We had booked 2 balcony cabins in Dec. & when we boarded last Sun. on the Ocean Princess we were informed that we had been downgraded 20 CATEGORIES to window cabins in the bow! No explanation was given. Even after we had our travel agent fax documents to the ship detailing our full payment & cabin #'s from Princess.
If you's like the whole messy story, please e-mail me.
not yet. The travel agent & Princess are both pointing fingers at each other. We hope they can sort it out soon & be done with it! At this point, we don't care who is at fault! We just want some sort of resolution!
we don't know. We had our room # on our printed tickets & receipts for payment in hand. The travel agent & Princess are each pointing fingers at each other. Wish they would sort it out soon! We just want compensation at this point. And will be very happy to book our next cruise with Royal Caribbean again.