So ousoonerfanintexasm, how much of your commission do you refund back to your clients in the form of lower fares? This is a typical practice in the cruise agent business and why fares can be negotiated and why people ask. Any cruise traveller in the know knows it can't hurt to ask.
Personally, with an attitude like yours, I wouldn't want to be one of your customers. Sounds like all you want to do is have someone call up for an already established price and you enter it in the computer and make the commission. Good TAs know there is a lot more to their profession than that. A good portion is called "customer relations" (to say nothing of research and information) and you don't seem to have a handle on that.
As a travel agent, you are supposed to know more than what is "on the piece of paper" in front of you. If you don't, then you are just a desk jockey at an agency that specializes in travel, not a true travel agent.
Wow Pea you got it figured out kind of like when you go to buy a car, the salesman walks up to you and you say just looking and he says "well if you need me let me know", and moves on to the customer that has thier checkbook out ready to buy a car. We are required to book a certain amout per month to recieve a commission, and if we don't we recieve nothing. So if you don't like my attitude to bad I make my quota and many others don't and that is because they spend to much time with lookers.
I guess I have to give you some credit for being honest. I can see this from both sides having worked in sales previously and as a customer. Recently I bought a brand new car. I'm sure I' ve drove my sales person crazy by asking so many questions and going back for 4 different test drives. Eventually, I bought the car from her though because even though I could of gotten a slightly better deal on the car from another dealer, she had taken the time to provide good service. On the other hand, I know many people who would of gone for the lowest price.
I will say though, that I'm glad you aren't my TA. When I booked my latest cruise, my wife had lots of questions, and our TA has done a great job in answering all of them. I would suggest to you, that you might do even better to politiely answer the questions asked though, and realize that not everyone asking for a discount price is a low class person, but simply looking for a deal. I would imagine you do this in your own life as well. Why wouldn't you look for the itme that meets your requirements for the lowest price?
ms Zuiderdam - May 2006
Carnival Mardi Gras - July 1991
RCCL Viking Serenade - November 1994
Carnival Pride - September 2004
ousoonerfan I can relate I sell houses, of course people have a pretty good idea what they are looking for.Sometimes thier price expectation and don't match up with the area they want to live in. Well all I can say is Go SOONERS
All this talk about rude cruisers amazes me. Itís not cruising that makes people rude. The rude people were rude before they ever got on the ship and will be rude long after they get off.
In fact, Iím sure I met several of my cruise-mates on the highway driving to the ship. Several of them even held their hand out the window to let me know that I was #1 in their book. I returned the favorite and let them know that they were #1 with me too.
I run across them in the shopping malls trying to get that last minute item before getting on board, pushing and shoving. In the restaurants eating their last meal ashore and stiffing the waiter because they had to save money for cruise expenses.
No rude people are not just on cruise ships. However, in our minds a perfect vacation does not account for people to be people and when they "comeas they are" we are not prepared.
Will Rogers said, ďthe price oil will go up, the price of oil will go down, but the one thing that will never change, is that people are no damn good.Ē If you look at it from his perspective, you would not be disappointed in others, because they are just being who they are.
Just about the time Iím ready to accept Will's theory on life, someone takes me by surprise and ruins a perfectly good notation and makes me have to reconsider.
Wow this is great fun - like kids on a schoolground! Little old me - let's see - got a few bucks, didn't earn it (inherited) - not highly educated but manage to answer most of the Jeopardy questions - and - my dh and I would be considered "Cheap" by most standards. I cut his hair - I go to the beauty school to get mine cut - only $7.00 - but I usually tip $5.00 on top of that - so that makes me noveau (sp?) riche, no degree, and a nickle and dimer - wow - me bad. . You all have a great day - and remember kids - play nice. TTFN Jennifer
I'm not really sure where this discussion is going, but I feel compelled to mention my own experience on a Harmony Alaska cruise last year. I chose Crystal for a number of reasons. First, it was one of the few to offer round-trips from San Francisco - the only port I can reach without air travel, and for me that's a wonderful incentive. It also happened to be the cheapest booking I found for single travelers. I know that's hard to imagine, but believe me when I say I researched every other option in arranging an Alaskan trip. I knew of the line's reputation for for outstanding service and amenities, and I was not disappointed. Of the dozen or so ships I've sailed, the Harmony featured the best food, entertainment, accommodations and shore excursions. Service really is a cut above. They treat passengers like pampered guests rather than anonymous ticket holders.
About the passengers, let me say this. They were among the most knowledgable, well mannered travellers I've ever encountered. I didn't detect an air of snobbishness from anyone. The only people I've run into who seemed concerned about social status were those who made a big deal about having the luxury suites on other ships. Even the children - the few we had - were well behaved and fun to be with. I've enjoyed every cruise I've ever taken, but I'd rank that Harmony trip at the top of the list.
I thought this might of been a dead subject but you raised it from the dead. Hazelson your post doesn't make sense but it seems to be a poke at rich people. I sell real estate and work dam hard for my money and some might consider me rich. When I book my first cruise I will go for the suites. I read ousoonerfans first post about people not reading internet ads, and I believe this is a takeoff from that it seems like this board have made him out to be the biggest a**hole here and I don't believe he is. If you want to go on a head hunt go after Melissa ( children under eight shouldn't cruise.) In real estste I can spend alot of time with people, but I won't if they are wasteing mine. First I make sure they qualify and what they qualify for (250,000, 125, 000 or 75,000 home first, ) based on what the bank says. If this is a married couple I will take them out when the two of them are together because I know a decision won't be made unless both parties agree. Now we advertise houses STARTING IN THE 80K and some people believe that is a 3bdr 2 bath 2 car garage. This doesn't happen much. While I am a first time cruiser I couldn't imagine just calling up a TA and not haveing a clue what I wanted maybe because nobody has ever told me I just want a house, doesn't matter where or how many bedrooms it has. It don't matter if it has a garage hell I don't care if it has a bathroom or not. So I will say in closeing you are reading in ousoonerfans post the other side from the prospective of a travel agent so lay off the guy/girl and let this subject die.
donald, I think that what put many backs up regarding oursoonerfans posting was the insinuation that going on a lux line guarantees that you won't encouner rude peole, and that it's the people who pay less who cause the most trouble. Sort of a the "poor ( or cheap) are not well behaved " . Read her/his post again and maybe you will see what I mean.
