Go Back   CruiseMates Cruise Community and Forums > Practical Advice > Travel Gripes!
Register Forgot Password?

Travel Gripes! Gripe about cruises or getting to one.(airlines, taxis)

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #31 (permalink)  
Old January 27th, 2012, 12:58 PM
Senior Member
Admiral
 
Join Date: Jan 2008
Posts: 1,565
Default Great Idea

[QUOTE=lulu48;1412117]Let's weigh in on embarkation day Y disembarkation day & let the cruise line charge $$ for how much you gained



/QUOTE]

Yippee - does that mean I will get money back?

I ALWAYS lose weight on a cruise.

Annie
Reply With Quote
  #32 (permalink)  
Old January 29th, 2012, 12:19 PM
Queen of Oakville's Avatar
Senior Member
Admiral
 
Join Date: Dec 2010
Location: Oakville, Ontario
Posts: 1,222
Default

Quote:
Originally Posted by Bruce Chafkin1 View Post
This answer makes no sense.
The cruise lines do not require, recommend, suggest, or even hint that anyone tip the room service waiters. Why would we include a gratuity in the price of a cruise when we never even recommended the gratuity to begin with?
Quote:
Originally Posted by green_rd View Post
Excuse me?
Bruce, you never identify the line you work for and that is fine. My experience is limited but of the three lines we have cruised, Carnival, Princess and Celebrity, the cruise lines place tips automatically on passengers account and the passenger must go to the pursers desk to adjust the "gratuities". Our most recent cruise we did not have traditional "fixed" dining and were required to pre-pay gratuities.

Bruce, interesting numbers to say the least. But you cannot compare a cruise line to MacDonald's nor can you compare it to a restaurant. And to use your analogy that someone should not have to pay extra for their cruise fares, because they don't drink soda's ... you can use that anology for just about everything. Why should someone's fare subsidize the kid's programs if they don't have kids? Why should my fare, subsidize the buffet, if I never eat there. Why should someone subsidize the shows, if they do not partake in the entertainment. One fare covers all, makes sense to me.

Again, I don't know line you work for .... but Royal or Carnival, charging me %50 bucks for a coke card ... makes me feel nickel and dimed. Add 50 bucks to my fare and I'm a happy camper.


And yes, the cruiselines do advocate tipping, although not necessarily for room service. Most lines scream, at every opportunity (usually the CD: tip, tip, tip.... as do a minority of the ship's personnel (ex. a waiter at dinner) If tips were not requried, I would not see gratuity envolopes in my cabin.
__________________

Royal Oasis of the Seas - 2013 {pending}
Disney Fantasy - 2013
Disney Dream - 2012
Royal Freedom of the Seas - 2011
HAL Eurodam - 2011
Royal Grandeur of the Seas - 2010
Carnival Dream - 2010
Grand Princess - 2002
Royal Voyageur of the Seas - 2000
Royal Sovereign of the Seas - 1999
Carnival Ecstacy - 1991
Reply With Quote
  #33 (permalink)  
Old January 29th, 2012, 07:05 PM
Senior Member
First Mate
 
Join Date: Jan 2006
Posts: 467
Default

Quote:
Originally Posted by Queen of Oakville View Post
Bruce, interesting numbers to say the least. But you cannot compare a cruise line to MacDonald's nor can you compare it to a restaurant. And to use your analogy that someone should not have to pay extra for their cruise fares, because they don't drink soda's ... you can use that anology for just about everything. Why should someone's fare subsidize the kid's programs if they don't have kids? Why should my fare, subsidize the buffet, if I never eat there. Why should someone subsidize the shows, if they do not partake in the entertainment. One fare covers all, makes sense to me.

Again, I don't know line you work for .... but Royal or Carnival, charging me %50 bucks for a coke card ... makes me feel nickel and dimed. Add 50 bucks to my fare and I'm a happy camper.


And yes, the cruiselines do advocate tipping, although not necessarily for room service. Most lines scream, at every opportunity (usually the CD: tip, tip, tip.... as do a minority of the ship's personnel (ex. a waiter at dinner) If tips were not requried, I would not see gratuity envolopes in my cabin.
Queen,

Please do not misunderstand.
These are not my comparisons or analogies.

