Go Back   CruiseMates Cruise Community and Forums > Practical Advice > Travel Gripes!
Register Forgot Password?

Travel Gripes! Gripe about cruises or getting to one.(airlines, taxis)

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old March 9th, 2009, 04:42 PM
Marc's Avatar
Senior Member
Admiral
 
Join Date: Dec 2000
Location: Huntsville, AL
Posts: 3,618
Default Cruiseline "Plants" on Cruise Review Sites

I just saw this report:

http://consumerist.com/5166291/royal...marketing-team

What good is an independent site when the cruiselines are manipulating it.
__________________
Marc

"The test of a first rate intelligence is the ability to hold two opposed ideas in the mind at the same time and still retain the ability to function."

F Scott Fitzgerald

Seven Seas Voyager (30nts) - Dubai - Cape Town - Nov 14
Reply With Quote
Sponsored Links
  #2 (permalink)  
Old March 9th, 2009, 05:03 PM
Phil&Liz's Avatar
Senior Member
Admiral
 
Join Date: Oct 2005
Location: Houston, Texas
Posts: 2,979
Send a message via Yahoo to Phil&Liz
Default

I thought this was another post from hombre.

And reading the comments from that link you find...
" LancelotLibra
10:23 PM on Sun Mar 8 2009 Thanks for the mention of my article that appeared on Tripso and ExpertCruiser on Friday morning. Obviously that's where this article came from. Regards, Anita Dunham-Potter Cruise Columnist Tripso/ExpertCruiser/MSNBC "

and...

" LisaAnya
2:19 PM As the editor of the next largest cruise guide online I am posting this because of concern CruiseMates may get dragged unfairly into this controversy. The headline above says "sites" not "site." CruiseMates does sell advertising to Royal Caribbean, and their competitors, but I have checked with our parent company, Internet Brands, and CruiseMates does not and has never participated in any marketing campaign like this. No site within Internet Brands (they operate over 20 travel sites) has ever done this. It is my opinion that if a web site as successful as Cruise Critic is willing to let Royal Caribbean do this - at huge risk to the credibility of their own web site, then I can't really fault RCL for taking them up on it. I do question Cruise Critic's decision to allow it. And in full disclosure, I am posting this not because I wish to diminish Cruise Critic. I am posting this, in my own name, CruiseMates and Internet Brands, because I value the veracity of our message boards so much. If you can't have at least a reasonable assurance that what you are reading in our boards is accurate, and not a paid solicitation, then I wouldn't even ask you to use our message boards. http://expertcruiser.com/advice/paid...aribbeans-.../ There is also a thread on CruiseMates developing about this: http://www.cruisemates.com/forum/viewtopic.php?t=606992 "

Phil & Liz
__________________
The Original Phil & Liz

The problem with socialism is that you eventually run out of other people's money. Margaret Thatcher

Never take an idiot travelling, you can always pick one up when you get there. Billy Connolly

I Didn't Come here and I ain't Leaving.
Willie Nelson

9/01/2013 Carnival Legend
2/16/2014 BC 7

Bill Murray
20 years ago we had Johnny Cash, Bob Hope and Steve Jobs. Now we have no Cash, no Hope and no Jobs. Please don't let Kevin Bacon die.
Reply With Quote
  #3 (permalink)  
Old March 9th, 2009, 06:29 PM
Kuki's Avatar
Moderator
Admiral
 
Join Date: Aug 2000
Location: Right here :)
Posts: 22,384
Send a message via AIM to Kuki
Default Re: Cruiseline "Plants" on Cruise Review Sites

Quote:
Originally Posted by Marc
I just saw this report:

http://consumerist.com/5166291/royal...marketing-team

What good is an independent site when the cruiselines are manipulating it.
The question might be if the site is "independant"if they are allowing "hypers" to participate. Certainly not every time, but folks with agendas either positive or negative are normally pretty easy to spot, and judge accordingly.

I don't think it necessarily means they people in the program can't be objective... though just the name carries with it an inference on bias. It might be alright if those participating were to clearly note their affiliation with the cruise line.

