This is in part to Kuki and his problem and to those who may be intersted,
. A good source of what consitutes a good TA can be learned from the writings of Judge Thomas Dickerson who the following WEB sites:
JudgeTAD'S Home Page or
Articles Of Interest
Both can be brought up via Keyword
TA articles are:
"Taking Your Travel Agent On A trip To The Court House."
"New York State Needs a Modern Travel Agent Statute"
""Instant Travel Agent.
While you are on his WEB site you might want to read " The Cruise Passenger Risghts and Remedies"
You should bring up Articles of Interest and scroll down since he has up-dated two of the articles mentioned above.
And all of this is free and the print is much larger than what you see on "Cruise Mates"
which is not for the weak eyesight readers
After asking for no reply I woke up my tired, worn out message center known as a brain and realized I forgot about another reference book.
For input on travel agents, the authors briefly cover the subject. The book is:
"Trouble-Free Travel...And What to Do When Things Go Wrong" by Attorneys Stephen D. Colwell & Ann R. Shulman.
Nolo Press , Berkeley
950 Parker Street
Berkeley, Ca 94710-9867
I browsed throughh a copy in our local Barnes and Noble store before purchaing it.
Most likely the least expensive source is Amazon ??