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  #1 (permalink)  
Old February 23rd, 2003, 05:16 PM
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Default Upgrades

Does it seem like more and more folks are hoping that if they book and pay for the lowest cate that they will be upgraded to a balcony or even a suite? Lately all I have been reading posts are from these people and I almost got nasty with one because he booked a cate 1A on CCL and was hoping for an upgrade. I always book what I can afford at the time because more than likely that is where I will be. Anyways I'm getting annoyed reading those posts from people who expect to get something from next to nothing. Thanks for letting me vent.

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  #2 (permalink)  
Old February 23rd, 2003, 05:49 PM
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Default Re: Upgrades

I'm with you on that one. We book the cat and location we want. So far we are happy in the middle, between promenade and pool deck. Although on our 3 day PNW trip the suite was nice, esp. for 3 of us.

richard
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Old February 23rd, 2003, 08:28 PM
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Default Re: Upgrades

I think part of the problem was brought upon by posters on the bb's bragging about their upgrades. Then newbies (like the poster nushnakka is referring to) read these posts and maybe didn't really research the cabin category they were booking as a guarantee, and they think that huge upgrades are the norm, not the exception; and that usually upgrades occur from inside to inside and outside to outside and balcony to balcony.

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Old February 24th, 2003, 01:17 PM
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Default Re: Re: Upgrades

well said.
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Old February 24th, 2003, 01:20 PM
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Default Re: Re: Re: Upgrades

Thanks all! I was beginning to wonder about this. As long as I can afford it I am happy with whatever I can get, even if it means the broom closet! I just was never concerned with upgrades and those braggerts and the newbies thinking what can they get in upgrades by booking the lowest cate just hit a nerve.
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Old February 24th, 2003, 04:05 PM
Paul Beighley
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Default Re: Re: Re: Re: Upgrades

I have cruised 18 times and have never gotten an upgrade after the initial booking. I have nwever been able to understand how others have gatten those fantastic upgrades. makes me wonder just a bit.
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Old February 24th, 2003, 05:20 PM
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Default Re: Re: Re: Re: Re: Upgrades

The folks who brag about upgrades are usually those who book a guarantee catagory rather than a specific cabin. Sometimes they will get upgraded, perhaps a very lucky few get a nice upgrade. More often than not they get what they paid for. And sometimes the get stuck under the disco, next door to the casino or in some other awkward cabin. They don't post that for others to read. It's kind of like listening to gamblers. They will always tell everyone when they win. Rarely do you hear the losing stories.
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Old February 24th, 2003, 05:35 PM
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Default Re: Re: Re: Re: Re: Re: Upgrades

I went with a guarantee one time and had the worse cabin on the deck. Last cabin to the rear of the ship with a porthole that was five foot deep. Never again. We have cruised 20 times and have never had an upgrade so now I book the catagory and cabin I am happy with. The only really good deal we got was on Princess on a 10 day Panama Canal that they asked if we could change sailing dates and gave us 50% off. We saved $1800 and booked another cruise with the money. SUCH A DEAL
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Old February 24th, 2003, 10:51 PM
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Default Re: Upgrades

I have booked a guarantee several times. I have had moderate upgrades which were basically one, two, or three grades within a category and I have gotten one excellent upgrade. that was a complete fluke. My last cruise to South America, we booked a guaraneed cat. 7 on the Zenith and that is just what we got. Upgrades are like winning the big jackpot at the slot machine. It rarely happens and if it does, it is usuallly not much f a jackpot..
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Old February 25th, 2003, 05:39 AM
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Default Re: Upgrades

I think that alot of the lower cats get upgraded so that the cruiselines can continue to offer the lower cats in advertising. The 399 including pp that you see is for 1a type cabins. If you book a specific cabin 18 times or 1800 times then you will not be upgraded. I ve come to the conclusion that all upgrades arent really upgrades. Use Carnival as a example and a cruise I took once. I bought a cat 1a guarantee which is a room with a porthole. Well I was upgraded to a 4D cabin inside and no window. So you tell me was that really a upgrade or not? ... Just remember they fill the ship from the bottom up and they want to keep steerage open due to advertising concerns. They arent upgrading those lower cats because they think you're such a wonderful customer. Its all part of the marketing strategy.
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Old February 25th, 2003, 06:26 PM
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Default Re: Re: Upgrades

I have to agree with ya'll on this. I some how find it hard to believe that some say they book a 1A and get a catagory 12. First cruise I booked, I paid for and got 6A. This time around I booked a 6A and got upgraded to 6D but this was Carnival's offer anyway on this ship which my TA made it sound like she got me a great deal until I checked online and seen that was being offered to all. The only difference is the deck. The room is still the same. I just can't see them giving a person a suite with balcony that cost triple what they original paid unless an error was made or overbooked ship with only suites left.
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Old February 27th, 2003, 10:24 AM
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Default Re: Re: Re: Upgrades

"I just can't see them giving a person a suite with balcony that cost triple what they original paid unless an error was made or overbooked ship with only suites left."