I think the cruise lines would be much better off assigning their own knowledgable staff and execs to respond to questions about their lines on the message boards. And it would be most interesting to see how they address complaints and concerns. At least they could serve to offer accurate and current information about the lines they represent.
__________________
C U @ C,
Kuki
CruiseMates' Staff Writer
- The Kuki Side of Cruising-
A new Blog post every Wednesday
http://www.cruisemates.com/blog/author/kuki/
Reply With Quote
  #4 (permalink)  
Old March 9th, 2009, 07:58 PM
Phil&Liz's Avatar
Senior Member
Admiral
 
Join Date: Oct 2005
Location: Houston, Texas
Posts: 2,979
Send a message via Yahoo to Phil&Liz
Default Re: Cruiseline "Plants" on Cruise Review Sites

Quote:
Originally Posted by Kuki
I think the cruise lines would be much better off assigning their own knowledgable staff and execs to respond to questions about their lines on the message boards. And it would be most interesting to see how they address complaints and concerns. At least they could serve to offer accurate and current information about the lines they represent.
Just don't ask Windjammer to do it !

Phil & Liz
__________________
The Original Phil & Liz

The problem with socialism is that you eventually run out of other people's money. Margaret Thatcher

Never take an idiot travelling, you can always pick one up when you get there. Billy Connolly

I Didn't Come here and I ain't Leaving.
Willie Nelson

9/01/2013 Carnival Legend
2/16/2014 BC 7

Bill Murray
20 years ago we had Johnny Cash, Bob Hope and Steve Jobs. Now we have no Cash, no Hope and no Jobs. Please don't let Kevin Bacon die.
Reply With Quote
  #5 (permalink)  
Old March 9th, 2009, 10:45 PM
katlady's Avatar
Senior Member
Admiral
 
Join Date: Mar 2006
Location: On the lido deck with drink of the day
Posts: 12,940
Default

For the record no one is paying me in free cruises.
__________________
One part age; three parts liquor!

Freedom of the Seas 2012
Carnival Splendor 2010
Carnival Freedom 2008
Carnival Elation 2007
Celebrity Infinity 2006
Carnival Ecstasy 2005
Carnival Paradise 2004
Star Princess 2002
Viking Serenade 1994
Reply With Quote
  #6 (permalink)  
Old March 10th, 2009, 08:24 AM
green_rd's Avatar
Senior Member
Admiral
 
Join Date: May 2008
Location: Indianapolis (USA)
Posts: 5,417
Default

Interesting article. We can all see some posters who seem to be "homers" for their preferred cruise lines. Now it appears some of them are more than avid fans. How often have you seen a response (or wanted to say) "do you work for ..."
__________________
Bob

A Bad Day At Sea [with power] Always Beats A Good Day At Work
Carnival: Glory 2004, Destiny 2008, Splendor 2009, Freedom 2011, Valor 2012, Dream 2013
Celebrity: Summit 2011
Princess: Ruby 2010, 2014, Caribbean 2013, Coral 2014
Reply With Quote
  #7 (permalink)  
Old March 10th, 2009, 12:17 PM
Senior Member
Admiral
 
Join Date: May 2008
Location: Greeneville, Tennessee
Posts: 4,524
Default

It's kinda' sad that RCL has stooped to such a practice. I have only sailed on two cruises, both on RCL and both on the same ship with a third to occur this June. I have also written very positive reviews of both voyages.

I disagree partly with Kuki simply in that there is no way the average reader could suspect a particular review of being of such a duplicitous quality unless one knew for a fact, as Kuki might because I'm sure that relative to his employment by Cruisemates he is more or less obligated to be somewhat familiar with reviews on other websites, that the same or similar review is posted on a lot of other websites.

While I routinely seek out some reader reviews on a couple of other sites, they usually are only for the Explorer of the Seas or possibly some vessel that I run across that has a significant number of either very positive or very negative reviews. Then, I might validate my belief by checking other sites for their postings.

At any rate, the website can't be blamed simply because even the website is probably unaware of a "tainted" review. Casually just the frequency of reviews for all ships listed under the reader review section here at Cruisemates. The length between reviews on many of the vessels, combined with the variances found in those reviews, would dictate that such expensive "fudging" would not result in a significant return on the investment.

In short, it's not as if people are going overboard to buy cure-alls the main ingredients of which come from the most distant and most inaccessible parts of the world. People are going to be gullible. So, caveat emptor.

In short, remember this when investigating the veracity of claims for a product or service; regardless of whether it is a cruise or a supplement in the diet department and that is, whenever a particular service or product's success is based almost solely on "public testimonials," run.....don't walk. Always check to see if the reader reviews over a period of time, tend to pretty much mimic the professional reviews. While admittedly things change (for better or worse) over time, I think you'll probably find that there will often will be little variance.

