I copied and pasted this from my review so I wouldn't have to retype. Fortunately, this was the only thing on our last cruise that seriously annoyed me. We were on The Mercury on Jan 10. Everything else was great, I'd just like to shake the brilliant individual that placed the pool, and the likewise brilliant individual who thought it would be a good idea to drain the pool on sea days. All kiddie pools on every ship we've ever been on have been on the stern, and only drained at night. Counselors are never responsible for kids in the pool, parents HAVE to be there period, so where's the safety issue??????? Read on and you will know WHY Celebrity's hot tubs are full of kids. We travelled with our 2 boys, ages almost 6 and 4, and the stowe away due in May.
My complaint is on the placement and policies regarding the children's pool. I don't in any way blame the wonderful staff, because they like any of us in any job are only following the orders handed down. The children's pool is also extremely adoreable, but placed right outside the fun factory, in full view of the children inside, and only open while the ship is in port. If you plan on taking your children to the beaches, don't expect them to ever play in this nice pool. We skipped the beach in Cozumel and did the pool. We had several little long faces looking at us who couldn't come in the pool since their parents were ashore. I felt sorry for them and the staff having to say no to them. We got kicked out of the children's pool early because there was an activity planned on another deck and the door would have to be locked. Since the fun factory is the only way in/out of the pool, families wanting to spend time with their children there are not even guaranteed to have the whole time in port in the pool. I hope by pointing this out in this review and in the questionaire that somebody with decision making power listens, and changes policy. Safety wise, there is no reason the pool shouldn't be open at sea, given parents HAVE to be there for the children to use the pool, and there's no life guard at any pool, at any time period. Also the 1 foot pool is a lot safer for children to play around than the main pools and hot tubs. When I asked about the pool on the first sea day, I was advised by the children's staff to use the hot tubs with them. Entering the area, there's a sign that children under 16 must be accompanied by and adult in the whirlpools, however right over the hot tubs, there's a sign for "adults only." The last day and finding out I would have only 15 minutes in the children's pool before another outing on a different deck, I caved and took the children in the hot tubs. It was their first time in them and they were in seventh heaven!!! The next time we cruise, I don't know if they will have any interest in the children's pool knowing the joy of hot tubs.
(By the way, they were good in the tubs. No canon balls, splashing etc, but they did laugh at the bubbles tickling them. )