I have been reading 3,000+ passenger comment cards every week for the past few decades.
I am repeating the most frequent comments I read every week, written by your fellow passengers. The overwhelming majority tell us every week of the year that they want to pay ONLY for what they personally consume. They are very candid - and very clear - that they want others to pay for whatever they want to consume.
Although "one fare covers all" makes sense to you (and me too), it doesn't make sense to most of your fellow cruisers. I would love to charge EVERYONE for champagne, caviar, drinks, sodas, canapes, specialty dishes, skeet shooting, deck chairs, flowers, and all the other things that made us so much money (and kept cruise fares so high) for all those years. But most of your fellow cruisers don't want all that stuff anymore (at least they don't want to pay for it). Since they are the ones who keep us in business, we do it their way.
We offer the cheapest possible bare bones cruise fare that most everyone wants - and then let you choose what extras you are willing to pay for.

Yes, cruise lines do frequently try to convince you to tip the staff. And that is what this thread is all about.
Paul doesn't agree with the strange idea that room service servers should be tipped.
I also do not agree with that idea. Neither do the cruise lines.

But one of the posters on this thread suggested that the cruise lines add an extra tip - that is not required, suggested, nor expected, and most of us do not agree with - into the price of your cruise. Isn't that nickel and diming???

Last edited by Bruce Chafkin1; January 29th, 2012 at 07:14 PM.
Reply With Quote
  #34 (permalink)  
Old January 30th, 2012, 04:05 PM
Paul Motter's Avatar
Administrator
Admiral
 
Join Date: Aug 2000
Location: in my office!
Posts: 10,600
Send a message via AIM to Paul Motter
Default

You can't argue about personal preference.

Bruce is only saying what most cruisers want. I understand what he is saying and it makes sense to me.

Now - for some reason cruise lines like Seabourn can charge everyone a much higher cruise fare just because they include wine and drinks.

But by far most people on luxury lines say "I know I am paying more than what I consume, but I just prefer the all inclusive approach."

That is their preference. So, Queen, you also have that option. I personally fall into the camp that says "charge me for what I consume."

But to me it doesn't matter whether it is in the cruise fare or after the fact - it is money out of my pocket either way. I don't feel nickel and dimed for anything where I made the choice to consume it.

But that is just me.... and everyone has the right to feel how they feel
__________________
I am the editor, but I also speculate, ask questions and play devil's advocate. I reserve the right to change my mind.

Reply With Quote
  #35 (permalink)  
Old January 30th, 2012, 04:29 PM
johnthed0g's Avatar
Senior Member
Admiral
 
Join Date: Mar 2010
Location: UK
Posts: 2,651
Default

Never occurred to me NOT to tip for room service.
I agree with the thought "charge me for what I consume" unless of course by paying upfront you get a particularly good deal. Some of these drinks packages seem awfully expensive to me though.
__________________
Some answer questions...I also question answers
JTD 2010
Reply With Quote
  #36 (permalink)  
Old February 11th, 2012, 04:27 PM
Wando's Avatar
Member
Familiar Face
 
Join Date: Jan 2004
Location: Ontario, Canada
Posts: 64
Default

Quote:
Originally Posted by Bruce Chafkin1 View Post
Bob,
You are absolutely correct. In fact EVERY mass market cruise line now has auto-tipping.
But that is not the subject of this thread.

If you read carefully, Paul was discussing the EXTRA CASH tips that some passengers feel compelled to give to waiters who deliver room service orders to their cabins. Someone then suggested that the cruise lines add that amount to the overall cruise price instead.
My response was - why add a non-recommended / non-required / not even expected tip to increase the price of your cruise?
That idea just doesn't make any sense.
One correction...Royal Caribbean does not have autotipping. If you book their anytime dining you have to prepay. Otherwise tips are by cash. However, if you wish to have the tips added to your account the passenger must request it by filling out a form.

I have read that some cruiselines, tipping for room service is included in the autotip/service charge, but not all. I guess it depends on who brings the room service order...is it someone who is a tipped crew member or someone not included in the tip pool (eg. another crew member who agrees to do this for extra money over and above their regular duties).
Reply With Quote
  #37 (permalink)  
Old February 11th, 2012, 05:49 PM
Senior Member
First Mate
 
Join Date: Jan 2006
Posts: 467
Default

Quote:
Originally Posted by Wando View Post
One correction...Royal Caribbean does not have autotipping. If you book their anytime dining you have to prepay. Otherwise tips are by cash. However, if you wish to have the tips added to your account the passenger must request it by filling out a form.