I agree - it wouldn't make those that paid for their suite very happy to learn that the person next door only paid 1/3 the cost.

Sue
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Old February 27th, 2003, 11:26 AM
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Default Re: Upgrades

Diane,
In a way I blame the cruiselines themselves for much of this. They have actually been too accomodating. If they start booking people into the cabins they pay for and keep them there then it will not be as looked upon as almost a 'right' to be upgraded like it is now.
ADVICE: NEVER BOOK A CAT YOU ARE NOT SATISFIED WITH. You probably will get just that cat cab.
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Old February 27th, 2003, 02:43 PM
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Default Re: Upgrades

I just had to reply. We booked an 8G balcony cabin through icruise.com on CCL for our honeymoon. In January, the price dropped $150 pp compared to what we paid, we asked for a refund, but it was within 71 days of sailing.

Then, in February, the price dropped $400 per person, to the point we could have afforded a 9A Deluxe Balcony for the price we already paid. I asked and they upgraded us to a 9A - 50 sf bigger cabin, and 25 sf bigger balcony.... and it is our honeymoon....

I did not book an 8G EXPECTING to be upgraded and was quite happy with it. However, when the price fell through the floor, I was not happy. Now that the prices are dropping, I see nothing wrong with upgrading those and reselling their cabins.

I don't see anything wrong with *asking* for an upgrade or shipboard credit for that matter. They can only say "no" and the squeaky wheel gets the oil...

Jenni
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Old February 28th, 2003, 07:17 AM
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Default Re: Re: Upgrades

A cruise I've been watching in June is now going up in price! Drat! I watched it drop in December and January and the first of February but when I checked yesterday the price has increased about $15 per person.

It's a family reunion cruise and we decided to book in March at whatever price was posted at that time. We didn't want to wait too long for fear of not having enough cabins left available. We'll see what happens in a few weeks.

I wonder if the gas prices are driving this increase?

Regards,
Thomas
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Old February 28th, 2003, 11:17 AM
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Default Re: Upgrades

dont know abut other ships but on hal you CANNOT go from the cheapest inside to a full suite. the best you can hope for is a few decks upgrade to an outside cabin.

mini suite people can hope for a full suite and i know this is true because on our alaska cruise we were in an a mini and were upgraded to a full suite and the people that were booked in our full suite originally we upgraded to the penthouse--we became friends with them and spent some time in their cabin and it was wonderful

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Old March 4th, 2003, 11:07 AM
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Default Re: Upgrades

I booked an inside cabin for my cruise. Mostly, I really don't care what my room looks like, as I don't plan on doing much in it but sleep! 2 weeks after booking my cruise, it was discounted a total of $500 (for 2 people)!! That was a major discount in my book. I called my travel agent, and she said she could refund the difference if I would re-book it as a guarentee. Frankly, I don't really care about what exact room I'm in, so I agreed. I'd much rather have that extra money to spend on other fun stuff for the cruise! I don't expect to be upgraded, but it sure would be nice to be! I won't be upset if I'm not. Personally, I think it is a good idea for the cruise ships to upgrade people for free if it is not booked by sailing time. It's good PR!
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Old March 5th, 2003, 10:25 AM
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Default Re: Re: Upgrades

We always book a guarentee but we make sure that we would be happy sailing in that catagory at that rate. So far the upgrades have smiled on us but we know that we are lucky too. We are fine with that inside cabin, my hubbie likes the darkness that you can easily get so he can nap during the day if he choses.
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Old March 7th, 2003, 09:45 AM
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Default Here's how Carnival does it.

http://www.cruisenewsdaily.com/nf20206.html

In this article, they interview Brenda Yester, Carnival's VP of Revenue Management.

I've received 3 upgrades now on 3 cruises, but like every one says, never a 1A to a suite. Twice up a few decks, once a 9A to a 12A but that was due to Carnival messing up my airline tickets.

Denise
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Old April 20th, 2003, 08:05 AM
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Default Re: Upgrades

We took our first cruise last year on the MS Norwegian Sea, originally booking a cheapest oceanview cabin (category H I think). I knew we were taking a risk, but felt adventurous.

A couple of months before our sailing date, I called the cruise line to inquire about the possibility of a paid upgrade. While they couldn't offer me anything I felt was affordable, they did tell me we'd been upgraded to a category DD cabin.

While this was a nice upgrade, higher up, slightly larger cabin, picture window instead of porthole, it probably wasn't as big a deal as it might seem simply because the cabins on this ship are all fairly similar (read small) and even the seven or eight level jump we experienced wasn't that remarkable in terms of cabin space. This was just one of those cruises where most others booked specific cabins and didn't chance a guarantee.

