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-   -   The Final Solution (Saving Chairs/Lounges) (http://www.cruisemates.com/forum/travel-gripes/375950-final-solution-saving-chairs-lounges.html)

Dannyboy August 7th, 2010 10:32 PM

The Final Solution (Saving Chairs/Lounges)
 
May this rough draft find it's way to Carnaval Corp and Royal Caribbean.
Adapting the same policy concerning non-occupied seats onboard the ships.

Security should enforce the violations and document the cabin number of all registered guest, whom receive any written notice of violation.
Notices can be directed to each cabin with a penalty upon second notice being delivered to that cabin, Including and not limited to denied shore access at ports of call, denied pool and theater seating.
Every registered passenger in that cabin, which notice was given should be re-issued a bright RED key card.
That way the idiot and his or her group suffer together for abusing the other paying passengers onboard.

Just as the motion picture industry adopted public notice inside the theaters concerning cell Phones and Pagers, the cruise lines should take the same precautions to prevent seats from being saved.

20-minutes before the theater show, all non occupied seats are to be open for all guest entering the theater.
It will be the responsibility of every guest onboard the ship to use the bathroom before entering the theater and occupying a seat.
Crew members can finalize all theater seating upon 15-minutes of show time.
If a passenger is saving any seats in the theater, the crew member and or attendant finalizing all seating can request to view his or her key card for verification of a written violation to be directed to the assigned cabin of that passenger saving any seats.

The Cruise line would need to maintain strict control and announce the rules 30-minutes before the show starting time and every ten minutes there after.
The cruise director can arrange these announcements in the opening presentation in the theater 30-minutes before the show starts on a screen or in person.

The waiters at every dining venue can also advise the guest of the time restrictions, so that a group has advance warning of the rules and regulations.
For those who show up late in the dining room and want that cup of coffee with desert after dining will end up sitting as directed in an unoccupied seat.

The pool area should have (POOL BUTLERS) and a security officers enforcing the rules and regulations at all times, including the movies on the big screen being shown at night.

No personal items are to be placed on any chairs/lounges at any time that does not have a passenger present in the pool area for each lounge.
All items removed by security can be claimed from security, so security can direct a writice violation to that persons cabin.
It will be the securities responsibility to place a RED flag on a lounge after 45-minutes, and removes any items on that lounge.
The pool bar tenders can also provide warning to guest, whom may be getting drunk while saving a lounge.
The red flag should be enough warning for any one person in a group elsewhere on the ship.

If for any reason a passenger claims that they were at the pool bar or in the jacuzzi, or possibly in the Buffet area, security can deliver a first warning to that cabin and document the violation.

Example,
1) Each passenger receives the rules and regulations and signs a notice of acceptance before boarding the ship.
2) The violators should receive a penalty upon second written notice.
3) Written notices should be documented by security and delivered to the cabin for record.

Any suggestions?

Ron August 8th, 2010 12:15 AM

You have some valid points that people complain about all the time and most,if not all cruise lines basically ignore their own rules regarding saving seats, etc.
With regards to making announcements regarding same in the show lounge, they do make announcements several times and also remind people several times to not take video nor use cameras as the flash could cause one of the performers to possibly be momentarily blinded and fall, etc, but people ignore that request too.
On a recent cruise a couple sat next to us in the main show lounge--the lady was next to me-- and she immediately started taking flash photos. It blinded me every tiime she took one and after several minutes I asked her to please stop, that I wanted to see something of the show too and she was blinding me every time she took a photo. They didn't like it but did quit.
Bottom line, I think you mean well but you're very unlikely to get anything changed regarding seat saving , etc. with the cruise lines. People have complained for years and it hasn't stopped yet. ;)

Kuki August 8th, 2010 02:34 AM

One slight problem with your solution, it's never going to happen!

The cruise lines never even had a taste for keeping jeans out of the dining rooms when they had dress codes, for fear of upsetting on customer. Instead they got rid of the problem by lowering the dress code standards. AVOIDANCE.

