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Travel Gripes! Gripe about cruises or getting to one.(airlines, taxis)

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Old July 21st, 2008, 06:23 PM
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Default Fuel Surcharges

I am really getting pi**ed off about the "FUEL SURCHARGE" cruiselines are adding on and increasing constantly. I would rather they just raised the price of the cruise and that way I know exactly what the cost is when I read the price. Of course if they did that any discount coupons you have would effect the added on cost, and they would have to pay part as a commission to travel agents.

Cruise lines know how much fuel each ship is going to use on each pre planned voyage so they buy their fuel in bulk in advance at a set cost for a year or two. Once they get the contract for the fuel at acertain price the price for the fuel to them doesn't go up until the contract expires.

I know cruise lines make the major portion of their earnings from onboard sales (beverages, excursions, and shops etc),and the Casino. Fuel surcharges can only cut into these money makers as I see the surcharges as a rip off. I Think these charges are going to cut into those areas.
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Old July 24th, 2008, 10:00 PM
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I wonder if the "FUEL SURCHARGE" will go down now that gas prices are falling a bit.
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Old July 24th, 2008, 10:46 PM
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Fuel, milk, peanut butter, bread, clothes, ---whatever it may be has been affected by the higher cost of fuel as everything has to be transported from somewhere to somewhere.
What does it really matter ? If You have to pay a few dollars more for a cruise and the cruise line is at least honest enough to list specifically how much they are charging extra for the fuel, to me that's a bit in their favor.

When I go to the grocery, I notice that everything is up in cost but no one has any signs out saying " peanut butter $ 1.69 + .15 cents fuel charge."
They just add the price increases in with the general cost of merchandise and you either buy it or pass it up without having any idea of how much extra, if any, it's costing the store in fuel or transportation for the items.

No, I don't like to pay the fuel surcharge either but I'd much rather they openly tell you what it is rather than hide it the way every other business is doing--at least we know what it is and have a choice to take the cruise or let the fuel charge change our mind.
I just recently made my final payment for an October cruise on the Mariner. The fuel charges were $ 35.00 per person--$ 70.00 total when we booked the cruise. As said, I don't like paying the extra $ 70.00 but I was at least told up front how much it was and what it was for. I still booked the cruise.
I'll just buy less of something else to make it even out.
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Old July 25th, 2008, 10:32 AM
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I perfer that to what is happening at the grocery stores. The products get smaller but we are paying the same prices. Read this article.
http://www.kutv.com/content/news/loc...101d7b&rss=991
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Old July 25th, 2008, 01:15 PM
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I personally dislike: "Surcharges". I would like any company, service or business to just raise the price but that is not good for their business.

It's much better for a cruiseline to advertise a $599 cruise and then after the fact tell you about the surcharge.

I don't like to be lured in the door and the find out I'm going to be paying significantly more than I thought.

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Old July 25th, 2008, 02:34 PM
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We have been through this in the UK with "budget flights", they could have advertise them at $40 and then when you get to the 'purchase button' you suddenly find every tax or supplement or “charge” is added before you hit purchase….,so suddenly its $65 for example.

I agree, be up front in telling people what they will pay,,,,, oh and UK laws regarding advertising have been changed so they can no longer advertise in this way. They have to advertise including all the surcharges in their price to get you to bite.

Just tell the truth, if people can afford it they will go
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Old July 28th, 2008, 10:09 AM
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I am puzzled by the fuel surcharge add on. Does this imply that if fuel costs drop that they will eliminate this?

Question.... Is the fuel surcharge simply for added cost of fuel? You would have to know that the cruise line is paying more for food, stock and supplies for the cruise just as we have incurrred in the grocery store. They cannot be making the same profit on the $599/cabin as before fuel costs rose.
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Old July 29th, 2008, 03:55 PM
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"Question.... Is the fuel surcharge simply for added cost of fuel? You would have to know that the cruise line is paying more for food, stock and supplies for the cruise just as we have incurred in the grocery store. They cannot be making the same profit on the $599/cabin as before fuel costs rose."

That is a brilliant question, as food and transport costs on the back of fuel prices will take their toll on prices.

Problem for the ships is they speculate and set a price 18 months in advance; they could then win or lose in reality prices and discount levels they can give to TA's

I wonder how the folks that set brochure prices for 2009/10 are dealing with this BIG dilemma right now regarding what they will be paying then, against what they advertise for?,,mmm.
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Old July 29th, 2008, 03:58 PM
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Quote:
Originally Posted by DayvidB
"Question.... Is the fuel surcharge simply for added cost of fuel? You would have to know that the cruise line is paying more for food, stock and supplies for the cruise just as we have incurrred in the grocery store. They cannot be making the same profit on the $599/cabin as before fuel costs rose."

That is a brilliant question, as food and transport costs on the back of fuel prices will take their toll on prices.

Problem for the ships is they speculate and set a price 18 months in advance, they loose in reality and discount levels

I wonder how the folks that set brochure prices for 2009/10 are dealing with this BIG dilemma right now regarding what they will be paying then, against what they advertise for?,,mmm.
That must be why there is a fuel surcharge. The brochure prices can be issued in advance and it fuel goes up the surcharge goes up to match.
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Old July 29th, 2008, 04:01 PM
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You missed the point, if fuel goes up, then so does the rest including the price per head of placing your food in front of you everynight.

And your drink

And your cost of excursions

Think about it, they cannot just speculate on the extra price of fuel for the ship. SO no, unless that charge is massive and covers all bases, then fuel alone will not cover the potential surcharges or sailing costs.
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Old July 29th, 2008, 04:10 PM
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Quote:
Originally Posted by DayvidB
You missed the point, if fuel goes up, then so does the rest including the price per head of placing your food in front of you everynight.

And your drink

And your cost of excursions

Think about it, they cannot just speculate on the extra price of fuel for the ship. SO no, unless that charge is massive and covers all bases, then fuel alone will not cover the potential surcharges or sailing costs.
They can do what the grocery stores do and decrease the size of the products. So the same cocktial is a ounce or two smaller. The Lobster tail, steak, and pork is a little smaller. The cost of a ship excusion increases a few dollars. Prices at the spa increase a dollar or two, and the cost per day on a soda card goes from $6.5 to $6.75 per day. All these small changes are less likely to be noticed then an increase in the cruise price.
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