Todd

Todd
Reply With Quote
  #8 (permalink)  
Old March 12th, 2009, 01:19 PM
momofmeg's Avatar
Senior Member
Admiral
 
Join Date: Aug 2003
Posts: 1,317
Default Re: Cruiseline "Plants" on Cruise Review Sites

Quote:
Originally Posted by Kuki
Quote:
Originally Posted by Marc
I just saw this report:

http://consumerist.com/5166291/royal...marketing-team

What good is an independent site when the cruiselines are manipulating it.
The question might be if the site is "independant"if they are allowing "hypers" to participate. Certainly not every time, but folks with agendas either positive or negative are normally pretty easy to spot, and judge accordingly.

I don't think it necessarily means they people in the program can't be objective... though just the name carries with it an inference on bias. It might be alright if those participating were to clearly note their affiliation with the cruise line.

I think the cruise lines would be much better off assigning their own knowledgable staff and execs to respond to questions about their lines on the message boards. And it would be most interesting to see how they address complaints and concerns. At least they could serve to offer accurate and current information about the lines they represent.
You are right about that Kuki.

One thin I must say-is most who are "royal champions" have it on their posts identifying them on that site. I just had no idea what a royal champion was until this article in consumerist.
Reply With Quote
  #9 (permalink)  
Old March 12th, 2009, 01:37 PM
momofmeg's Avatar
Senior Member
Admiral
 
Join Date: Aug 2003
Posts: 1,317
Default

Quote:
Originally Posted by ToddDH
It's kinda' sad that RCL has stooped to such a practice. I have only sailed on two cruises, both on RCL and both on the same ship with a third to occur this June. I have also written very positive reviews of both voyages.

I disagree partly with Kuki simply in that there is no way the average reader could suspect a particular review of being of such a duplicitous quality unless one knew for a fact, as Kuki might because I'm sure that relative to his employment by Cruisemates he is more or less obligated to be somewhat familiar with reviews on other websites, that the same or similar review is posted on a lot of other websites.

While I routinely seek out some reader reviews on a couple of other sites, they usually are only for the Explorer of the Seas or possibly some vessel that I run across that has a significant number of either very positive or very negative reviews. Then, I might validate my belief by checking other sites for their postings.

At any rate, the website can't be blamed simply because even the website is probably unaware of a "tainted" review. Casually just the frequency of reviews for all ships listed under the reader review section here at Cruisemates. The length between reviews on many of the vessels, combined with the variances found in those reviews, would dictate that such expensive "fudging" would not result in a significant return on the investment.

In short, it's not as if people are going overboard to buy cure-alls the main ingredients of which come from the most distant and most inaccessible parts of the world. People are going to be gullible. So, caveat emptor.

In short, remember this when investigating the veracity of claims for a product or service; regardless of whether it is a cruise or a supplement in the diet department and that is, whenever a particular service or product's success is based almost solely on "public testimonials," run.....don't walk. Always check to see if the reader reviews over a period of time, tend to pretty much mimic the professional reviews. While admittedly things change (for better or worse) over time, I think you'll probably find that there will often will be little variance.

Todd

Todd
Todd, I did a voyager class cruise back in 2005 and did not care much for it, as I found the RP gets too congested in the evening and the lido/pool areas were too congested on sea days. On that other site I had a person following me around and posting after me, every time I posted of my experience, and pretty much saying everything I said was untrue. I knew it said on their posts that they were a "royal champion," but I had no idea what that meant. Although I did wonder if they had invested their life savings in RCI stock or something.

One day this person really got a little nasty toward me, and said something like no one wanted to hear about my experience anymore, that I never said anything new. !

Well the OP posted again and replied they had only recently joined the site, and yes they were interested in everyone's opinion, pros and cons. Then another person posted to this person and said they had noticed that this person seem to target my posts and they wondered why, and BTW, my posts seemed more believable than theirs did. !

After that, this poster no longer bothered me.

Anyway my point, Kuki is right, when a person sounds like a fanatic, people notice. Maybe you can't tell from one or two posts, but you will after awhile.
Reply With Quote
  #10 (permalink)  
Old March 12th, 2009, 03:45 PM
Senior Member
Admiral
 
Join Date: May 2008
Location: Greeneville, Tennessee
Posts: 4,524
Default

momofmeg,

Maybe it's a good thing I usually throw out the "exceptional" and the "world's worst" reviews unless I'm familiar with the folks who wrote them. That's something I used to do when I was involved in analyzing bids for a condominium of which I used to be president.

