personal checks, so you have to make the check payable to the agent, who in turn will send a corporate check to the cruise line. Almost all of the bad press about fraud by agents are usually due to clients sending money directly to the agents and the agents do not send the money to the cruise line, so this method of payment should be avoided if at all possible.

And yes, I hear what you're thinking; if these problems exist, then why use an agent? Good question. If you book directly with the cruise line and have any problems, who do you think they represent? Plus, when you call them, you're talking to someone who works in a call center and has never even been on a cruise, so they're only there to sell you something - they cannot provide any service or answer most of your questions. An agent can be invaluable, especially if problems arise. And if you're working with a Cruise Specialist, which I highly suggest, they can answer all your questions about the cruise, the ship, and the ports of call. They charge nothing for their services, so it makes sense to utilize their expertise.

So, to answer your initial question; your agent will be more than willing to accept different credit cards for multiple payments when two people are sharing a stateroom. It's something we do all the time, so it's not a problem. Definitely makes it much easier for both of you and helps prevent others from taking advantage of you. It really is the safest and most secure way to handle the reservation.

And as a side note; if the two of you want different dining times or don't want to sit together for dinner, this is also an easy fix for your agent.

Pete
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