The topic of THIS post IS " what is it with RUDE cruisers"
BTW when you are on a cruise and you encounter soome rude behavoiur do you stop to ask" and how much was your cabin?" to the cruisers who are being rude? So how does anyone know who paid what and who is rude based on paying how much?
P.G. I haven't taken a cruise yet but when I do when (and if) I encounter rude behavior I won't ask how much thier cabin cost. In one of my post I said the topic should of been "what is it with miserable cruisers." TR cruiser did indicate that he/she had good expierences with cruisers on Crystal.
Ousoonerfans first post was "why can't people read internet ads" then he/she started this one and it became what I call a pissing match between several other posters. There was no response after the 15th untill yesterday I was saying maybe in a long winded way let the subject die this is old news we are in a new week. Then a seperate subject was started on this poster when I feel that "kids under 8 shouldn't cruise" is much worse. I mean after all wasn't she a kid once or was she Gods little angel
Donald - I believe my post was poking fun at ME! Just my way of saying that people should not be so judgemental of others - I can say whatever I like about myself but I don't have the right to condemn anyone else for stating their side of things. On the "real estate agent" thing. I had one once (we had a daughter with muscular dystrophy at the time - we have since lost her) who could not understand the concept of a one level home, that was wheelchair accessible. She showed us several different options - all with stairs. When we suggested stairs don't work well with a wheelchair - she just gawked at our daughter and said "you mean she doesn't like to walk at all!" Needless to say we chose another agent when we purchased our home - and the real estate agent "wasted" several hours of our time. Have a great day - and remember if you can't laughh at yourself life ain't worth livin' - TTFN Jennifer.
Won't take Celebrity again!! We should be informed when a cruise is for one group of people and the whole cruise is geared toward them. They had their own entertainment, their own food and they pretty much took over the ship. And their kids were everywhere. And I thought the ships crew should have said something to these out of control children, but I guess their hands are tied? When part of the ship said adults only, that's what it should have been, but no one even stopped the kids from going into the adult section. Well i learned my lession, don't cruise!!
GLW513, thanks for clarifying, I didn't know who " they" were!I didn't know about charters.So you mean a whole group can book a ship and just a few" regular "people get stuck with them?
Zack your answer was not helpful.
pg - Companies often charter cruises. And if there are cabins available, then they are offered. From what my TA friend and from reading posts here and on other websites, they are not very pleasant. Everything is catered around the company chartering the cruise. In some cases religious groups charter cruises and the casino and bars are closed, the entertainment is changed, etc. So Im not sure what those individuals that book a cruise knowing that it has been chartered do.
Some of the rudest people I have ever had the misfortune of meeting have been at very high end, exclusive hotels. I don't think it is a "cruise" issue, I think it is a societal issue. It was once considered rude to curse but now it is difficult to find a radio station with music that doesn't have words bleeped out. Consideration for others is not fashionable anymore. I just stay away from crowds when I can and book my own excursions with limited numbers of people, preferably with only friends or people I meet onboard.
"I am takeing my first cruise in October for my 4th anniversary on Crystal."
For my 4th anniversary we are taking a cruise on Crystal.
" I am almost nervous because I am hopeing this will be a wonderfull anniversary. "
I want this to be a wonderful anniversary. What's with the "almost nervous"?
"It seems like all I hear about is people cutting in the buffet line or loud drunks rowdy kids (we have two young ones so that won't bother me though they aren't going.)
I can assume(azzume) that you haven't gone to the web site, because you would educate yourself on all the things that the cruise offers. Have you ever heard of comma's? Good thing for all those traveling on the ship with you that your kids aren't going.
" Is it just a few or what".
Just a few or what? Please clarify what you mean? Do you mean just a few of you or what?
People of means or class don't use the word "cheap", it's "inexpensive"
" I am hopeing we won't run into that."
What are you hoping to not run into? Yourself?
"As a travel agent I picture that person that says I want to go on a cruise for 300.00 total being the troublemaker."
I say that any TA that prejudges anyone should find another profession, because you never know who has or who doesn't have money.
I don't see how you 1) got out of school, 2) got to be a travel agent, 3) haven't had the crap beat out of you- either verbally or physically.
As one post said if you are just yanking chains well at least I feel good about yanking yours.
Would people of means or class use the word "crap"? I would think they would say, "beat the bowl movement out of you" or something similar to set themselves apart from the rest. Oh Buffy, I can't believe I said crap, oh poo!
Word usage or verbiage has nothing to do with social status. It might depend on what part of the country your from, your family background, occupation, old money or new. If your trying to insult someone, you might say they are cheap, but you wouldnít say they are inexpensive. Inexpensive is a word saved for describe a bargain. Cheap is usually a derogatory term, as in cheap seats.
True, since the average person reads and writes on a 10th grade level. Key word is average. I'm not saying anyone on this site does. Business classes advise that you should write to communicate with the average reader.
What is it with the people in here nothing had been said on this topic in four days and all of a sudden alazybeachbaby starts the pissing contest all over again. I have to give ousoonerfan some credit maybe he isn't the sharpest knife in the drawer I don't know but at least he is above this pissing contest that some of you are trying to turn this into.