I have read that some cruiselines, tipping for room service is included in the autotip/service charge, but not all. I guess it depends on who brings the room service order...is it someone who is a tipped crew member or someone not included in the tip pool (eg. another crew member who agrees to do this for extra money over and above their regular duties).
RCCL doesn't have auto-tipping - yet. But they are in the process of introducing it.

All the mass market lines have Room Service Waiters as a near entry level position for Dining Room Staff. As such, they are part of the tipping pool.

Usually, if Room Service gets terribly busy, waiters are pulled from the buffet or dining room to assist. These people are already part of the tipping pool. It makes sense to have food servers delivering room service orders. They have proper USPH training and know the food better than non-food servers would.

There are a few exceptions. Occasionally Cabin Stewards are recruited, in a pinch, to assist with room service delivery. But they are already in the tipping pool as well. Even so, USPH does not want people who clean your toilet and bath tub to also handle your food.

It is extremely rare to have crew from other departments delivering room service orders to make extra money. The International Labor Organization carefully monitors the daily working hours of our crew. They cannot legally be "on the clock" more than 13 hours per day. Since most Hotel Department crew are already working very close to the legal maximum hours every day, it would be very difficult for them - and us - to legally work extra hours on the side.
Bear in mind also that cruise lines do not like to pay overtime or extra duty pay to anyone at any time. As a hotel manager on a ship, with the belt tightening and cost cutting that we see these days, I could never justify allowing a crewmember to work extra hours to get paid more money.
Reply With Quote
  #38 (permalink)  
Old February 11th, 2012, 05:58 PM
johnthed0g's Avatar
Senior Member
Admiral
 
Join Date: Mar 2010
Location: UK
Posts: 2,651
Default

With the tipping culture in the US I would have thought tipping room service was normal, I tip room service & tipping confuses me!
__________________
Some answer questions...I also question answers
JTD 2010
Reply With Quote
  #39 (permalink)  
Old February 11th, 2012, 06:38 PM
Senior Member
Admiral
 
Join Date: Jan 2008
Posts: 1,565
Default

Quote:
Originally Posted by johnthed0g View Post
With the tipping culture in the US I would have thought tipping room service was normal, I tip room service & tipping confuses me!
JTD - I completely agree however many of US cruising friends don't tip for Room Service.

Annie
Reply With Quote
  #40 (permalink)  
Old February 22nd, 2012, 06:50 AM
twoAlaskans's Avatar
Member
Familiar Face
 
Join Date: Sep 2011
Location: Williamsport, Indiana
Posts: 78
Default

Quote:
Originally Posted by Bruce Chafkin1 View Post
Giving you a free soda (or many free sodas for most North Americans) would cost my ship very little. But losing the revenue from the many thousands of sodas we currently sell every week would cost my ship about $30,000 per week, or $120,000 per month, or $1.44 million per year in lost revenues. If you add in the other 16 ships in the fleet, my employer would stand to lose $25,480,000 per year by giving away sodas on our ships.

We could just increase your cruise fare to pay for those losses, but we already tried that, and it didn't go over so well.
Why should people who do not drink sodas have to pay more for their cruise so that you can have free sodas on your cruise?

Why doesn't McDonalds give away sodas in their restaurants? Each one costs them only a few pennies to produce.
1. Because Mc Donalds is not a charity.
2. Because people addicted to artificially colored, artificially sweetened, artificially flavored, artificially carbonated tap water are perfectly willing and accustomed to paying for it.