Ten days before sailing we did pay for an upgrade to the owner's suite ($250 pp more). On our way to the suite, we passed the cabin we'd be upgraded to. It was perfectly nice, in a decent location and all, and I'm sure we'd have enjoyed our cruise if we'd kept that cabin too.

On the other hand, the owner's suite was very nice and we ended up getting it for about a third of the regular price.

There was certainly some luck and some risk involved. We could have just as easily ended up under the disco or the galley.

Dan
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Old April 21st, 2003, 12:56 PM
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Default Re: Upgrades

i wonder if people realize that if you book the cheapest quarantee on the ship that you will not be moved up to the penthouse --------most lines will only allow so much upward movement to a better cabin --------also remember that there are a lot less expensive rooms on a ship then expensive ones---------book what you can afford and be happy with what you booked and dont ever count on the upgrade

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Old April 21st, 2003, 01:16 PM
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Default Re: Re: Upgrades

A while back someone posted an article from a cruise executive who explained the upgrade process. Generally, she said those who paid the most for their cruise will be the ones upgraded first. So before anyone is upgraded from the lowest inside to a suite you have all the others on the ship who paid for demi-suites, balconies, and outsides ahead of you.

Regards,
Thomas
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Old April 21st, 2003, 01:30 PM
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Default Re: Upgrades

We go as a group usually when we cruise. We have been upgraded as a group. But never do we expect to be upgraded. We usually go for a 4A and after all we sleep in there. We are active and spend most of our time on the decks. Not in the rooms. The upgrade was up 3 decks.. Same inside rooms.. It was a nice surprise and we were very pleased. I never ever thought we would ever get a balcony or suite. We are booked on the Pride next. Looking forward to a pleasant cruise once again. Upgrade or not. makes no difference. We have great cruises what ever we end up with. Char
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Old April 22nd, 2003, 06:39 PM
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Default Re: Upgrades

I am not sure of the price difference between a Cat 11 and Cat 12 on Carnival.I always pick a Cat 11 and have not been upgraded as of yet.I pick Cat 11 because it is larger and has the jacuzzi tub,and more room for me to move around.I am going on May 24th and paid $800pp for a total of about $1,900.If I get upgraded,Great;If not,no big deal..
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Old April 23rd, 2003, 12:51 AM
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Default Re: Upgrades

Same here....going on Conquest for the 2nd time and booked 2 rooms - a 4A and 6A guarantee. The ship in not nearly sold out and we are hoping for main deck vs. riviera. If not, no problem. We are NOT expecting or even hoping for a change in category. I had a balcony for 2 on Conquest in January and it was nice but we need the extra floor space this time with 3 people in each room.
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  #26 (permalink)  
Old May 1st, 2003, 07:44 PM
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Default Re: Upgrades

We have received several upgrades, usually a category or two up. We book a guarantee, knowing full well that we may end up in the lowest category which is all we paid for anyway. You must be prepared to accept the lowest....just in case. Then you can be pleasantly surprised with an upgrade. In any case, just go and enjoy !
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Old May 9th, 2003, 04:18 PM
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Default Re: Upgrades

I have never been on a cruise. After booking our first cruise, Pacific Princess, RT from San Francisco to Alaska, I did a lot of reading of cruising type forums. From them I found out about booking guarantees... I also felt that upgrades were also a "loyalty" perk.

Well, I just made our final payment, and within two weeks I heard from our TA that we had been upgraded from a BC, outside with balcony, to AB, minisuite. We were thrilled. But, who can explain the rational on how Princess is making there decisions.

Could it be that sales are slow and it is easier to sell the lower priced staterooms? I guess I'll never know, but I will be grateful.

Go figure,

Dave
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Old May 9th, 2003, 04:50 PM
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Default Re: Upgrades

That's probably a good guess, Dave. lower categories tend to sell quickly so Princess may have bumped you up from BC because they felt they could sell it again before finding a buyer for an AB. I also have a theory that lines may upgrade a first timer as an incentive for them to book again.

I'm sailing RT from San Francisco to Alaska also, but in September on the Harmony. When I made my reservation last year, the single supplements made the fares for the two lines about the same. I didn't care, as long as I could drive to the pier. I used to enjoy flying, but I'm tired of dealing with strip searches.

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Old May 10th, 2003, 07:27 AM
Mary K
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Default Re: Upgrades

I sure do wish I knew how the please the upgrade fairy. We will be sailing for our 10th time on Celebrity and the only time we got an upgrade was immediately after 9/11 when all the ships were empty. I must be doing something wrong when I hear about people getting upgrades. Oh well ...
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Old May 10th, 2003, 02:09 PM
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Default Re: Upgrades

Last september i was booked on the norway and was offered an upgrade. They wouldn't tell me what kind of an upgrade so i turned it down. I knew what kind of a room i had. Don't like surprizes. Henry
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