I think it's much easier to spot a "bad" bad review inasmuch as in such instances one can often figure out the specific instance that "turned" them. I did, however, recently read a review that I personally would call "The cruise from hell" inasmuch as it was evident the person was, after all was said and done, trying to be fair.

BTW, as I've only been doing this a few years, where would I find the term or for lack of a better term, disclaimer "Royal Champion" in such a post? Also, is RCL the only outfit that uses such folks?

Thanks,

Todd

Todd
Reply With Quote
  #11 (permalink)  
Old March 12th, 2009, 07:23 PM
green_rd's Avatar
Senior Member
Admiral
 
Join Date: May 2008
Location: Indianapolis (USA)
Posts: 5,417
Default

I'd say RCL is the only cruise line that has been outed. Looking at the original article there may or may not be other cruise lines involved, but I'd guess this company has other product champions lurking around the internet.

Caveat Emptor - even on free advise.
__________________
Bob

A Bad Day At Sea [with power] Always Beats A Good Day At Work
Carnival: Glory 2004, Destiny 2008, Splendor 2009, Freedom 2011, Valor 2012, Dream 2013
Celebrity: Summit 2011
Princess: Ruby 2010, 2014, Caribbean 2013, Coral 2014
Reply With Quote
  #12 (permalink)  
Old March 13th, 2009, 10:54 AM
momofmeg's Avatar
Senior Member
Admiral
 
Join Date: Aug 2003
Posts: 1,317
Default

Quote:
Originally Posted by green_rd
I'd say RCL is the only cruise line that has been outed. Looking at the original article there may or may not be other cruise lines involved, but I'd guess this company has other product champions lurking around the internet.

Caveat Emptor - even on free advise.
I do beleive they all do it to some extent. I do post a lot on that other board, and I have HAL and NCL both give me upgrades right before the cruise date. (these were staterooms that had not sold, so it did not cost them anything to do this for me) I was contacted and offered a free upgrade.

I am sure, yes, that did bias my opinions somewhat! Of course I loved having a minisuite instead of the balcony I had paid for. However, I will post the bad also, and there is always some bad, you know. Nothing will ever be perfect.

I always suspect posts where everything is "perfect" and also the posts where everything is "horrible." I really hate when a cheerleader and a hater get into a battle with each other on who is "right."

If I read a post where most is good, but they mention one or two things not great, they are believable. I also will beleive the post that had a bad experience, but yet they mention a few things that were good, those are the posts I find reasonable.

The worst posts that I hate and are extremely misleading is "Don't cruise Carnival, nothing but a bunch of drunks." Or "don't cruise NCL, all their food is horrible, even in the specialty restaurnats," and my absolute favorite is "HAL is nothing but a bunch of 80 years olds, everyone goes to sleep at 8 pm."

Now I may like some of these cruiselines better than others for sure. However, I have not found any of these statements true of the cruises I have taken with those lines.
Reply With Quote
  #13 (permalink)  
Old March 13th, 2009, 11:56 AM
shoreguy's Avatar
Senior Member
Captain
 
Join Date: Sep 2005
Posts: 793
Default

Quote:
Originally Posted by momofmeg
I do beleive they all do it to some extent. I do post a lot on that other board, and I have HAL and NCL both give me upgrades right before the cruise date. (these were staterooms that had not sold, so it did not cost them anything to do this for me) I was contacted and offered a free upgrade.
How can you be sure there was a linkage between your posts and the upgrade offers. Unless you went out of your way to make people at NCL aware of your screen name there is no way they could link you to those posts.

I can say nobody posted more on the NCL board before July 2007 then me. And yes NCL knew my screen name I encluded it on emails when I was trying to resolve issues or when I sent emails with feedback from cruises. I can honestly say I was never offered even a single catagory free upgrade from NCL.

Chances are you upgrades were the luck of the draw like upsells.


Another article on the RC program

http://www.expertcruiser.com/advice/...cruise-critic/
__________________
Next up - NCL Epic - Transatlantic 06/24/10 website
http://epicmadhatters.com/

NCL JADE, GEM, PEARL, DAWN, JEWEL, SPIRIT, SUN Pics.
http://community.webshots.com/user/jimalaska
Reply With Quote
  #14 (permalink)  
Old March 13th, 2009, 12:52 PM
momofmeg's Avatar
Senior Member
Admiral
 
Join Date: Aug 2003
Posts: 1,317
Default

Quote:
Originally Posted by shoreguy
Quote:
Originally Posted by momofmeg
I do beleive they all do it to some extent. I do post a lot on that other board, and I have HAL and NCL both give me upgrades right before the cruise date. (these were staterooms that had not sold, so it did not cost them anything to do this for me) I was contacted and offered a free upgrade.
How can you be sure there was a linkage between your posts and the upgrade offers. Unless you went out of your way to make people at NCL aware of your screen name there is no way they could link you to those posts.

