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Old April 19th, 2001, 07:36 AM
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Join Date: Aug 2000
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Default PRINCESS CABIN NIGHTMARE

We had booked 2 balcony cabins in Dec. & when we boarded last Sun. on the Ocean Princess we were informed that we had been downgraded 20 CATEGORIES to window cabins in the bow! No explanation was given. Even after we had our travel agent fax documents to the ship detailing our full payment & cabin #'s from Princess.
If you's like the whole messy story, please e-mail me.
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Old April 19th, 2001, 05:02 PM
zoe1325
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Default Re: PRINCESS CABIN NIGHTMARE

What happened?
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Old April 19th, 2001, 05:40 PM
gogetter
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Default Re: PRINCESS CABIN NIGHTMARE

WOW,

A downgrade. that is the first time i have heard of that. Very sorry to hear of your loss. DID they reimburse you the difference in price ?
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Old April 20th, 2001, 07:02 AM
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Default Re: PRINCESS CABIN NIGHTMARE

not yet. The travel agent & Princess are both pointing fingers at each other. We hope they can sort it out soon & be done with it! At this point, we don't care who is at fault! We just want some sort of resolution!
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Old April 20th, 2001, 07:05 AM
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Default Re: PRINCESS CABIN NIGHTMARE

we don't know. We had our room # on our printed tickets & receipts for payment in hand. The travel agent & Princess are each pointing fingers at each other. Wish they would sort it out soon! We just want compensation at this point. And will be very happy to book our next cruise with Royal Caribbean again.
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