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Old October 15th, 2001, 01:45 PM
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Default Dining Room Service-Assistant Waiter

Assistant Waiter/Bus boy , his title may be different, but on many cruises this is one hard working guy. From early breakfast servings to midnight buffets and at every dining room meal, these
are the people who do most of the physical labor. He'll bring your bread , your coffee and your iced tea, in between, he'll carry 20 dinners up from the kitchen.If he's good he makes your waiter look great, if he's not good ,everything in the service can be just a bit off from the beginning of the meal to the end.
We have been lucky and have had nothing but good ones. I can't always say that the people at the next table would say the same.
What are your thoughts and gripes on this part of the service?
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Old October 15th, 2001, 03:33 PM
Ray Ray is offline
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Default Re: Dining Room Service-Assistant Waiter

Bill, I agree with you. This person should, in my opinion, be given more credit almost equal to the Waiter. This credit could be given in the increase of Graduity.
Normally these servants are newer to the industry and are working their way up. He works very hard.

RayB
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Old October 15th, 2001, 05:00 PM
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Default Re: Dining Room Service-Assistant Waiter

I generally find myself tipping a little extra here as I appreciate the effort they put in.
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Old October 15th, 2001, 06:01 PM
gogetter
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Default Re: Dining Room Service-Assistant Waiter

Hello,

I totallyagree. I tip more here also. The asst, has ALWAYS been the nicest person. The best sense of humor....just all around wonderful person. For all the work they do and to still have the best attitude......all i can say is WOW and kudos to them !
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Old October 15th, 2001, 10:53 PM
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sue sue is offline
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Default Re: Dining Room Service-Assistant Waiter

We had a great assistant waiter. She was so attentive. Only trouble was when we got to Freeport she never returned to the ship! It was the talk of the staff. Naturally the guy who took over was busy with his own tables so our service really went downhill for the last 2 days.
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Old October 16th, 2001, 12:32 AM
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Default Re: Dining Room Service-Assistant Waiter

I've been on 4 cruises and in all cases the assistant waiter was much more personable than the waiter. I tipped accordingly!!!!!!!Sue wrote:
>
> We had a great assistant waiter. She was so attentive. Only
> trouble was when we got to Freeport she never returned to the
> ship! It was the talk of the staff. Naturally the guy who
> took over was busy with his own tables so our service really
> went downhill for the last 2 days.
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Old October 16th, 2001, 10:51 AM
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Default Re: Dining Room Service-Assistant Waiter

I totally agree with you. The assistant has the opportunity to be funny and not all business like the higher ups in service. Our only adverse experience was on our last cruise upon the Grand Princess. Our assistant waiter had just been promoted and also (as many of Princess cruisers may know) that position also became the bar server/wine steward. I could not help but feel bad for this young man. Because of the "bar tendering duties" all of his other bus boy duties failed. No water refills, no bread refills, not even coffee with desert. His Service was terrible, but definetly not his fault. I blame the cruise line for cutting corners. They will not only loose good help but income from bar sales as these young associates don't know and are not taught anything about alcholic beverages and wines. They are just order takers IMHO.
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Old October 18th, 2001, 02:05 PM
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Default Re: Dining Room Service-Assistant Waiter

We have always had a great asst waiter/busboy.......However, we dont tip him more than the waiter. I may be wrong but here is my reason...The waiter was once an asst and worked his way up to waiter. So if the asst is good he will become a waiter and command a bigger tip. Would you want someone working at a level lower than yours to make more than you do? I would'nt. Called paying your dues.
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Old October 18th, 2001, 06:47 PM
gogetter
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Default Re: Dining Room Service-Assistant Waiter

Hello,.

Yes i agree Rick, BUT that doesn't mean that you can take it easy and give poor service and still expect a big tip because of what you did way back when as an asst. They should still give a smile and great service. But in my case, that hasn't happened except on our last cruise on RCCL.
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