Cruise lines have the same logic.
You dont pay one price to enter McDonalds as you do on a cruise, and if the lines wanted to do the "free pop" they could and do it to bring in folks - Disney does it without "losing" millions.
__________________
Our first Cruise: Carnival Conquest 9/16/12 to 9/23/12

Reply With Quote
  #41 (permalink)  
Old February 22nd, 2012, 04:34 PM
lulu48's Avatar
Senior Member
Captain
 
Join Date: Nov 2006
Location: Ontario, Canada
Posts: 560
Default

Quote:
Originally Posted by twoAlaskans View Post
You dont pay one price to enter McDonalds as you do on a cruise, and if the lines wanted to do the "free pop" they could and do it to bring in folks - Disney does it without "losing" millions.
But they do not offer $399 cruises ..do they?
Reply With Quote
  #42 (permalink)  
Old April 4th, 2012, 01:40 AM
Junior Member
Familiar Face
 
Join Date: Jun 2011
Location: Florida
Posts: 23
Default

I have only ever cruised on Carnival but when booking i always click the pre-paid gratuities button. And i refuse to tip anymore then what i have prepaid i may seem cheap or what not but i just feel like i am nickle and dimed as it is.
Reply With Quote
  #43 (permalink)  
Old April 5th, 2012, 02:47 PM
Senior Member
Captain
 
Join Date: Oct 2001
Posts: 946
Default

On the issue of room service tipping on cruises where tips are pre-paid, I think the problem is the cruise lines' failure to clearly specify what "traditional cruise tips" are included in the pre-payment and which (if any) are not. Oh, some of these lines specify that spa tips are not included in the pre-payment. But I don't think they mention room service one way or another, do they?

On the issue of including beverages (soft or hard) in the fare, cruisers do seem divided on this issue. The lines that offer included beverages seem to also include other things that some cruisers find attractive. These include larger cabins with better furnishings, fully included tips, better food (some say), larger service staff ratio for better service, less crowded public areas, -- and much higher fares. It is good that cruisers have a choice in which type of cruise to book. All they need do is a little research.
Reply With Quote
  #44 (permalink)  
Old April 5th, 2012, 03:56 PM
johnthed0g's Avatar
Senior Member
Admiral
 
Join Date: Mar 2010
Location: UK
Posts: 2,651
Default

Quote:
Originally Posted by Pasco08 View Post
I have only ever cruised on Carnival but when booking i always click the pre-paid gratuities button. And i refuse to tip anymore then what i have prepaid i may seem cheap or what not but i just feel like i am nickle and dimed as it is.
Don't think room service is included in the prepaid tips just MDR & room steward?
__________________
Some answer questions...I also question answers
JTD 2010
Reply With Quote
  #45 (permalink)  
Old April 5th, 2012, 08:04 PM
Donna's Avatar
Moderator
Admiral
 
Join Date: Aug 2000
Location: on my computer
Posts: 26,261
Send a message via AIM to Donna
Default

I think this is another things that, they basically leave up to you. The list of included tips is pretty simple and room service is not among those.

Now, if you were home and ordered a pizza delivered, you'd tip the delivery guy, right...I think the same applies for room service on a cruise ship. It would be just a few dollars anyway and normally, room service is pretty quick the few times I've ordered it.
__________________

Message Boards Moderator
Reply With Quote
  #46 (permalink)  
Old January 31st, 2014, 05:02 AM
Junior Member
Welcome Newcomer
 
Join Date: Jan 2014
Posts: 1
Default Cruise ship: room service tips?

I understand to giving big tips at the end of the journey for everyone and the guidelines with that. But what if we regulate room service, should I give a tip right there?


***Edited to remove commercial reference***

Last edited by Donna; January 31st, 2014 at 08:29 AM. Reason: removed hyper link
Reply With Quote
  #47 (permalink)  
Old February 1st, 2014, 01:44 PM
lulu48's Avatar
Senior Member
Captain
 
Join Date: Nov 2006
Location: Ontario, Canada
Posts: 560
Default

Quote:
Originally Posted by anjel14 View Post
I understand to giving big tips at the end of the journey for everyone and the guidelines with that. But what if we regulate room service, should I give a tip right there?
We tip at the time of service
You may not get the same server again
Reply With Quote
  #48 (permalink)  
Old February 1st, 2014, 01:53 PM
Paul Motter's Avatar
Administrator
Admiral
 
Join Date: Aug 2000
Location: in my office!
Posts: 10,600
Send a message via AIM to Paul Motter
Default

On some cruise lines you can now add a tip to a ticket they bring - but it is still optional. If there is no ticket it is OK to give cash at the time.
__________________
I am the editor, but I also speculate, ask questions and play devil's advocate. I reserve the right to change my mind.