So they certainly going to hire extra staff (AT EXTRA COSTS) to police the pool decks, move people's things, and have security threaten customers with violation notices.

Do you also give people a maximum time they are allowed to occupy a prime location, before they have to move on?

The problem isn't the cruise lines, it's the passengers, who continue to ignore all the printed suggestions for proper and cooperative behavior onboard.

On your next cruise, just stand by the pool and tell your fellow passengers they can't save chairs, and remove their belongings, and see what reactions you get. Do that and they'll need to hire extra security to break up all the fist fights. :)

Reality is cruise ship pools are small, and for some reason the numbers of people who want the few hundred loungers that surround the pool, is large. A few hundred pool-side loungers for 2500 or 3500 passengers just doesn't work.

katlady August 8th, 2010 12:58 PM

I don't use the pool area too much. So I do have a question. Say I'm alone and I put my towel on a chair and go into the pool. Do I now have to limit the amount of time I'm in the pool in order to avoid being a seat saver? How is the pool staff or fellow cruisers going to know I'm swimming? The always confused me.:confused:

Dannyboy August 8th, 2010 01:17 PM

I went on eight crises last year alone, I am Elite with Celebrity and Princess.
No way in a blue moon will all the cruise lines enforce penalties against passengers, unless safety is a issue.
Celebrity has printed a policy and does on occasion remove personal items upon a complaint.
But it is short lived.
About the flashes in the Theater, with out enforcement, people will continue to use camera's.
Concerning extra staff or cost.
Cruise lines already have staff working the venues, they just do not enforce a warning system with penalties.
Yes, it will go against the grain of a few, but will gain loyalty with many.

About the dress code, I have seen on occasion enforcement, The passenger goes and changes or heads to the buffet.

Anyway, We can all agree that it is a ongoing problem.

jacdenv24 August 8th, 2010 01:17 PM

Difficult if not impossible to enforce, although I agree wholeheartedly with the OP. But I have to agree with Kuki-it's the PASSENGERS!! These louts are going to continue cruising and ignoring the rules no matter what. However, I do think that announcing 15 min. prior to showtime that any unoccupied seats in the theatre can now be filled is a good idea-and enforceable. Would stop those idiots who show up for their saved seats when the show has already started.

jacdenv24 August 8th, 2010 01:22 PM

Quote:

Originally Posted by Dannyboy (Post 1308222)
I went on eight crises last year alone, I am Elite with Celebrity and Princess.
No way in a blue moon will all the cruise lines enforce penalties against passengers, unless safety is a issue.
Celebrity has printed a policy and does on occasion remove personal items upon a complaint.
But it is short lived.
About the flashes in the Theater, with out enforcement, people will continue to use camera's.
Concerning extra staff or cost.
Cruise lines already have staff working the venues, they just do not enforce a warning system with penalties.
Yes, it will go against the grain of a few, but will gain loyalty with many.

About the dress code, I have seen on occasion enforcement, The passenger goes and changes or heads to the buffet.

Anyway, We can all agree that it is a ongoing problem.


Question for Dannyboy......if I leave DH, will you please take me on 8 cruises a year? rofl

Dave Beers August 8th, 2010 01:25 PM

Unless they watched you go from chair to pool there is no way to know. Thus another reason to not assume someone is a chair hog and move their stuff. I often will go to the pool alone and have never had a problem with people moving my stuff. I have to tell you, if I returned to my chair dripping wet and learned that the staff had removed my stuff there is going to be a problem.

I guess you could evaluate the amount of items on or under the chair. If you see a towel, t-shirt, flip-flops under the chair, you'd likely be correct in thinking the person is in the pool.

I've seen instances where the pool staff has cleared off chairs. But it appeared to me that they had observed the passengers, saw them stake a claim and then leave. Even then they waited a while before acting.