I can say nobody posted more on the NCL board before July 2007 then me. And yes NCL knew my screen name I encluded it on emails when I was trying to resolve issues or when I sent emails with feedback from cruises. I can honestly say I was never offered even a single catagory free upgrade from NCL.

Chances are you upgrades were the luck of the draw like upsells.


Another article on the RC program

http://www.expertcruiser.com/advice/...cruise-critic/
Just a "feeling" I got the last couple of cruises. After telling them my name, I had several ship's officers say "so, you're momofmeg!" Plus years ago, I cruised Carnival Miracle on a 3 day out of Jacksonville when she was brand new. I made a post on the Carnival board saying how much I enjoyed it- and it was a great cruise- except for the fact we had a lousy steward. (which I did mention) Later I found a quote of mine in an online ad of an internet travel agency advertising Carnival (nope we did not use that agency but they quoted me/or at least my "handle") BTW, we were upgraded that cruise also. We had booked a balcony and learned after boarding ship, that we were in an extended balcony.

Do I expect this? Nope, I have always been simply pleasantly surprised, and considered these things a "treat" and certainly not anything that I "deserved". If I was not upgraded, I am sure I would have still enjoyed my regular balcony- and no- I would never book an oceanview or inside, and expect to be upgraded to a balcony. We always book what we what we want and what we would be happy with, if we can afford it-we never expect anything more. If I am never upgraded again, I will still be happy and content.
Reply With Quote
  #15 (permalink)  
Old March 13th, 2009, 03:22 PM
namvet4's Avatar
Member
Familiar Face
 
Join Date: Dec 2008
Location: Heartland of the Jersey Shore
Posts: 57
Default

Most of the time I take everything on an electronic MB with a grain of salt!
Remember, this is the electronic equivalent of the bulletin board in the super market LoL!

I do appreciate that after I invest the time in reading a great number of threads I can honestly say that there is a majority consensus on many topics. Not all topics, but enough to lend credence that if enough people post their opinions there is a grain of worth hidden there.
Reply With Quote
  #16 (permalink)  
Old March 14th, 2009, 04:08 PM
Senior Member
Admiral
 
Join Date: May 2007
Location: Northern California
Posts: 1,003
Default

I think Kuki is right on this one. I try to weed out the overly negative and positive reviews. The ones toward the center more often than not have the most reliable information. I don't think anyone should make a cruise decision based on one source of information. We are all different and will view the cruise experience in our own unique way. RCCL printing positive information about they product it makes sense to me, it is just another form of advertising. If you like RCCL you most likely won't be bothered by this information. If you are a Carnival or Princess fan you will most likely view it as negative. Try and remember this type of advertising goes on around us all the time. When you see a car in a movie, the car company pays for that advertising. I guess if there is a problem it would be that Cruisemates is not getting paid for RCCL advertising. Mike
__________________
Travel Mike's Future cruises: Mariner Galveston 2-26-12,Magic Galveston 3-4-12 NCL Pride of America Hawaii6-2-12 HAL Statendam 9-9-12 Vancouver
Reply With Quote
  #17 (permalink)  
Old March 15th, 2009, 12:42 AM
Junior Member
Passenger
 
Join Date: Jun 2004
Location: Staten Island, NY
Posts: 21
Default

Quote:
Originally Posted by green_rd
. . . Caveat Emptor - even on free advise.
I remember one of my old law professors used to say that "free advice may be worth exactly what you pay for it!"
__________________
Charlie
RCCL - 10 times
Celebrity - 3 times
Carnival - 3 times
NCL - 1 time
Premier - 1 time
Cunard - coming up soon
Staten Island Ferry - many times
QM2
Explorer of the Seas
Veendam
Reply With Quote
  #18 (permalink)  
Old March 15th, 2009, 12:44 AM
Senior Member
Cruise Maniac
 
Join Date: Mar 2007
Posts: 116
Default

I don't care about the line - Just put me on a cruise deck with some friends and out of the office for a week and I am the happiest camper in the world.
Reply With Quote
  #19 (permalink)  
Old March 15th, 2009, 12:52 AM
Senior Member
Cruise Maniac
 
