Go Back   CruiseMates Cruise Community and Forums > Practical Advice > Travel Gripes!
Register Forgot Password?

Travel Gripes! Gripe about cruises or getting to one.(airlines, taxis)

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old February 26th, 2001, 08:38 AM
Mary Jean
Guest
 
Posts: n/a
Default Celebrity's Compensation Policies

Last April I was booked on the Century and Celebrity chartered the ship for the week I was to sail. Celebrity did not notify me, I found out from a "Cruisemate" friend about the charter and had to notify my own TA that I had been bumped. This caused numerous difficulties for me which I will not get in to, but I wrote to Celebrity and basically was told that they thought the $150 per person onboard credit that they were giving us was enough. This year, I see everyone receiving 50% off future cruises when they are bumped by Celebrity. I know they are being bumped for a different reason, because there have been problems with the ship, but frankly I feel that Celebrity "elected" to bump me and really didn't make amends, but this year they are being much more generous with compensation. I love the cruise experience on Celebrity, and will be on the Millennium in a few weeks, but I have to admit that I still have a bad taste in my mouth from last year's treatment by the customer service staff. Does anyone understand the difference in compensation? Being synical, I tend to believe it is because the new ships this year are making headlines, while no one cared last year that the Century got chartered. At any rate, I still feel mistreated.
Reply With Quote
Sponsored Links
Reply

Bookmarks

Similar Threads
Thread Thread Starter Forum Replies Last Post
compensation after quarrantine lovetocruise2006 Celebrity 24 April 18th, 2006 10:16 AM
Compensation JeanC Royal Caribbean International 0 July 31st, 2005 11:32 AM
Lucrative Compensation venice Chit - Chat for Cruisers 0 April 23rd, 2005 12:17 PM
COMPENSATION FRAN G Travel Gripes! 2 March 17th, 2002 10:39 PM
Celebrity's Compensation Policies Mary Jean Celebrity 12 March 2nd, 2001 11:33 PM


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 

All times are GMT -4. The time now is 05:02 PM.
design by: Themes by Design

Powered by vBulletin® Version 3.8.7 Beta 1
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.1