You can't run the pool deck like the Soup Nazi on Seinfeld. That is unrealistic.

Frankly I don't understand why people want to be so close to the pool if they are spending most of their time lounging. Other passengers are constantly filing by, bumping chairs, standing over you, stepping over you, you are more likely to be rousted every other minute by a bar waiter, etc.

Dannyboy August 8th, 2010 01:38 PM

Your right about using the pool, maybe a yellow flag upon a valid complaint, the passenger whom is not located in the pool area can then go to pool attendant to have the yellow flag removed.
If the yellow flag is present after 45-minutes, a red flag can be placed on the lounge, so the past passenger can go to security to claim any personal items.
In most cases, passengers place personal items on lounges close to the pool early in the day before most passengers get out to the pool.
You will find that one person will save a majority of a section of lounges in a prime location and fellow group members will show up an hour or two later.

Around noon time, there will be little chance of saving lounges.

Dannyboy August 8th, 2010 01:43 PM

Hey, if the crew are placing people in unoccupied seats, You do not need to worry about people arriving late, all the good seats will be occupied before the show starts.

Solo1959 August 8th, 2010 09:55 PM

[Warning - Tongue in cheek]

If you have difficulty getting a lounge in a decent area, bring a chair back to your stateroom with you. This way you can set it up where ever you choose. And bring it back to your room when you are finished with it. Keep it the duration of the cruise.

Snoozeman August 8th, 2010 10:34 PM

Deck Chairs: I think it is better than it used to be so they are trying in their own way. It will never be solved to everyones satisfaction either way though.

juliecat August 9th, 2010 12:38 AM

Back in the days of the classic Ocean Liners, deck chairs were reserved for the entire voyage. A tag was placed on the seat to indicate who it belonged to for the Crossing, and the deck staff enforced the system (in addition to providing deck blankets, tea and boullion). QE2 still had this system for deck chairs on the Sun Deck (not by the pool) when I started sailing in the late 90s.

Truck Cruiser August 9th, 2010 03:46 AM

Quote:

Originally Posted by juliecat (Post 1308350)
Back in the days of the classic Ocean Liners, deck chairs were reserved for the entire voyage. A tag was placed on the seat to indicate who it belonged to for the Crossing, and the deck staff enforced the system (in addition to providing deck blankets, tea and boullion). QE2 still had this system for deck chairs on the Sun Deck (not by the pool) when I started sailing in the late 90s.

Really not a bad idea here. 1st day of the cruise have a public auction for leases of seating around the pool and even the show lounge. What a money maker that would be. The cruise lines could then hire more staff to enforce the rules in the theater and pool side.

Yes, i'm just kidding....lol

goldie39 August 13th, 2010 02:37 AM

I agree. As a first time cruiser it was a big disappointment to have to stand around on the pool deck the first day because we didnt know the protocol to get up early and save your chairs. I was ticked. I spent 10 thousand dollars to stand and watch everybody else relax! Yes they need to enforce the no saving chairs rule. goldie39.

katlady August 13th, 2010 02:13 PM

Good to know they are watching and won't move your stuff if you are in the pool. My hubby isn't a pool person, so I'm usually by myself and I could find one spot in a good place. Jump in the pool swim for a while the sun for a while and I'm off. If I'm just sunning I like being on the upper deck not by the pool.

Nothin but blue skies August 13th, 2010 05:51 PM

There are a lot of places to find a lounge chair, just to lounge, if you are not going into the pool and we usually try to seek out one of those.

However, the Serenity area is very limited and I have seen chair hogs go out and put their books, towels etc. on the chairs - hours before the stated opening time for this area. I think they may have left them there overnight.

We have actually been able to use the Serenity are chairs 1 time in 6 cruises because of this.