Join Date: Mar 2007
Posts: 116
Default

I have never been on RCCL (only Carnival and Princess) but this marketing makes me uncomfortable.
Reply With Quote
  #20 (permalink)  
Old March 15th, 2009, 02:32 AM
Senior Member
Admiral
 
Join Date: Sep 2005
Location: Palm Coast, Florida
Posts: 19,531
Default

Quote:
Originally Posted by funcruiser212
I have never been on RCCL (only Carnival and Princess) but this marketing makes me uncomfortable.
Go on the cruiseline you want and don't worry about the marketing. That's what I do and hve been doing for some time.

TM
__________________
CRUISES
Century 4/1998
Mercury 4/2000+4/2006+7/2007
Sensation 4/2002
Infinity 4/2003
Summit 4/2004+4/2005
Carnival Liberty New Year's Eve 2007
Liberty of the Seas 5/2008+11/2009
Solstice 4/2009
Oasis 4/2010+4/13/2013
Allure 1/16/ 2011
Equinox 4/11/2011
Independence of the Seas 12/29/2013 Top-notch!
Reply With Quote
  #21 (permalink)  
Old March 28th, 2009, 11:30 PM
Senior Member
Admiral
 
Join Date: Apr 2007
Location: New York City
Posts: 1,506
Default

I am not surprised.

In fact, ALL Internet "user" reviews should be taken with a grain of salt because you really do not know who is giving the review and what their core agenda may be.

Case in point, I was looking for an apartment in a small town. I went to various real estate websites and read some of the reviews. It seemed to be common practice that disgruntled employees and former tenants would rag an apartment complex and the management would add gloring reviews to counter the negativity or vice versa. It is so bad that IMHO Online reviews of apartments are completely worthless.

All of that is the say, when you read a review, read several from different websites both professional reviews as well as user reviews. No one website should be the only source of reviews.
__________________
(cruzin' solo by design)

Upcoming Cruzes
CCL Splendor

Past Cruzes
Freedom ('09), Imagination ('08), Victory ('08), Destiny ('08), RCCL Navigator ('08), RCCL Majesty ('08), Glory ('07), Liberty ('07), Fantasy ('07), Destiny ('06), NCL PofAm ('05), Fascination ('04), Victory ('04), Fascination ('04), RCCL Voyager ('03), Fantasy ('99)
Reply With Quote
  #22 (permalink)  
Old March 30th, 2009, 03:57 PM
DayvidB's Avatar
Senior Member
Admiral
 
Join Date: Oct 2007
Location: UK
Posts: 1,019
Default

How do you get one of these gigs . If someone pays for my cruise then I can say all sorts of nice things about it.

Not that this scenario would ever happen on CM 8)
Reply With Quote
  #23 (permalink)  
Old March 31st, 2009, 03:41 PM
momofmeg's Avatar
Senior Member
Admiral
 
Join Date: Aug 2003
Posts: 1,317
Default

Quote:
Originally Posted by DayvidB
How do you get one of these gigs . If someone pays for my cruise then I can say all sorts of nice things about it.

Not that this scenario would ever happen on CM 8)
I don't think any RCs actually got a free cruise. They did though get a free 2 night inaugural cruise on Independence of the seas, (no ports, cruise out in the ocean and then back to port)and when Mariner of the Seas relocated to the west coast many got one night pre inaugural cruise.
Now this did not included transplantation to the ship, so if you needed to fly you paid for your own flight. You also bought your own drinks on board.

What RC's did get was perks like upgraded staterooms at no extra cost, or perhaps a free meal in a specialty restaurant,etc. on longer cruises, but no, I do not think anyone received anything as nice as a free 7 day cruise.
Reply With Quote
  #24 (permalink)  
Old April 21st, 2009, 04:49 PM
Senior Member
Captain
 
Join Date: Mar 2009
Posts: 598
Default

Actually the Royal Champions did get a free cruise albeit just a two day cruise. It apparently was worth approx $500. Not chump change.

Yes, they had to pay their own expenses to travel to the port but they agreed to it and are being compensated whether they view it that way or not.

The point is that this was a viral marketing campaign by RCL using a program that hand selected certain posters to join the Royal Champions without fully explaining that it was a marketing campaign. The Royal Champions were not aware that they would be watched for posititve posts and don't seem to have been aware that the free cruises came with strings attached.

