Go Back   CruiseMates Cruise Community and Forums > Practical Advice > Travel Gripes!
Register Forgot Password?

Travel Gripes! Gripe about cruises or getting to one.(airlines, taxis)

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old December 31st, 2007, 07:55 PM
misguidedangel's Avatar
Senior Member
Admiral
 
Join Date: Feb 2007
Location: Edmonton, Alberta
Posts: 1,670
Send a message via ICQ to misguidedangel
Default Travel agents

I am tempted to use the PVP's just once to see if I get better service. The travel agents I have used all seem nice and willing to help, but sometimes they just blow it. The first travel agency lost the tickets in their interdepartmental mail system (the tickets probably did a tour of the city)

The one I used to book my Triumph cruise was nice, but she didn't know her travel information or anything about cruises. Travel agents should have travel experience....

I went to an agency with a good reputation and went in to book my Liberty cruise only to be told if I was an existing client they were too busy for new clients....Uhm, I was shocked..

Finally, the 9/08 cruise I booked at a well known travel agent chain in Canada and the agent was very nice. They sdeem to be too busy to deal with bookings more than 6 months out. The agent I went to left and the man who is handling it now referred to the ship I was going on as Liberty of the Seas, which is RCI and I am on Carnival Liberty. I'll have to remind him to look at the info instead of assuming....

Next time, I'll consider a travel agent for travel insurance and book the cruise through the PVP or online. Heck, if everything was perfect life would be perfect!!! (Wishful thinking!!!!)
__________________




1991 Holiday
2007 Victory & Triumph
2008 Conquest & Liberty
2009 Valor, Freedom, and Splendor
2010 Glory and Liberty
2011 Glory

I gotta go where it's warm.....

Over 40 victim of fate.....
Reply With Quote
Sponsored Links
  #2 (permalink)  
Old December 31st, 2007, 08:13 PM
Donna's Avatar
Moderator
Admiral
 
Join Date: Aug 2000
Location: on my computer
Posts: 26,501
Send a message via AIM to Donna
Default

I think you just need to find a good cruise travel agent, there are some good ones out there. Feel free to e-mail any of the Cruisemates staff for some recommendations.
__________________

Message Boards Moderator
Reply With Quote
  #3 (permalink)  
Old January 1st, 2008, 11:18 AM
DayvidB's Avatar
Senior Member
Admiral
 
Join Date: Oct 2007
Location: UK
Posts: 1,019
Default

"Travel agents should have travel experience....",,,,,agreed or at least be qualified and experienced to do their job.

Some folks can get away with selling in their jobs, sell you a second hand car or insurance, sell you wall or floor coverings. That sort of stuff, hey it's your own judgement that kicks in regarding the deal, quality and the appeal of what you see.

But this is a persons as yet unknown vacation we are talking about, and that can cost a lot of money that these alleged "TA's" are selling.

I do expect a certain expertise in what they can do for me, but not an expertise in being able to read a screen, and then count off the "deal of day".

Tooooo many people called TA's these days that are actually not,,a big problem
Reply With Quote
  #4 (permalink)  
Old January 1st, 2008, 01:51 PM
misguidedangel's Avatar
Senior Member
Admiral
 
Join Date: Feb 2007
Location: Edmonton, Alberta
Posts: 1,670
Send a message via ICQ to misguidedangel
Default

I'd check with the cruisemates staff, but I doubt they would have any agents for Canada or the city I live in, or rather they would be located on the opposite end in the city I live in!!

I'm going to see if there is a cruise only travel agency in the phone book, there was one close by, but it closed down and moved a 30 minute drive away!!!
__________________




1991 Holiday
2007 Victory & Triumph
2008 Conquest & Liberty
2009 Valor, Freedom, and Splendor
2010 Glory and Liberty
2011 Glory

I gotta go where it's warm.....

Over 40 victim of fate.....
Reply With Quote
  #5 (permalink)  
Old January 1st, 2008, 02:30 PM
Donna's Avatar
Moderator
Admiral
 
Join Date: Aug 2000
Location: on my computer
Posts: 26,501
Send a message via AIM to Donna
Default

I live in the Midwest and use a travel agent that is on the East coast, has never been a problem. I have her phone number and e-mail address and she ALWAYS returns calls and e-mails the same day if possible. So, don't try to just get an agent in your town, it really doesn't make any difference.
__________________

Message Boards Moderator
Reply With Quote
  #6 (permalink)  
Old January 1st, 2008, 04:00 PM
Kuki's Avatar
Moderator
Admiral
 
Join Date: Aug 2000
Location: Right here :)
Posts: 22,385
Send a message via AIM to Kuki
Default

Quote:
I'd check with the cruisemates staff, but I doubt they would have any agents for Canada or the city I live in, or rather they would be located on the opposite end in the city I live in!!
I'm Canadian. Haven't used a Canadian Travel agent since my 2nd cruise in 1995. I've tried getting quotes several times, and in Canada they don't seem very interested in competing, because they never come close to matching prices.

There is a big consortium in Canada that many agencies are connected to... it's called Encore cruises, and I've found they don't discount any prices.

Canadians who cruise for the most part don't investigate enough in simply finding a good travel agent in the U.S. When you find a good one, things go smoothly, and the prices are better. And you can still phone or e mail anytime you want, so it certainly doesnt matter to me if they are arent around the corner in the local mall, they are close enough to contact.
__________________
Kuki
Reply With Quote
  #7 (permalink)  
Old January 16th, 2008, 07:56 AM
Junior Member
Passenger
 
Join Date: Jul 2006
Posts: 21
Default best TA

the best thing I ever did was going through a TA. Infact I got his his name through one of the members here. I was first a little worried about a TA ion the west coast and myself living here in the east coast but the things he has done to help our cruise go smooothly was great. We had to change dates due to scheduling problems. Also we had to change cabins because my wife didn't like bing in front of the ship, both of those problems were solved in minutes. As the person always says "thats why I'm here. He awners all of your emails same day. This guy specializes in RCC cruises. He's the best. Plus he throws in a few things your way like free insurance a bottle of wine. Not bad. If you want his email give me the word.
Reply With Quote
  #8 (permalink)  
Old January 16th, 2008, 03:47 PM
Member
Familiar Face
 
Join Date: Jan 2008
Location: Appleton, WI
Posts: 39
Default Travel agents

I'm showing my igorance again. What's a PVP?
Reply With Quote
  #9 (permalink)  
Old January 16th, 2008, 04:03 PM
Junior Member
Passenger
 
Join Date: Nov 2007
Posts: 13
Default Re: Travel agents

Quote:
Originally Posted by Marvia
I'm showing my igorance again. What's a PVP?
Not no queston is igorant I think it means (personnel vacation planner )
__________________
texas lady

url=http://www.cruiseclocks.com/][/url]
Free Cruise Clocks
Reply With Quote
Reply

Bookmarks

Tags
agents, travel

Similar Threads
Thread Thread Starter Forum Replies Last Post
travel agents slm Carnival Cruise Lines 4 July 27th, 2004 11:19 AM
Other travel agents Gina Jensen Chit - Chat for Cruisers 0 June 25th, 2003 06:49 PM
Travel Agents kcf Princess Cruise Lines 9 January 18th, 2003 06:56 PM
Travel Agents renfieldtwo Ask CruiseMates Staff 13 July 16th, 2002 03:31 PM
all travel agents don Celebrity 5 August 1st, 2001 02:20 PM


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 

All times are GMT -4. The time now is 10:00 PM.
design by: Themes by Design

Powered by vBulletin® Version 3.8.7 Beta 1
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.1