Reply With Quote
  #49 (permalink)  
Old February 1st, 2014, 02:01 PM
Dave Beers's Avatar
Moderator
Admiral
 
Join Date: Sep 2007
Location: Alabama
Posts: 1,459
Default

Royal Caribbean says that gratuities are included in their $3.95 room service fee, which they charge for orders between midnight and 5am. As far as I know, Royal is the only line with a fee for room service even though it is just for those 5 hours each day.
__________________
Dave
Forum Moderator
Reply With Quote
  #50 (permalink)  
Old February 2nd, 2014, 01:14 PM
Senior Member
Cruise Maniac
 
Join Date: Sep 2013
Posts: 125
Default

Quote:
Originally Posted by Dave Beers View Post
Royal Caribbean says that gratuities are included in their $3.95 room service fee, which they charge for orders between midnight and 5am. As far as I know, Royal is the only line with a fee for room service even though it is just for those 5 hours each day.
Norwegian also charges $3.95 for room service between 12am and 5am since sometime in 2011. They do have a 24 hour dining room, O 'Sheehan's, with no fee, and probably a better menu. As you walk to breakfast, ever noticed all the pizza boxes lining the halls with only one slice missing? Either bad pizza, or it just sounded good for a couple minutes at 3:00 am.
Reply With Quote
  #51 (permalink)  
Old February 3rd, 2014, 09:16 AM
Senior Member
Cruise Maniac
 
Join Date: Oct 2005
Location: Florida
Posts: 211
Default tipping room service

Some people seem to be born cheap. If you can afford to cruise you certainly should be able to spare a couple of extra dollars for room service. If not just go to the buffet and bring your own food back to your room. There are many (and you know who you are) that only take free or agent cruises and then won't tip. Do you know there is a difference between servants and servers? Please treat people the way you would like to be treated.
Reply With Quote
  #52 (permalink)  
Old February 3rd, 2014, 02:05 PM
cruise planner's Avatar
Moderator
Admiral
 
Join Date: Aug 2011
Location: Ashburn, VA
Posts: 1,276
Default

Quote:
Originally Posted by valtime View Post
There are many (and you know who you are) that only take free or agent cruises and then won't tip.
I think this is a totally unfair statement. How do you know if they tip or not?

Besides, most agents I know often tip more than the 'suggested' amount (me included) because they're in the business and, unlike those who don't cruise much, know how hard the servers on a ship work, how little they get paid, and how much they rely on tips for their income.

And you may not know this, but often those 'free or agent' cruises specifically state that gratuities are included, so some people not knowing how all this works, take that for what it says. Personally, I still provide gratuities to our servers no matter what it says, as does many friends of mine who are agents because we've had conversations like this.

Pete
__________________
47 Cruises & Counting! Favorites: Paul Gauguin to Tahiti: Uniworld River Cruises in Europe; any of the Celebrity Solstice-class ships; Holland America for 12-nights in the Baltics & Russia; RCCL for 14-night Greek Isles, Turkey, & Croatia; Holland America for 14-day Alaska cruisetour; 10-night Canada/New England cruise; 21 days in Hawaii including a 7-night NCL cruise; Oceania for 25 days in Asia; & 3 months touring Europe by train. And many days spent in all-inclusive resorts!
Reply With Quote
Reply

Bookmarks

Tags
america, cigarettes, cruise, gratuities, holland, join, lines, pay, people, princess, room, sell, serivce, service, tip, tipping

Similar Threads
Thread Thread Starter Forum Replies Last Post
Tipping for room service cantwaittocruise Ask CruiseMates Staff 18 June 26th, 2004 06:23 PM
Room Service Tipping Kathy&Mike Princess Cruise Lines 7 January 14th, 2003 01:31 PM
Room Service Tipping? SueZ Princess Cruise Lines 4 December 12th, 2002 12:24 AM
Room Service Tipping ssg4605 Carnival Cruise Lines 4 August 15th, 2002 07:49 AM
Room Service Tipping flipper Holland America 6 May 31st, 2002 03:44 PM


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 

All times are GMT -4. The time now is 05:24 PM.
design by: Themes by Design

Powered by vBulletin® Version 3.8.7 Beta 1
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.1