These Royal Champions went on to promote RCL without qualifying their posts that they were being compensated by RCL. No transparency or full disclosure.

It wasn't until RCL marketing person bragged about the success of the program, that it came fully to light.

And CC's role in all of this is still questionable, too. They allowed it to continue after they knew the details. This goes against their own stated policies and possibly some FCC regulations as well.
__________________

Disney Wonder
RCCL Serenade of the Seas
Reply With Quote
  #25 (permalink)  
Old April 22nd, 2009, 11:38 AM
momofmeg's Avatar
Senior Member
Admiral
 
Join Date: Aug 2003
Posts: 1,317
Default

Quote:
Originally Posted by WildRover
Actually the Royal Champions did get a free cruise albeit just a two day cruise. It apparently was worth approx $500. Not chump change.

Yes, they had to pay their own expenses to travel to the port but they agreed to it and are being compensated whether they view it that way or not.

The point is that this was a viral marketing campaign by RCL using a program that hand selected certain posters to join the Royal Champions without fully explaining that it was a marketing campaign. The Royal Champions were not aware that they would be watched for posititve posts and don't seem to have been aware that the free cruises came with strings attached.

These Royal Champions went on to promote RCL without qualifying their posts that they were being compensated by RCL. No transparency or full disclosure.

It wasn't until RCL marketing person bragged about the success of the program, that it came fully to light.

And CC's role in all of this is still questionable, too. They allowed it to continue after they knew the details. This goes against their own stated policies and possibly some FCC regulations as well.
Wildrover, yes I think there are some shady areas in this business.
I was simply letting David know it was not the free cruises he imagined. David had stated in another thread that it is not in his budget to cruise this year and probably not next year either. That is why I felt he was imagining a nice 7 day cruise, all expenses paid.
Reply With Quote
  #26 (permalink)  
Old April 22nd, 2009, 12:33 PM
Senior Member
Captain
 
Join Date: Mar 2009
Posts: 598
Default

I know mom.

It's just that I have (and still am) suffering a lot of grief over the RC issue and one of the most constant refrains from the RCs was that they don't believe they were compensated b/c they had to pay for their own airfare to go take a measly 2 day cruise.

A free cruise is still a free cruise -- even if only for 2 days. No one ever implied it was all expenses paid. And paying your own airfare doesn't negate the fact that the cruise was free.

Can we all at least agree on that? I hope so.
__________________

Disney Wonder
RCCL Serenade of the Seas
Reply With Quote
  #27 (permalink)  
Old April 22nd, 2009, 01:37 PM
momofmeg's Avatar
Senior Member
Admiral
 
Join Date: Aug 2003
Posts: 1,317
Default

Quote:
Originally Posted by WildRover
I know mom.

It's just that I have (and still am) suffering a lot of grief over the RC issue and one of the most constant refrains from the RCs was that they don't believe they were compensated b/c they had to pay for their own airfare to go take a measly 2 day cruise.

A free cruise is still a free cruise -- even if only for 2 days. No one ever implied it was all expenses paid. And paying your own airfare doesn't negate the fact that the cruise was free.

Can we all at least agree on that? I hope so.
Are we disagreeing? I thought I was explaining why I had posted what I did to David. I have no problem with your opinion of RCs. I also think I "get" where you are coming from. Had you been a RCI loyalist? Is this why you are so upset-you feel you were mislead?

You know, I had a RC following me around on CC last year and saying my posts about Mariner of the Seas were untrue. All I had said was that on my cruise in Oct. 2005 there were 3700 PAX, the pools were super crowded on sea days-not enough pools for that many people, that the windjammer was almost impossible to eat at on sea days, a 45 minute wait in line- and that the RP was super crowded in the evenings. I could not understand WHY this bothered her so much. As it so happened, she had been on Carnival Miracle and apparently had just as miserable a time on the Miracle as I had had on Mariner of the seas.

She seemed to believe because we had been on 2 of the same ships and I had said the Miracle was okay, (although I am not a fan of Carnival, I do not mind their spirit class ships) that then I must be lying about the MOS.

After about the 3rd or 4th time she had posted and quoted me and said that the MOS was better than the Miracle, another poster posted and asked her why she seemed obsessed with my posts. After that, she left me alone. Now I am not sure if it was because of what the one person posted, or if because after this she took a Princess cruises and she found she liked Princess better, or what. I notice now she goes on about Princess and how great Princess is, although her signature still says Royal champion.

