Last week I sailed on the Disney Wonder. I had a massage that cost $75.00 for 25 min. and this was the first time I received a service on a ship where I did not tip. I was told twice the gratuity was not included yet I felt a tip was not warranted because of the high price. This girl was furious at not receiving a tip, and when I left she slammed the door on me. Guess this makes me a terrible person, however I take good care of the other employees on the ship.
Why wouldn't you tip after a massage? What was so different that you had to treat someone like that? If a $10 tip is so bad after spending money on a cruise and a $75 massage then you probably should stay home and stiff people there.
P.S Remember that she doesn't pocket the $75, so a tip was in order.
It was correct and incorrect not to tip.Depends on how u look at it.$75 for 25 min is Unfathomably expensive.NOT your fault Disney doesn't pay their employees enough.However,NOT the fault of the Therapist that Disney charges WAY TOO much.I am a Massage Therapist so I know of what I speak.If u knew the price before hand and chose to get the massage,then I think a $10 tip was in order.But I understand 100% why u didn't tip.I charge $1 per min for a Swedish Massage.Up to $2 a min for Deep Tissue,and $2 a min for Reflexology. So;$3 a min for a Swedish Massage is ALOT! Later.
I am also a Massage Therapist and I totally agree that $75 for 25 minutes is very expensive even for a cruise. And, a $10 tip...lol
I wonder if you go to the infirmary you have to "tip" the doctor or nurse there?
I feel that a Massage for an hour is worth $50-$60 (depending upon the modality) on land...that's $25-$30 for a half hour...and I don't even expect tips because I'm in the healthcare field. Why would someone spend 3x the amount of money for a massage that for 25 minutes cannot possibly be relaxing? They must whiz over your body like a sports massage. Thanks for the info because I was going to treat myself to a massage when I went on my cruise in 3 wks but now I think I'll just get my husband to give me a back rub...I'll bring the massage oil...
If cruiselines would pay their employees what they should be paid this would not be a problem. Also, any MT that slams a door on a client should have been reported..tip or no tip.
I got my massage on one of the port days, so it was at a discounted rate...$80 for an hour massage and facial and then I left a $20 tip on top of that. I was a little uncomfortable with the pressure of adding extra services and the sales pitch for the very high priced beauty products. I realize that its a part of their job but I went for a relaxing massage and left feeling like a slouch for not buying oils and lotions that I would probably never use.
Next time I will just have hubby give me a back rub too...lol.
Paradise - January 2009
Paradise - April 2008
Carnival Pride - Nov 2007
Paradise - Sept 2005
Carnival Pride - Nov 2004
Ecstasy - Jan 2004
Carnival Pride - Nov 2003
Elation - Nov 2002
On Cunard, all services (including massages etc) are listed at a $ price eg. $80 and on top of that they add a 15% gratuity. When you come to sign the slip, they leave a space for you to add some more. So, $80 *1.15 = $92 and hey presto - before you know it you've made it $85 or even $90.
Excuse me HOW RUDE to mention TWICE that the tip wasn't included,. Do Americans have such a strong tip mentality that you don't see how TACKY that is?? And then to slam the door , man that was the height of crappola.
The massage therapists are not as poorly paid as the waiters etc, so don't cry for them, they get a wage and possibly a commision on all the crap they try to guilt you into buying. I had my hair done once for formal night and she didn't even wash or curl it ( just an up do ) and it cost me an outrageous amount, plus the pushing to buy the hair adorment, and extras, give me a break, I mean it was like 50 american dollars( that;s about 70 in canadian) and took her all of 20 minutes( and no I didn't buy the extras) .Give me a break, a fool and his money are soon parted.I'm not cheap, I do tip but some of you guys strike me as silly always throwing money away, please throw some at me ,
While I agree that some of their prices are high, it is not the girl who gives you the massage who is charging the fee. When you took the massage you knew the tip was not included and at the very least you could have left ten dollars.
