Go Back   CruiseMates Cruise Community and Forums > Practical Advice > Tipping
Register Forgot Password?

Tipping Discuss policies, guidelines and protocol for tipping on ships here.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old February 1st, 2001, 01:44 PM
Barb Ficklin
Guest
 
Posts: n/a
Default There Goes Service Quality!

I must say- in the 15 cruises we have been on, the service has been good until the tip is given! SO just how will this impact service quality? During open seating (when the waiter you are not tipping directly does not serve you) the service is TERRIBLE and I am afraid this will be the case.
Reply With Quote
Sponsored Links
  #2 (permalink)  
Old February 1st, 2001, 06:25 PM
Donna's Avatar
Moderator
Admiral
 
Join Date: Aug 2000
Location: on my computer
Posts: 26,425
Send a message via AIM to Donna
Default Re: There Goes Service Quality!

Hi Barb,
Thats exactly the same thing I worry about, time will tell. I just hope this auto tipping will help eleviate the problem of people not tipping at all, thats the worst IMO




Donnassei
Reply With Quote
  #3 (permalink)  
Old February 11th, 2001, 09:54 PM
TLESA
Guest
 
Posts: n/a
Default Re: There Goes Service Quality!

That is definitely a good point. I've been on four cruises and the staff goes all out to make the guests feel like they are the most important people on earth. And that is for the tip at the end of the cruise. Who knows? With a built-in tip, quality service may very well take a back seat. Carnival should rethink this one.
Reply With Quote
  #4 (permalink)  
Old February 22nd, 2001, 12:48 AM
Anne Campbell's Avatar
Senior Member
Admiral
 
Join Date: Aug 2000
Location: New York City
Posts: 1,131
Default Re: There Goes Service Quality!

I'm sure the cruise lines will have a shake-down period in the service area. And, in general, I don't like pre-paid tipping at all. Princess, especially, should know better!

But if service does go down and passengers complain, they'll go back to the old system pretty quickly, I predict. There are too many ships, not enough passengers to fill them, to make folks unhappy.

These message boards carry a lot of weight. You can be sure the cruise lines read everything you write!
Reply With Quote
  #5 (permalink)  
Old September 16th, 2002, 08:11 AM
Bruce Chafkin
Guest
 
Posts: n/a
Default Re: There Goes Service Quality!

Barb,
This may help you.

Your comments are valid, but your logic is faulty. I agree that service on ships generally has gotten worse over the years.

But please read carefully: I have worked on 18 ships for 11 different cruise liines over the past 27 years. The internal tipping policies have been the same on every ship - ALL TIPS WERE POOLED. Please read that last sentence again. Its important.

When you gave me an envelope of some cash, it didn`t stay in my pocket very long. As soon as the last passengers disembarked the ship, all the service staff met at the Captain`s table in the diningroom. We all put ALL cash tips on the table for counting. Then the Maitre d` split and handed the money out to EVERYONE, based on a complicated point system administered by him. Today with auto-tipping, the smae system is in place. The only difference is that most of the cash comes from the Purser`s office. We still pool ALL the money in EXACTLY THE SAME WAY. NOTHING HAS REALLY CHANGED. Please read those last two sentences again. They are important.

To repeat, we ALWAYS knew we would receive a tip regardless of service levels. We still do know today that we weill receive a tip regardless of service levels.

Now please explain to everyone how auto-tipping has damaged service levels.

Once again, I agree that service levels have generally deteriorated over the years (I also observe that the quality of guests has deteriorated at the same pace), bu tyoumay be blaming the wrong reasons for the problems that exist.
Reply With Quote
Reply

Bookmarks

Similar Threads
Thread Thread Starter Forum Replies Last Post
end of May/June/mid July: Quality Companion for a Quality Cruise Athena Seeking Cruise Companion 4 April 16th, 2010 11:19 PM
Costa food and service quality? Love2Sail Costa 51 August 2nd, 2004 06:26 PM
POLL- What's dropped in QUALITY... the food, the service, th Kuki Chit - Chat for Cruisers 16 January 24th, 2004 05:02 PM
Quality Deen Carnival Cruise Lines 4 December 19th, 2003 06:14 PM
Quality of Mercury Rasul Sister Celebrity 10 December 12th, 2002 05:00 PM


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 

All times are GMT -4. The time now is 05:58 PM.
design by: Themes by Design

Powered by vBulletin® Version 3.8.7 Beta 1
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.1