Anyway my point, she still sounds like a cheerleader, just now it is for Princess instead of RCI. I can always spot the cheerleader posts, I always discount those, along with the "hater" posts. If a person seems to have a personal agenda to convince you that you should love or hate a certain line, instead of merely telling you both good and bad points both about a line, I find them unrealistic and their information not reliable.

So you see, although I had no idea what Royal champion meant, I was already taking the posts with a grain of salt. I don't feel mislead. I already knew the RCI megaships were not for me.
Reply With Quote
  #28 (permalink)  
Old April 22nd, 2009, 03:19 PM
DayvidB's Avatar
Senior Member
Admiral
 
Join Date: Oct 2007
Location: UK
Posts: 1,019
Default

Eh, actually I am cruising this year and we go next week back to my fav on RCI for 10 nights.

I can now afford it, as since my last post I sold my children to a well known actress and singer and I now have the money to go . Hey… desperate measures required in this 'credit crunch' world.

The fact they bought one at 31 and the other 28 may be a shock when I deliver.

But they should be happy, and so should the newly bought grandchildren as well that I threw in as a buy two get two free

Anyway, forget my personal problems; my basic thought process on the scenario goes like this.

No matter how loyal you are to a ship or line and when boarding you walk on knowing EVERYTHING from room to food /drink and service. YOU are paying for it all, then that gives you an independent and untouched opinion on what you experience.

But if I am given ANY "incentives" to be there and then take them into the "personal experience" package, then well its,,,mmmm.

So what is my opinion worth now? What is my "real" opinion of that scenario or experience I just got subsidised to give?

How independent is my opinion and how much will other people trust it, given I could be seen as being "influenced" in how I think as basically I got a back hander, big or small.
Reply With Quote
  #29 (permalink)  
Old April 22nd, 2009, 03:40 PM
momofmeg's Avatar
Senior Member
Admiral
 
Join Date: Aug 2003
Posts: 1,317
Default

Quote:
Originally Posted by DayvidB
Eh, actually I am cruising this year and we go next week back to my fav on RCI.
I can now afford it, as since my last post I sold my children to a well known actress and singer and I now have the money to go . Hey… desperate measures required in this 'credit crunch' world.

The fact they bought one at 31 and the other 28 may be a shock when I deliver.

But they should be happy, and so should the newly bought grandchildren as well that I threw in as a buy two get two free

Anyway, forget my personal problems; my basic thought process on the scenario goes like this.

No matter how loyal you are to a ship or line and when boarding you walk on knowing EVERYTHING from room to food /drink and service. YOU are paying for it all, then that gives you an independent and untouched opinion on what you experience.

But if I am given ANY "incentives" to be there and then take them into the "personal experience" package, then well its,,,mmmm.

So what is my opinion worth now? What is my "real" opinion of that scenario or experience I just got subsidized to give?

How independent is my opinion and how much will other people trust it, given I could be seen as being "influenced" in how I think as basically I got a back hander, big or small.
David, glad you are going on a cruise, congrats-if RCI is your fav line-join CC. Perhaps you will be picked to be a RC if you make enough cheerleader posts for RCI. !

Disclamer!!!!! Now you do know I am joking about becoming a RC-but I am not joking about hoping you have a fun cruise!
Reply With Quote
  #30 (permalink)  
Old April 22nd, 2009, 04:09 PM
DayvidB's Avatar
Senior Member
Admiral
 
Join Date: Oct 2007
Location: UK
Posts: 1,019
Default

Given what I said above, do you reallly think I want to be an RC, whatever that is,,,mm not me

***edited by moderator***
Reply With Quote
Reply

Bookmarks

Tags
cc, compensating, cruise, forum, good, members, negative, paid, plants, posters, rcl, review, reviews, sites, website, websites

Similar Threads
Thread Thread Starter Forum Replies Last Post
"Reading a review on "Glory" cruise gone bad& Hot Nail Carnival Cruise Lines 2 February 11th, 2006 05:37 AM
"Delphin" Photo Review & "A-Rosa Luna&quo ruderhaus Other 0 July 12th, 2005 01:02 PM
"Delphin" Photo Review & "A-Rosa Luna&quo ruderhaus All Other Cruise Lines 0 July 12th, 2005 01:02 PM
Bogus "Discount" Cruise Web Sites J&K Travel Gripes! 5 February 27th, 2005 06:46 PM


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 

All times are GMT -4. The time now is 09:47 AM.
design by: Themes by Design

Powered by vBulletin® Version 3.8.7 Beta 1
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.1