Oh I forgot, those chair hogs are the only people on the ship. They are the only ones who are on vacation. They are the only ones who have paid for their cruise. They are the only ones on board who matter! To h**l with the rest of us!

johnthed0g August 13th, 2010 07:00 PM

Sounds fun....you either get a bed or you don't, first come first served. BUT if you want the bed... use the bed. It does amaze me that some seem to think they can "reserve" a bed at 8am & not use it for hours yet expect it to be still vacant.

Dannyboy August 30th, 2010 11:29 AM

Lounges and Chairs
 
I get a kick out of the responses, Hey you fellow cruisers.

Concerning the Theater seats, everybody knows family and friends save seats.
A staff escorted passenger will be seated 20 minutes prior with or without further delay of the show seating.LOL

The pool lounges are only an issue in the mornings.
Personal items always cover the lounges with one person sitting in the middle.
Security should request the items to be removed and if no one is reserving the lounges, all personal items can be claimed from security.rofl

IslandLover September 1st, 2010 11:17 AM

It's funny, I always hear people complaining about chair hogs but never noticed it when we cruised on Carnival Victory. Granted, that is the only cruise I've been on so far. Also, we visited 7 ports in 7 days, no sea days. Perhaps that is the difference.

KellieinNapa September 4th, 2010 04:10 PM

I've only been on three cruises and never saw the "chair hog" issue until my last cruise. People put towels on the chairs very early in the morning, and then sometimes never even used them all day.

One day, my friend and I went out and saw that about half of the chairs were empty but had a towel. All day, every day, there was never any open chair. And SO...we hung out for about twenty minutes and saw a line of chairs with towels but no people. So we moved the towels and sunned ourselves for about two hours. No one ever came!

johnthed0g September 4th, 2010 04:54 PM

Well...we never sit around the pools, always too crowded, but then we haven't done that many hot weather cruises either, we are soon so we shall see. I dunno what to think on this subject as I like to think if I had got up early enough to get a lounger I should be OK to use it AND pop into the pool/bar/get a snack/visit bathroom without it being snatched by someone who thinks they have a right to a chair NOW. BUT I also detest the arrogance of those who seem to think they have the right to a seat all day just because they put a towel on it before breakfast then go out for the day! Is it me? but all this is just common sense & decent behaviour, same as the dress thing, if they ask you to dress in a certain way then do it or don't go.

LikeToCruiseAgain July 30th, 2013 03:53 AM

Some cruise ships have adopted a policy of removing items left on a chair by the pool for more then 30 minutes See Are You a Beach Chair Thief? You're Not Alone | ABC News - Yahoo!

Dannyboy September 27th, 2014 10:10 PM

It will never happen
 
Quote:

Originally Posted by Kuki (Post 1308160)
One slight problem with your solution, it's never going to happen!

The cruise lines never even had a taste for keeping jeans out of the dining rooms when they had dress codes, for fear of upsetting on customer. Instead they got rid of the problem by lowering the dress code standards. AVOIDANCE.

So they certainly going to hire extra staff (AT EXTRA COSTS) to police the pool decks, move people's things, and have security threaten customers with violation notices.

Do you also give people a maximum time they are allowed to occupy a prime location, before they have to move on?

The problem isn't the cruise lines, it's the passengers, who continue to ignore all the printed suggestions for proper and cooperative behavior onboard.

On your next cruise, just stand by the pool and tell your fellow passengers they can't save chairs, and remove their belongings, and see what reactions you get. Do that and they'll need to hire extra security to break up all the fist fights. :)

Reality is cruise ship pools are small, and for some reason the numbers of people who want the few hundred loungers that surround the pool, is large. A few hundred pool-side loungers for 2500 or 3500 passengers just doesn't work.


I know it will never happen.

Bruce Chafkin1 October 3rd, 2014 10:00 PM

My company has just started a new program.
Whenever somebody violates the rules or suggestions, we drive bamboo stakes under their finger nails.
It has given us great results, but our repeat customer numbers are dropping off very quickly.
We are going to try Tasers and Cattle Prods next.
Water-boarding was rejected by our Board of Directors.


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