I called Bon Voyage yesterday to place an order for 3 liquor gifts, listed at $60 each on the website. I was told that because I was a Canadian, they had to charge me in Canadian funds, and that the charge in Canadian funds would be $75 per gift. I explained that our dollar was sitting at above the US Dollar as we spoke, and had been pretty much equal with the US Dollar for a many months. Basically, all I got was "sorry, that's what's on our system". I spoke to a supervisor who gave me the same line. I asked if they could charge me in US funds; no go.
That order would have cost me an additional $45 (a full 25% more) for literally no reason (other than I am Canadian and they are to greedy or lazy to change the Bon Voyage gift pricing to reflect Canadian currency equality). Not logical, and not good customer service = not a happy customer.
I agree with you. The dollar is sitting at or near par for the past month or more and higher if you go back to September-December of last year. They do need to check the rate and make changes to it weekly, not monthly, quarterly, or annually. If we can pay for our cruise at par or higher, why can't you get bon voyage items at the same cost?.....The Americans have had a higher dollar for something like 29 years, why keep making us pay more when our dollar is stronger now than it has been in 30 years?....
2007 Victory & Triumph
2008 Conquest & Liberty
2009 Valor, Freedom, and Splendor
2010 Glory and Liberty