TEN DOLLARS for twenty five minutes, man, you don't tip your waiter like that do you, or your hairdresser, who incidentally problay spends at least one hour doing your hair.
IF it was a good massage, and IF she didn't mention TWICE that she wanted a tip., THEN I might have left five dollars.Sorry just not into throwing my money away, I work an hour for it so da** if someone else will get twice what I do for half the time. Many countries do not tip as liberally as the americans, and tipping in American dollars is exspensive!!! They are not americans, it is not an American ship, please explain to me why I should tip in American dollars( which , yes I do )
I tip for good service, I go to a local massuse every few months and allways tip about $20-$40 for an $80 one hour massage. A massage is very personal and I want to ensure that I get the best treatment on my next visit. I allways plan to tip but will not reward poor service or poor attitudes. For a massuse to mention that the tip is not included would result in no tip and no repeat business.
Phil a 50% tip is what I would call excessive tipping, but heck they must love to see you come in, or at least your money!To each his or her own, I just can't ever see tipping like that for anything ever.
Does no one ever just do a good job for a wage anymore, or just because they want to perform their job well.I really think society is not getting any better with this " what will you give me " attitude.
I do tip , and I have recieved tips, I apprieciate them, but excessive tipping is never neccesaryI .
I would normally give 10 to 15% for decent service and on some occaisions 20% for special service.I would have a problem with tipping someone more than I earn in 3 hours for 25 minutes of their time.At least a waiter at a nice dinner is serving you for several hours.
Hey p.g. this is one I forgot about. I had a massage on a cruise, 99 dollars I think.
I had to wait 45 minutes. I was putting my clothes back on when she finally came to get me. If you miss your massage they charge you 1/2 the price, if you cancel it is 1/2 the price. So I didn't know what they would charge if I just left so I had the massage.
It never occurred to me to tip, and I was in such a state waiting, not to mention I didn't get the girl I requested and nothing was said about why I didn't get her. So NO TIP.
That may be mean in some people's opinion but I didn't feel like it at the time and still don't. When you are there for something relaxing and you wait soooo long it does you no good to get a massage anyway. I will never and I mean never use spa treatments again on a cruise line.....
Anita, making you wait like that undressed, no way would I tip either. Really why is some peoples time more important than others. I think if they were running late then someone should have come in a explainedt it to you and offered another time, or a coffee or just something!!! I agree spa overpriced and because they have such a monopoly they don't really treat you right. I mean what are you going to do ?
You did the right thing, they could have prevented your unhappyness just by treating you with some respect, you were on time . no one cared, no one felt the need to explain to you the problem( why they were late and why you got a different girl) .
I tip when it's earned . Period.
PG, you are correct when you say that the waiter serves you for a longer time but he is not usually dedicated to your needs alone. The waiter is serving several tables with several people at each table. The massuse is serving only you for the hour.
Not to mention the fact that she is using her hands, knees, elbows, and in some cases her feet (look for the balence bar near the ceiling of some massage rooms) to directly force the stress from your body. 15 % seems low for good service. For poor service don't tip and don't go back--never encourage poor customer service with tips or repeat business.
In college I worked summers deliveriing appliances, stoves, fridges, etc., six or eight deliveries a day for little more than minimum wage. On rare occasions someone would give me a tip after a delivery. If I had been delivering pizzas a tip would have been expected. Now that my college days are over I tip for services that I appreciate and sometimes the tips are excessive if the service excedes my expectations.
I understand the girl was rude and that should not be accepted...but everyone including the spa works mainly on tips. They don't make the prices for the services and only get paid 5% of what they do. Maybe she was rude to you because the person before you didn't tip either
I had a 50 minute body massage on RCCL Enchantment of the Seas last September 2002 in port and I think that it was about 55.00/60.00 for the 50 minutes. She suggested me buying the products and receiving another massage before the cruise was over but never felt pressured. I gave her a 10.00 tip. Maybe excessive but I enjoyed it and thats what it's all about. I don't do massages except on a cruise so I considered it a splurge.