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nvabill April 24th, 2007 05:48 PM - New Management
Just found out today that Mr. Steven Hattem of is out and is being replaced by a new manager.

Steven was either the second or third manager since being aquired by the Carlson Travel Group from Debbie Popick back in 2004. Seems strange to me that Carlson keeps running through managers so quickly and can't seem to focus on how they want the company to operate.

Sad to see indeed as there were never problems like that under Debbie Popick. Maybe it's all the negative critisism of late that has received.

Bill :(

klawrence April 25th, 2007 01:16 PM

Hey Big Brother....let's see if the fees are eliminated which is a sore point with the veteran cruisers of I wish we could go back to the days of Debbie P. but that doesn't look likel!

Lil Sis

Angelgal April 25th, 2007 02:57 PM

Maybe Steven moved on to a better job. I have noticed that travel agents and managers move on to better jobs. That is the future of most Young Americans today. They are able to move to different careers or different companies or different departments. Angel gal

Pat Hagan Singles Editor April 29th, 2007 10:37 PM

I am told that Steven Hattem has left to pursue another business opportunity. Chris Parker has been appointed the new Director of the company. He has over 20 years experience leading cruise travel businesses. Susan Ripmaster is the new Operations Manager. She has over 24 years experience in the travel industry and has been heavily involved in managing all aspects of Singles since it became part of the Carlson family in 2004. The rest of the team remains the same, including Shelby, the fun and lively cruise director, and the reservation staff--Rick, Nancy, Wendy, and Beverly.

nvabill April 30th, 2007 07:59 AM

Thanks for the staffing update Pat

klawrence April 30th, 2007 09:17 AM

Thanks Pat. I met Shelby on the April 1st cruise earlier this month.


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